RFP-9511 - Information Technology Service Management Solution

Agency: County of Allegheny
State: Pennsylvania
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541513 - Computer Facilities Management Services
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: May 28, 2026
Due Date: Jul 8, 2026
Solicitation No: 9511
Original Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
Project: RFP-9511 - Information Technology Service Management Solution
Ref. #: 9511
Type: RFP
Status:
Open
Open Date: May 28th 2026, 9:00 AM EDT
Questions Due Date: Jun 29th 2026, 12:00 PM EDT
Close Date: Jul 8th 2026, 11:30 AM EDT

Project Description: Allegheny County’s Department of Information & Technology (DIT) seek proposals for a modern, maintainable, and scalable IT Service Management (ITSM) platform to replace the current EasyVista system. The County requires a solution that supports operational efficiency, automation, multi-team collaboration, integration with enterprise systems, and improved service delivery across departments. The County prefers practical, maintainable solutions over highly customized or operationally complex implementations. Solutions should be straightforward to configure and maintain internally, minimize unnecessary complexity, and support incremental enhancements without vendor dependence.


* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

Sign-up for a Free Trial, Government Bid Alerts

With Free Trial, you can:

You will have a full access to bids, website, and receive daily bid report via email and web.

Try One Week FREE Now

See Also

RFP-9511 - Information Techno...

Project: RFP-9511 - Information Technology Service Management Solution Ref. #: RFP-9511 Type: RFP

County of Allegheny

Bid Due: 7/08/2026

Trimble Maintain Implementation

Trimble Maintain Implementation Project number : S-497 Description : ALCOSAN is soliciting statements

Allegheny County Sanitary Authority

Bid Due: 7/23/2026

SP4701-26-R-0002 -RFP-ERP Clo...

Follow SP4701-26-R-0002 -RFP-ERP Cloud Hosting and Subscription Licenses with Managed Services Active Contract

Federal Agency

Bid Due: 6/22/2026