Veterans Experience Office (VEO) Contact Center

Agency: VETERANS AFFAIRS, DEPARTMENT OF
State: District of Columbia
Type of Government: Federal
FSC Category:
  • R - Professional, Administrative and Management Support Services
NAICS Category:
  • 561422 - Telemarketing Bureaus and Other Contact Centers
Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Posted Date: Aug 11, 2025
Due Date: Jul 31, 2025
Solicitation No: 36C10X25R0032
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Description

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Veterans Experience Office (VEO) Contact Center
Active
Contract Opportunity
Notice ID
36C10X25R0032
Related Notice
Department/Ind. Agency
VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier
VETERANS AFFAIRS, DEPARTMENT OF
Office
SAC FREDERICK (36C10X)
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General Information View Changes
  • Contract Opportunity Type: Presolicitation (Updated)
  • Updated Published Date: Aug 11, 2025 09:11 am EDT
  • Original Published Date: Jul 21, 2025 12:21 pm EDT
  • Updated Response Date: Jul 31, 2025 01:00 pm EDT
  • Original Response Date: Jul 31, 2025 01:00 pm EDT
  • Inactive Policy: Manual
  • Updated Inactive Date: Sep 11, 2025
  • Original Inactive Date: Aug 15, 2025
  • Initiative:
    • None
Classification
  • Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
  • Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
  • NAICS Code:
    • 561422 - Telemarketing Bureaus and Other Contact Centers
  • Place of Performance:
    Washington , DC
    USA
Description

This is a draft solicitation for the Veterans Experience Office (VEO) Contact Center. This is NOT the formal solicitation. Please review the draft solicitation and submit questions prior to the due date and time identified in Box 20 of the SF1449. The formal solicitation will be released at a later date which is to be determined.


Attachments/Links
Contact Information
Contracting Office Address
  • 5202 PRESIDENTS COURT SUITE 103
  • FREDERICK , MD 21703
  • USA
Primary Point of Contact
Secondary Point of Contact
History

Related Document

Jul 21, 2025[Presolicitation (Original)] Veterans Experience Office (VEO) Contact Center
Aug 12, 2025[Presolicitation (Updated)] Veterans Experience Office (VEO) Contact Center
Aug 27, 2025[Combined Synopsis/Solicitation (Original)] Veterans Experience Office (VEO) Contact Center
Aug 28, 2025[Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0001
Sep 4, 2025[Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0002
Sep 5, 2025[Combined Synopsis/Solicitation (Updated)] Veterans Experience Office (VEO) Contact Center Amendment 0003
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