Demand Response Software Replacement

Agency:	Metropolitan Transit Authority, Nashville, TN
State:	Tennessee
Type of Government:	State & Local
NAICS Category:	511210 - Software Publishers 541511 - Custom Computer Programming Services
Posted Date:	May 13, 2026
Due Date:	Jun 19, 2026
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Project ID:

Title: Demand Response Software Replacement

Addenda: 0

Release Date: 5/13/2026

Due Date: 6/19/2026

Request For Proposal

Mobility Services

Project ID: 2025207

Release Date: Wednesday, May 13, 2026

· Due Date: Friday, June 19, 2026 1:00pm

Posted Wednesday, May 13, 2026 2:25pm

All dates & times in Central Time

Draft Response Events RSVP No Bid36 days, 16 hours, 30 minutes

Post Information

Posted At:Wed, May 13, 2026 2:25 PM
Sealed Bid Process:No
Private Bid:No

Overview

Summary

WeGo Public Transit is seeking proposals from qualified vendors to replace our current Demand Response software system. WeGo will oversee the entire process. This includes selecting a vendor, managing implementation, and ensuring the system meets our operational and accessibility needs.

We are looking for a software solution that leverages artificial intelligence (AI), offers dynamic optimization, includes a mobile app for users, operates in the cloud, integrates real-time traffic data, and supports integration with third-party providers (including taxis and TNCs) in a broker-type function. The new system should provide scalable, intelligent solutions for managing paratransit services, and also commingle demand response and microtransit trips to optimize resources.

The selected vendor will be responsible for providing the software and supporting WeGo through the following tasks:

Software for Demand Response, Same day Choice program and Microtransit.

Implementation

Training and Change Management

Post-Implementation Support

Timeline

Release Project Date:

May 13, 2026

Pre-Proposal Meeting (Non-Mandatory):

May 27, 2026, 1:00pm

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Meeting ID: 247 893 784 563 764
Passcode: tX7VW6sr
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Question/Clarification Submittal Deadline:

June 1, 2026, 1:00pm

Proposal Submission Deadline:

June 19, 2026, 1:00pm

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