Veterans Experience Office (VEO) Contact Center

Agency: VETERANS AFFAIRS, DEPARTMENT OF
State: District of Columbia
Type of Government: Federal
FSC Category:
  • R - Professional, Administrative and Management Support Services
NAICS Category:
  • 561422 - Telemarketing Bureaus and Other Contact Centers
Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Posted Date: Aug 27, 2025
Due Date: Sep 11, 2025
Solicitation No: 36C10X25R0032
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Description

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Veterans Experience Office (VEO) Contact Center
Active
Contract Opportunity
Notice ID
36C10X25R0032
Related Notice
36C10X25R0032
Department/Ind. Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier
VETERANS AFFAIRS, DEPARTMENT OF
Office
SAC FREDERICK (36C10X)
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General Information
  • Contract Opportunity Type: Combined Synopsis/Solicitation (Original)
  • Original Published Date: Aug 27, 2025 04:30 pm EDT
  • Original Date Offers Due: Sep 11, 2025 10:00 am EDT
  • Inactive Policy: 15 days after date offers due
  • Original Inactive Date: Sep 26, 2025
  • Initiative:
    • None
Classification
  • Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
  • Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
  • NAICS Code:
    • 561422 - Telemarketing Bureaus and Other Contact Centers
  • Place of Performance:
    Washington , DC
    USA
Description

This Request for Proposal issued under FAR Parts 12 and 15, seeks Contact Center Staffing Support for the Veterans Experience Office. Please see the attached documents for additional information.


Attachments/Links
Contact Information
Contracting Office Address
  • 5202 PRESIDENTS COURT SUITE 103
  • FREDERICK , MD 21703
  • USA
Primary Point of Contact
Secondary Point of Contact
History

Related Document

Jul 21, 2025[Presolicitation (Original)] Veterans Experience Office (VEO) Contact Center
Aug 11, 2025[Presolicitation (Updated)] Veterans Experience Office (VEO) Contact Center
Aug 12, 2025[Presolicitation (Updated)] Veterans Experience Office (VEO) Contact Center
Aug 28, 2025[Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0001
Sep 4, 2025[Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0002
Sep 5, 2025[Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0003
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