Central Carolina Community College
Refer ALL inquiries regarding this
RFI to:
Brandi Hernandez
bhernandez@cccc.edu
(919) 718-7419
Request For Information (RFI) # 86-2026-008
Due Date: February 27, 2026
Commodity No. and Description: 901017 - Cafeteria services
Issue Date: February 12, 2026
RFI SUBMITTAL
Vendor responses shall be submitted electronically via the electronic Vendor Portal (eVP),
https://evp.nc.gov. It is the Vendor’s sole responsibility to ensure its response has been received
as described in this RFI by the specified time and date of opening. Any response received after the
submission deadline may be considered non‑conforming and may limit the College’s ability to
consider them.
NOTICE TO VENDOR
Request for Information (RFI) will be received until 3:00 PM EST on the day of opening.
QUESTIONS
Submit written questions to Brandi Hernandez by February 19, 2026, at 3:00 PM EST. Questions
may be submitted by e-mail to bhernandez@cccc.edu. Please insert “RFI No. 86-2026-008 -
Questions” in the subject matter of your e-mail and reference the section that the question
pertains to.
A summary of all questions and answers will be posted to the electronic Vendor Portal (eVP),
https://evp.nc.gov, as an addendum to this RFI on or about February 20, 2026.
EXECUTION
COMPLETE/FORMAL NAME OF VENDOR:
STREET ADDRESS:
CITY & STATE & ZIP:
TYPE OR PRINT NAME & TITLE OF PERSON SIGNING:
VENDOR’S AUTHORIZED SIGNATURE:
P.O. BOX:
TELEPHONE NUMBER:
ZIP:
TOLL FREE TEL. NO:
DATE:
E-MAIL:
RFI 86-2026-008
SECTION I: ADMINISTRATIVE OVERVIEW
Background
Central Carolina Community College (CCCC) is seeking market intelligence to modernize its food
and vending ecosystem. Currently, the College maintains a traditional vending presence at all
locations, with dedicated Fresh Food Vending machines at the Lee, Harnett, and Chatham Main
Campuses. Daily food services on the Lee Main Campus (LMC) are currently operated by the
College's Culinary Arts program.
The College is considering a transition of these operations to a professional vendor to provide
consistent service and expand fresh food access across all satellite locations. A primary objective is
to determine if modern solutions, including but not limited to Micromarkets or Smart-Fridges, can
better serve our students and staff.
Campus maps for all College locations are available at: https://www.cccc.edu/student-
life/campuses-parking. Maps are not necessarily to scale and are for illustrative purposes only.
Purpose
The intent of this RFI is to gather information regarding vendor capabilities for comprehensive
vending, micro-markets, full-service food offerings (primarily quick serve and fast casual varieties),
and catering. The College seeks solutions balancing cost efficiency, high‑quality service delivery,
and student experience, rather than prioritizing a single factor. Responses will be used to narrow
down service models before issuing a formal RFP.
The College makes no commitment to acquire services under this RFI. This is for planning purposes
only and does not constitute a solicitation or a binding contract. The vendor solely bears any costs
incurred in preparation and submission.
Schedule of Events
• RFI Issued: February 12, 2026
• Deadline for Questions: February 19, 2026
• Response Deadline: February 27, 2026
• Vendor Meetings: Week of March 9, 2026 (Respondents will be notified of specific times at
least one week in advance)
Clarification Questions
Clarification questions regarding this RFI will be accepted until the specified time on the cover
sheet of this RFI. All questions must be submitted in writing to the email address specified on the
cover sheet of this RFI. An addendum containing clarification questions and their answers will be
issued as an addendum via eVP.
Enrollment, staffing counts, and detailed traffic data can be provided during the Vendor Meetings. A
group walkthrough of the Lee Main Campus (LMC) kitchen facilities may also be conducted during
the Vendor Meetings. Access to satellite locations may be available upon request.
2
RFI 86-2026-008
SECTION II: CURRENT STATE & SCOPE OF WORK
Current Inventory and Objectives
The primary objective is to identify a partner capable of managing the LMC transition while scaling
services to satellite campuses. The College is specifically interested in your analysis of whether the
current "Fresh Food Unit" model at HMC and CMC should be maintained or transitioned to a
Micromarket or "Smart Fridge" solution. The College is also looking to entertain other potential
alternatives, such as a ‘coffee shop’, cafe, or prepackaged foods and pastries shop. Furthermore,
for LMC, please consider how the existing kitchen infrastructure can be leveraged for both daily
café operations and a catering program.
Location
Lee Main Campus (LMC)
Harnett Main Campus (HMC)
Chatham Main Campus (CMC)
Current Service Level
Snack/Soda +
Fresh Food Units +
Student-Run Cougar Café
(lunch 2 days/week, light
breakfast 1 day/week)
Snack/Soda +
Fresh Food Units
Snack/Soda +
Fresh Food Units +
Student-Run Natural Chef
Café (lunch 1 day/week)
Goal for Future State
Full-Service On-Demand Hot
Food / Catering / Micro-
markets / Supplemental
Vending
Staffed Café (Pre-packaged
& Coffee Service) / Micro-
market / Supplemental
Vending
Staffed Café (Pre-packaged
& Coffee Service) / Micro-
market / Supplemental
Vending
Moore Center,
Emergency Services Training Center (ESTC),
Harnett Health Science Center (HHSC),
Chatham Health Science Center (CHSC),
Siler City Center (SCC)
Snack/Soda Only
Center for Workforce Innovation (CWI),
West Harnett (WHC),
Auto Restoration
Snack/Soda Only
Standard Vending; Potential
opportunity for more at
Moore Center as renovation
projects progress
Telemetry-based / Low
Maintenance Vending
Scope of Services
• Tier 0 (Full-Service): On-demand hot food preparation, diverse daily menus, and full
catering capabilities utilizing existing kitchen infrastructure
o Vendors should assume weekday operations only. No weekend service is expected at
this time.
• Tier 1 (High Traffic): Staffed café environment focusing on professional coffee service, fresh
pre-packaged meals, and pastries; supplemented by unstaffed Micro-markets
• Tier 2 (Moderate Traffic): Standard vending/healthy snacks
• Tier 3 (Intermittent): Telemetry-enabled vending
Vendors are expected to furnish, install, maintain, and retain ownership of all vending,
micro‑market, and telemetry‑enabled equipment installed on campus. College‑owned kitchen
equipment at LMC will remain under College ownership.
3
RFI 86-2026-008
Service Limitations and Reserved Rights (Non-Exclusivity)
To maintain its educational mission and community flexibility, the College reserves the following
rights:
• The Culinary Arts program reserves the right to cater internal College events across all
campuses.
• The College reserves the right to engage food trucks.
• The College reserves the right to partially limit the exclusivity of external catering services
for special events.
• The College reserves the right to implement and maintain self-run vending units in the
future as needed.
• The College maintains the right to operate student-led learning environments that may
include pop-up food services, specialized café hours, or laboratory-based food production
• The College reserves the right to hold the Dennis A. Wicker and Civic Center location and
operations completely apart from the exclusivity provisions of any agreement.
4
RFI 86-2026-008
SECTION III: PRELIMINARY ANALYSIS QUESTIONNAIRE
The College recognizes the level of detail requested in this section. Vendors are encouraged to
provide concise but complete responses. Responses may reference existing materials, such as
brochures or case studies, where appropriate.
Respondents are asked to provide detailed, thoughtful answers to the following questions. The
College intends to use this information to better understand vendor capabilities, assess potential
operating models, and inform the development of a future formal solicitation.
Fresh Food Production, Menu Diversity & Dietary Accommodation
• Describe your approach to fresh‑food production and delivery, including options such as
on‑site preparation, daily delivery to smart‑fridge units, commissary production, or unstaffed
micro‑market solutions.
• Describe your approach to offering diverse menu options that accommodate various dietary
needs, including gluten‑free, vegan, vegetarian, dairy‑free, and allergen‑sensitive selections.
o How do you ensure these items are consistently available?
o How are dietary and allergen labels communicated to consumers?
• What is your strategy for ensuring healthy and dietary‑specific snacks (e.g., low‑sodium,
plant‑based, gluten‑free) are included in standard vending inventories across all tiers of
service?
• Provide sample menus representative of offerings for:
o a staffed café environment (LMC), and
o fresh‑food vending or micro‑market environments.
Catering Capabilities & Event Support
• Describe your process for managing high‑volume on‑campus catering, including Board of
Trustees meetings, faculty events, student events, and multi‑location service demands.
• Do you provide tiered catering menus that accommodate different budgets and event types?
Technology, Telemetry, Payments & Accessibility
• Do your vending machines, micro‑markets, and smart-fridges utilize real‑time telemetry?
Describe how your team uses telemetry to:
o monitor inventory,
o forecast restocking needs, and
o respond to outages or maintenance needs.
• Describe your point‑of‑sale (POS) technology, including support for:
o PCI‑DSS compliance,
o contactless payment,
o mobile wallet payments,
o secure data handling, and
o remote payment‑device monitoring.
• Describe how your equipment and micro‑market layouts meet ADA accessibility standards,
including reach ranges, interface design, lighting, and placement.
5
This page summarizes the opportunity, including an overview and a preview of the attached documents.