ALLIANCE TECHNOLOGY

Company Profile

Company Name:

ALLIANCE TECHNOLOGY

Govcb Vendor ID:

PRE00000000001446218

Year Established:

2002

Business Type:

Small Business

Products & Services

Keywords

Alliance Technology implements FrontRange Solutions HEAT?Service & Support? HEAT?PowerDesk?and Tally Systems Census and Cenergy products. Services include: Work flow assessment and communication process analysis, system design and consulting for help desk and customer support service centers. Project plan development and implementation, performance metrics development and monitoring, system integration and customization. Data migration, conversion and database analysis. Custom software development, application integration and links to legacy systems, external LDAP and other ODBC sources. System Administrator and End User Training, and Crystal Reports Writing. Our System Optimization Audit increases support centers?speed, efficiency and effectiveness by helping clients optimize and automate processes, reduce duplication of efforts and errors. Performance metrics development and automated reporting provides management the metrics needed to make tactical decisions and strategic planning, enforced business rules, quality monitoring along with employee performance. Your customers receive excellent service along with consistent reproducible results when contacting your internal help desk or customer support center. License Compliance - inventory, usage, and license reconciliation to provide the most complete, accurate view of software installations and license compliance available. The combination of data enables you to ensure license compliance and eliminate overspending on software. You’ll purchase and manage only the licenses your organization really needs.

NAICS Code(s)

Contact Information

Contact Person:

Kevin Engel

Contact Title:

Partner

Address:

229 Red Bluff Drive, Hickory Creek, Texas, USA

Phone Number:

(940) 321-6156

Fax Number:

(940) 321-6159