Switchboard Operator Services & Call Center

Agency: DEPT OF DEFENSE
State: Maryland
Type of Government: Federal
FSC Category:
  • Q - Medical Services
NAICS Category:
  • 561422 - Telemarketing Bureaus and Other Contact Centers
Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Posted Date: Feb 28, 2025
Due Date: Mar 14, 2025
Solicitation No: HT001425R0015
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Contact information: Please Login to View Page
Bid Documents: Please Login to View Page

Description

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Switchboard Operator Services & Call Center
Active
Contract Opportunity
Notice ID
HT001425R0015
Related Notice
Department/Ind. Agency
DEPT OF DEFENSE
Sub-tier
DEFENSE HEALTH AGENCY (DHA)
Office
DEFENSE HEALTH AGENCY
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General Information
  • Contract Opportunity Type: Solicitation (Original)
  • Original Published Date: Feb 28, 2025 10:54 am EST
  • Original Date Offers Due: Mar 14, 2025 09:00 am EDT
  • Inactive Policy: 15 days after date offers due
  • Original Inactive Date: Mar 29, 2025
  • Initiative:
    • None
Classification
  • Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
  • Product Service Code: Q802 - CLERICAL MEDICAL SUPPORT
  • NAICS Code:
    • 561422 - Telemarketing Bureaus and Other Contact Centers
  • Place of Performance:
    Bethesda , MD 20889
    USA
Description

This requirement is to provide Hospital Telephone Switchboard Services and Call Center Support Services in support of Walter Reed National Military Medical Center (WRNMMC). Please see the solicitation document, the Performance Work Statement for further understanding of the requirement and completion criteria.





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QUESTIONS MAY BE SUBMITTED UNTIL 9am FRIDAY, MARCH 7, 2025


Attachments/Links
Contact Information
Contracting Office Address
  • HCD NORTHEAST 8111 GATEHOUSE ROAD, 2ND FLOOR
  • FALLS CHURCH , VA 22042
  • USA
Primary Point of Contact
Secondary Point of Contact
History
  • Feb 28, 2025 10:54 am ESTSolicitation (Original)

Related Document

Mar 6, 2025[Solicitation (Updated)] Switchboard Operator Services & Call Center
Mar 8, 2025[Solicitation (Updated)] Switchboard Operator Services & Call Center
Apr 23, 2025[Solicitation (Updated)] Switchboard Operator Services & Call Center
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