05726Y0612-MAINTENANCE SERVICES FOR WCCS, CLAIM CONNECT & ECMS SYSTEMS

Agency: City of New York
State: New York
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: May 12, 2026
Due Date: May 22, 2026
Solicitation No: 05726Y0612
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Program:
Industry: Professional Services - IT Related
EPIN: 05726Y0612
Procurement Name: 05726Y0612-MAINTENANCE SERVICES FOR WCCS, CLAIM CONNECT & ECMS SYSTEMS
Agency: FIRE DEPARTMENT
RFx Status: Released
Procurement Method: RFI
Release Date: 5/12/2026 12:00:00 AM
Due Date: 5/22/2026 2:00:00 PM
Main Commodity: Application Maintenance Services

Show / Hide : Summary Summary
EPIN
05726Y0612
Release Date
5/12/2026 12:00:00 AM (Your Local Time)
Estimated Number of Contracts
Estimated Procurement Value
Agency
FIRE DEPARTMENT
Agency Contact First Name
Huiyun Winnie
Agency Contact Last Name
Tseng
Agency Contact Email
huiyun.tseng@fdny.nyc.gov
Concept Report
RFx Title
05726Y0612-MAINTENANCE SERVICES FOR WCCS, CLAIM CONNECT & ECMS SYSTEMS
RFx Status
Released
Show / Hide : Description Description

Pursuant to Section 3-05 of the NYC Procurement Policy Board Rules the New York City Fire Department (FDNY) intends to enter into sole source negotiations with IMAGEWORK TECHNOLOGIES CORPORATION to provide system maintenance, technical support, software licensing, system administration, hosting for FDNY technology systems including Provider Payment Verification System, Workers’ Compensation Claim and Payment System (“WCCS”) and associated tracking systems, ClaimConnect Hosted Customer Payment Portal and related systems, Electronic Contract Management System (“eCMS”) and Vendor Connect Hosted Customer Payment Portal (“FDNY Systems”).

Any vendor, besides IMAGEWORK TECHNOLOGIES CORPORATION, that believes they can provide maintenance and technical support services for all systems listed above is invited to express its interest by submitting a response in PASSPort.

This Request for Information (RFI) is being released through PASSPort. Responses to this RFI shall only be submitted via PASSPort. To access the RFI visit the PASSPort at Browse Public RFx: PASSPort and click on the “Procurement Navigator" button. To locate the RFI, insert EPIN 05726Y0612 into the Keywords search field.
Vendors who have questions about the details of the RFx please submit them through the Discussion with buyer tab.

If you need PASSPort assistance submitting a response, use the Inquiry Submission Form below:
http://mocssupport.atlassian.net/servicedesk/customer/portal/8

All questions concerning this RFI shall be submitted through PASSPort using "Discussion Forum" tab. The deadline for submission of questions is five (5) business days prior to the proposal due date. FDNY will subsequently provide written answers to questions received via an addendum released through PASSPort in the "Documents" tab.

Pursuant to Section 3-05 of the NYC Procurement Policy Board Rules the New York City Fire Department (FDNY) intends to enter into sole source negotiations with IMAGEWORK TECHNOLOGIES CORPORATION to provide system maintenance, technical support, software licensing, system administration, hosting for FDNY technology systems including Provider Payment Verification System, Workers’ Compensation Claim and Payment System (“WCCS”) and associated tracking systems, ClaimConnect Hosted Customer Payment Portal and related systems, Electronic Contract Management System (“eCMS”) and Vendor Connect Hosted Customer Payment Portal (“FDNY Systems”).

Any vendor, besides IMAGEWORK TECHNOLOGIES CORPORATION, that believes they can provide maintenance and technical support services for all systems listed above is invited to express its interest by submitting a response in PASSPort.

This Request for Information (RFI) is being released through PASSPort. Responses to this RFI shall only be submitted via PASSPort. To access the RFI visit the PASSPort at Browse Public RFx: PASSPort and click on the “Procurement Navigator" button. To locate the RFI, insert EPIN 05726Y0612 into the Keywords search field.
Vendors who have questions about the details of the RFx please submit them through the Discussion with buyer tab.

If you need PASSPort assistance submitting a response, use the Inquiry Submission Form below:
http://mocssupport.atlassian.net/servicedesk/customer/portal/8

All questions concerning this RFI shall be submitted through PASSPort using "Discussion Forum" tab. The deadline for submission of questions is five (5) business days prior to the proposal due date. FDNY will subsequently provide written answers to questions received via an addendum released through PASSPort in the "Documents" tab.

Show / Hide : Key Dates Key Dates
Anticipated Contract Start Date (M/d/yyyy)
9/1/2026
Anticipated Contract End Date (M/d/yyyy)
8/31/2031
Release Date (M/d/yyyy)
5/12/2026
Due Date (M/d/yyyy)
5/22/2026
Bid Opening Date (M/d/yyyy)
12:00:00 AM
Questions Due Date (M/d/yyyy) Agency Users may not respond to your question if it is submitted after this date.
5/15/2026
Show / Hide : Documents Documents
Show / Hide : Pre-response/Pre-bid conferences Pre-response/Pre-bid conferences
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