STATE OF NORTH CAROLINA
NC DEPARTMENT OF PUBLIC SAFETY
NC EMERGENCY MANAGEMENT
Refer ALL inquiries regarding this RFP to:
Tim Pendergrass
tim.pendergrass@ncdps.gov
(919) 324-6473
REQUEST FOR PROPOSAL NO. 19-RFP-1680956451-
PTW
Contract Name: Risk Management Portal’s Childcare
Module
Bid Opening Date: February 6, 2026, at 2:00pm, ET
Issue Date: January 2, 2026
Commodity Code: 811122 Software Maintenance and
Support
Purchasing Agency: NC Department of Public Safety
Requisition No.: RQ216439
OFFER
The Purchasing Agency solicits offers for Services and/or goods described in this solicitation. All offers and
responses received shall be treated as Offers to contract as defined in 9 NCAC 06A.0102(12).
EXECUTION
In compliance with this Request for Proposal (RFP), and subject to all the conditions herein, the undersigned
offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered
herein, within the time specified herein.
Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.
OFFEROR:
STREET ADDRESS:
P.O. BOX:
ZIP:
CITY, STATE & ZIP:
TELEPHONE NUMBER: TOLL FREE TEL. NO
NAME & TITLE OF PERSON SIGNING:
FAX NUMBER:
AUTHORIZED SIGNATURE:
DATE:
E-MAIL:
Offer valid for one hundred twenty (120) days from date of offer opening unless otherwise stated here: ____
days
ACCEPTANCE OF OFFER
If any or all parts of this offer are accepted, an authorized representative of Department of Public Safety Purchasing
shall affix its signature hereto and any subsequent Request for Best and Final Offer, if issued. Acceptance shall
create a contract having an order of precedence as follows: Best and Final Offers, if any, Special terms and
conditions specific to this RFP, Specifications of the RFP, the Department of Information Technology Terms and
Conditions, and the agreed portion of the awarded Vendor’s Offer. A copy of this acceptance will be forwarded to
the awarded Vendor(s).
FOR PURCHASING AGENCY USE ONLY
Offer accepted and contract awarded this date ______________________, as indicated on attached certification, by
_____________________________________________________________________________________________
19-RFP-1680956451-PTW NCEM Child Care Portal
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(Authorized representative of Purchasing for NC Department of Public Safety).
19-RFP-1680956451-PTW NCEM Child Care Portal
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Table of Contents
1.0 ANTICIPATED Procurement Schedule ....................................................................................... 4
2.0 Purpose of RFP...........................................................................................................................4
2.1 Introduction .............................................................................................................................. 4
2.2 Contract Term .......................................................................................................................... 5
2.3 Contract Type .......................................................................................................................... 6
2.4 Agency Background.................................................................................................................5
2.5 PROBLEM Statement .............................................................................................................. 5
3.0 RFP requirements and Specifications ......................................................................................... 6
3.1 General requirements and Specifications ................................................................................ 6
3.2 Security Specifications.............................................................................................................7
3.3 Enterprise Specifications ......................................................................................................... 7
3.4 Business and Technical Requirements....................................................................................9
3.5 Business and Technical Specifications .................................................................................... 9
4.0 Cost of Vendor’s Offer...............................................................................................................18
4.1 Offer Costs.............................................................................................................................18
4.2 Payment Schedule.................................................................................................................18
5.0 Evaluation ................................................................................................................................. 18
5.1 Source Selection....................................................................................................................18
5.2 Evaluation Criteria.................................................................................................................. 18
5.3 Best and Final Offers (BAFO) ................................................................................................ 19
5.4 Possession And Review ........................................................................................................ 19
6.0 Vendor Information and Instructions ......................................................................................... 19
6.1 General Conditions of Offer ................................................................................................... 19
6.2 General Instructions for Vendor ............................................................................................. 21
6.3 Instructions for Offer Submission ........................................................................................... 23
7.0 Other Requirements and Special Terms ................................................................................... 26
7.1 Vendor Utilization Of Workers Outside of U.S. ...................................................................... 26
7.2 Financial Statements ............................................................................................................. 26
7.3 Financial Resources Assessment, Quality Assurance, Performance and Reliability ............. 26
7.4 Vendor’s License or Support Agreements ............................................................................. 26
7.5 Resellers ................................................................................................................................ 27
7.6 Disclosure Of Litigation .......................................................................................................... 27
7.7 Criminal Conviction ................................................................................................................ 27
7.8 Security and Background Checks .......................................................................................... 27
7.9 Assurances ............................................................................................................................ 27
7.10 Confidentiality of offers ........................................................................................................... 27
7.11 Project Management .............................................................................................................. 28
7.12 Meetings.................................................................................................................................28
7.13 Recycling and Source Reduction ........................................................................................... 28
7.14 Special Terms and Conditions................................................................................................28
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Attachment A: Definitions....................................................................................................................30
Attachment B: Department of Information Technology Terms and Conditions.................................... 32
Attachment C: Descriptoin of Offeror .................................................... Error! Bookmark not defined.
Attachment D: Cost Form ................................................................................................................... 48
Attachment E: Vendor Certification Form............................................................................................50
Attachment F: Location of Workers Utilized by Vendor ...................................................................... 51
Attachment G: References..................................................................................................................53
Attachment H: Financial Review Form ................................................................................................ 54
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1.0 ANTICIPATED PROCUREMENT SCHEDULE
The Agency Procurement Agent will make every effort to adhere to the following schedule:
Action
RFP Issued
Mandatory Pre-Offer Conference
Responsibility
Agency
Agency
Written Questions Deadline
Potential Vendors
Agency’s Response to Written Questions/
RFP Addendum Issued
Offer Opening Deadline
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Join the meeting now
Meeting ID: 292 823 444 403 4
Passcode: Gt2m2QL3
Dial in by phone
+1 984-204-1487,,721898264# United States, Raleigh
Find a local number
Phone conference ID: 721 898 264#
Join on a video conferencing device
Tenant key: ncgov@m.webex.com
Video ID: 117 111 999 3
Offer Evaluation
Selection of Finalists
Oral Presentations and/or Product Demonstrations by
Finalists (If requested)
Negotiations with Finalists
Best and Final Offers Deadline from Finalists
Contract Award
Protest Deadline
Agency
Vendor(s)
Agency
Agency
Selected Vendors
Agency designees and
selected Vendor(s)
Selected Vendors
Agency
Responding Vendors
Date
1/2/2026
1/22/2026 at
11:00am, ET
1/23/2026 by
2:00pm, ET
1/27/2026
2/6/2026, at
2:00pm, ET
2/7/2026
TBD
TBD
TBD
TBD
TBD
15 days after
award
2.0 PURPOSE OF RFP
2.1 INTRODUCTION
The purpose of this RFP is to solicit Offers for the modernization and enhancement of the NCEM Emergency
Preparedness and Response (EPR) Plan Template Solution for childcare facilities. The current solution faces
limitations including outdated technology, technical issues with NCID authentication, significant barriers for
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This page summarizes the opportunity, including an overview and a preview of the attached documents.