RFP 26-001-72 Questions and Answers No. 1

Agency:	Shelby County
State:	Tennessee
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services
Posted Date:	Mar 2, 2026
Due Date:	Mar 13, 2026
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

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Shelby County

Tennessee

Lee Harris, Mayor

QUESTIONS & ANSWERS No. 1

ISSUED: March 2, 2026

RFP 26-001-72

Self-Direction Fiscal Intermediary and Support Brokerage

TO ALL PROSPECTIVE BIDDERS:

The following questions were submitted by a potential bidder. Our answers are

listed below in red:

1. Will bids be accepted from an agency with a minimum of 5 years’ experience providing

goods & or services?

Must attest to a minimum of 5 years’ experience providing the good and/or services described

in this bid document.

2. Under Section II Minimum Proposer Requirements number 6, can two or more agencies

collaborate?

Shelby County will contract with one vendor. All subcontract relationships must be approved

prior to implementation by the contractor. The entity contracted with must have a minimum

of 5 years’ experience.

3. Can you please confirm the current number of participants and how many participants you

anticipate over the life of this contract? How many referrals of new participants for each

program are sent each month? How many participant terminations for each program occur

each month? What has been the growth rate of the program over the last 3-5 years?

None at this time. Persons who are eligible choose these services. We are unable to predict

how many the department will choose.

4. How many caregivers/employees are directly hired by the participant? How many providers

were issued a W2 for 2025?

Only 1 caregiver received 2025 W2.

5. Does the program require face-to-face enrollment visits or are virtual and/or phone

enrollments allowed? What is the current timeframe for referral to start of services for a

newly referred participant and for a directly hired caregiver/employee?

Please include how your organization plans to conduct this part of service in proposal’s detail

narrative (program description, policies, etc.)

6. How often is the support broker required to make contact with the participant? Is there an in-

person requirement?

Please include how your organization plans to conduct this part of service in proposal’s detail

narrative (program description, policies, etc.)

7. What is the average participant budget size, as well as the minimum and maximum budget

sizes? Is the participant allowed to purchase goods and services, or are they restricted to only

hiring caregivers/employees?

Budget is capped at $7850 per person, the broker will manage caregiver services. Other parts

of budget can purchase other services outside of caregiver.

8. Does the AAAD pre-fund services? If not, what is the timeframe for reimbursing for

provider-related claims, including the financial management PM claim? What is the

format for how claims are submitted?

No prepayment, this is cost reimbursement. Generally, payment is 45 days after invoice is

submitted. Invoice is due 5th of month following service.

9. What is the current employer payroll tax, including FICA, FUTA, SUTA, and workers

compensation insurance? In other words, if a provider was paid $10 per hour, what

hourly claim rate would the AAAD be billed by the FMS?

The Fiscal Intermediary negotiates the rate paid to caregiver and pays associated employment

taxes and fees.

10. Who is the incumbent provider?

None.

11. What is the current PMPM for FMS and Support Broker Services? Are there fees for

onboarding/training new participants and new caregivers/employees?

As part of the usual and customary rates requirement of the RFP, these should be proposed.

12. Is Electronic Visit Verification (EVV) a requirement for the contracted FMS? If so, what

specific guidelines must be followed and who is the aggregator?

Not required, if you do this, please include how your organization plans to conduct this part

of service in proposal’s detail narrative (program description, policies, etc.)

Sincerely,

Signed Original on File

Caterra Farmer, Buyer

Purchasing Department

Shelby County Government

This page summarizes the opportunity, including an overview and a preview of the attached documents.

RFP 26-001-72 Questions and Answers No. 1

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