Wireless-as-a-Service Provider for Tennessee State Parks

Agency:	State Government of Tennessee
State:	Tennessee
Type of Government:	State & Local
Posted Date:	Oct 20, 2025
Due Date:	Jan 20, 2026
Solicitation No:	RFP 32701-04678
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03-05-25 RFP

STATE OF TENNESSEE

Tennessee Department of Environment and Conservation

REQUEST FOR PROPOSALS

FOR

Wireless-as-a-Service Provider for Tennessee State Parks

RFP # 32701-04678

RFP CONTENTS

SECTIONS:

INTRODUCTION

RFP SCHEDULE OF EVENTS

RESPONSE REQUIREMENTS

GENERAL CONTRACTING INFORMATION & REQUIREMENTS

EVALUATION & CONTRACT AWARD

ATTACHMENTS:

6.1. Response Statement of Certifications & Assurances

6.2. Technical Response & Evaluation Guide

6.3. Cost Proposal & Scoring Guide

6.4. Reference Questionnaire

6.5. Score Summary Matrix

6.6. Pro Forma Contract

03-05-25 RFP

INTRODUCTION

The State of Tennessee, Department of Environment and Conservation, hereinafter referred to as “the

State,” issues this Request for Proposals (RFP) to define minimum contract requirements; solicit

responses; detail response requirements; and, outline the State’s process for evaluating responses and

selecting a contractor to provide the needed goods or services.

Through this RFP, the State seeks to procure necessary goods or services at the most favorable,

competitive prices and to give ALL qualified respondents, including those that are owned by minorities,

women, service-disabled veterans, persons with disabilities and small business enterprises, an

opportunity to do business with the state as contractors, subcontractors or suppliers.

1.1. Statement of Procurement Purpose

The State is seeking to procure wireless-as-a-service (WaaS) that will provide reliable and scalable

wireless connectivity across Tennessee State Parks. The goal is to increase the State’s wireless offerings

at recreational facilities, cabins, campgrounds, lodges, and other park buildings for both guests and park

employee use. The WaaS provider should provide comprehensive network coverage and be easily

managed and supported by the awarded vendor in cooperation with Tennessee State Parks IT staff.

Additionally, the ideal Respondent should offer competitive pricing to ensure a long-term partnership that

supports the mission of Tennessee State Parks.

Specifically, the Respondent would be expected to provide the following services, at a minimum:

Wireless network design and implementation that takes into consideration network

coverage, bandwidth requirements, and security;

Network monitoring and management to ensure optimal performance, availability, and

security;

Network upgrades and maintenance to keep the network up to date with relevant

technology and evolving security standards;

User and device management to assist with user authentication and access control, and

user support;

Security services such as intrusion detection and prevention, network segmentation, and

data encryption, to protect the wireless network and user data;

Analytics and reporting on items including, but not limited to, network usage,

performance, and security event logs;

Support and training to assist State staff in managing and troubleshooting the wireless

network effectively.

Roll-out of the services would be accomplished by, first, focusing on eleven priority parks, and then through

agreement described in pro forma sections A.3., A.10. and E.3., expanding services to additional parks as

outlined by the State. An ideal candidate would solve for Tennessee State Park’s goals of improving the

effectiveness of staff in completion of day-to-day job requirements as well as providing an improved amenity

for guests. The WaaS provider would ideally provide symmetric service for all park staff and visitors,

installation and maintenance of equipment, as well as a pricing model to allow for seasonal rate adjustments.

State Parks will prioritize “locations of need” to meet budgetary restrictions or availability of funds (lodges,

campgrounds, cabins, marinas, visitor centers, golf courses, etc.). The Respondent must address the

following list of parks first, to replace existing equipment, then, allow pricing per site or facility for future

expansion as additional State Parks have fiber infrastructure improved and available.

Priority State Parks

Panther Creek

Rock Island

Chickasaw

RFP # 32701-04678

03-05-25 RFP

Tims Ford

Cedars of Lebanon

Harrison Bay

Henry Horton

Roan Mountain

Montgomery Bell

Cumberland Mountain

Fall Creek Falls

1.1.2. The maximum liability for the contract will be set at $10 million.

1.2. Scope of Service, Contract Period, & Required Terms and Conditions

The RFP Attachment 6.6., Pro Forma Contract details the State’s requirements:

▪ Scope of Services and Deliverables (Section A);

▪ Contract Period (Section B);

▪ Payment Terms (Section C);

▪ Standard Terms and Conditions (Section D); and,

▪ Special Terms and Conditions (Section E).

The pro forma contract substantially represents the contract document that the successful Respondent

must sign.

1.3. Nondiscrimination

No person shall be excluded from participation in, be denied benefits of, or be otherwise subjected to

discrimination in the performance of a Contract pursuant to this RFP or in the employment practices of the

Contractor on the grounds of handicap or disability, age, race, creed, color, religion, sex, national origin,

or any other classification protected by federal, Tennessee state constitutional, or statutory law. The

Contractor pursuant to this RFP shall, upon request, show proof of such nondiscrimination and shall post

in conspicuous places, available to all employees and applicants, notices of nondiscrimination.

1.4. RFP Communications

1.4.1. The State has assigned the following RFP identification number that must be referenced in all

communications regarding this RFP:

RFP # 32701-04678

1.4.2. Unauthorized contact about this RFP with employees or officials of the State of Tennessee

except as detailed below may result in disqualification from consideration under this

procurement process.

1.4.2.1. Prospective Respondents must direct communications concerning this RFP to the

following person designated as the Solicitation Coordinator:

Kyle Villagomez

Central Procurement Office

312 Rosa L. Parks Ave., 3rd Floor

Nashville, TN 37243

615-532-1339

RFP # 32701-04678

03-05-25 RFP

Kyle.Villagomez@TN.gov

1.4.2.2. Notwithstanding the foregoing, Prospective Respondents may alternatively contact:

a. staff of the Governor’s Office of Diversity Business Enterprise for assistance

available to minority-owned, woman-owned, service-disabled veteran-owned,

businesses owned by persons with disabilities, and small businesses as well as

general, public information relating to this RFP (visit

https://www.tn.gov/generalservices/procurement/central-procurement-office--cpo-

/go-dbe/about-us.html for contact information); and

b. the following individual designated by the State to coordinate compliance with the

nondiscrimination requirements of the State of Tennessee, Title VI of the Civil

Rights Act of 1964, the Americans with Disabilities Act of 1990, and associated

federal regulations:

Helen Crowley

Central Procurement Office

312 Rosa L. Parks Ave., 3rd Floor

Nashville, TN 37243

615-741-3836

Helen.Crowley@TN.gov

1.4.3. Only the State’s official, written responses and communications with Respondents are binding

with regard to this RFP. Oral communications between a State official and one or more

Respondents are unofficial and non-binding.

1.4.4. Potential Respondents must ensure that the State receives all written questions and comments,

including questions and requests for clarification, no later than the Written Questions &

Comments Deadline detailed in the RFP Section 2, Schedule of Events.

1.4.5.

Respondents must assume the risk of the method of dispatching any communication or response

to the State. The State assumes no responsibility for delays or delivery failures resulting from the

Respondent’s method of dispatch. Actual or digital “postmarking” of a communication or

response to the State by a specified deadline is not a substitute for the State’s actual receipt of a

communication or response. It is encouraged for Respondents to submit bids digitally.

1.4.6. The State will convey all official responses and communications related to this RFP to the

prospective Respondents from whom the State has received a Notice of Intent to Respond (refer

to RFP Section 1.8).

1.4.7.

The State reserves the right to determine, at its sole discretion, the method of conveying official,

written responses and communications related to this RFP. Such written communications may

be transmitted by mail, hand-delivery, facsimile, electronic mail, Internet posting, or any other

means deemed reasonable by the State. For internet posting, please refer to the following

website: https://www.tn.gov/generalservices/procurement/central-procurement-office--cpo-

/supplier-information/request-for-proposals--rfp--opportunities1.html.

1.4.8. The State reserves the right to determine, at its sole discretion, the appropriateness and

adequacy of responses to written comments, questions, and requests related to this RFP. The

State’s official, written responses will constitute an amendment of this RFP.

1.4.9. Any data or factual information provided by the State (in this RFP, an RFP amendment or any

other communication relating to this RFP) is for informational purposes only. The State will make

RFP # 32701-04678

03-05-25 RFP

reasonable efforts to ensure the accuracy of such data or information, however it is the

Respondent’s obligation to independently verify any data or information provided by the State.

The State expressly disclaims the accuracy or adequacy of any information or data that it

provides to prospective Respondents.

1.5. Assistance to Respondents With a Handicap or Disability

Prospective Respondents with a handicap or disability may receive accommodation relating to the

communication of this RFP and participating in the RFP process. Prospective Respondents may contact

the Solicitation Coordinator to request such reasonable accommodation no later than the Disability

Accommodation Request Deadline detailed in the RFP Section 2, Schedule of Events.

1.6. Respondent Required Review & Waiver of Objections

1.6.1.

Each prospective Respondent must carefully review this RFP, including but not limited to,

attachments, the RFP Attachment 6.6., Pro Forma Contract, and any amendments, for questions,

comments, defects, objections, or any other matter requiring clarification or correction (collectively

called “questions and comments”).

1.6.2. Any prospective Respondent having questions and comments concerning this RFP must provide

them in writing to the State no later than the Written Questions & Comments Deadline detailed in

the RFP Section 2, Schedule of Events.

1.6.3. Protests based on any objection to the RFP shall be considered waived and invalid if the

objection has not been brought to the attention of the State, in writing, by the Written Questions &

Comments Deadline.

1.7. Pre-Response Conference

A Pre-response Conference will be held at the time and date detailed in the RFP Section 2, Schedule of

Events. Pre-response Conference attendance is not mandatory, and prospective Respondents may be

limited to a maximum number of attendees depending upon overall attendance and space limitations.

The conference will be held at:

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The purpose of the conference is to discuss the RFP scope of goods or services. The State will entertain

questions, however prospective Respondents must understand that the State’s oral response to any

question at the Pre-response Conference shall be unofficial and non-binding. Prospective Respondents

must submit all questions, comments, or other concerns regarding the RFP in writing prior to the Written

Questions & Comments Deadline date detailed in the RFP Section 2, Schedule of Events. The State will

send the official response to these questions and comments to prospective Respondents from whom the

RFP # 32701-04678

This page summarizes the opportunity, including an overview and a preview of the attached documents.

Document ID & Hyperlink:	RFP 32701-04678 Attachment 1 Attachment 2
Event Start - Response Due:	10/20/2025 01/20/2026
Event Name:	Wireless-as-a-Service Provider for Tennessee State Parks
Last Updated:

Wireless-as-a-Service Provider for Tennessee State Parks

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