Zscaler Premium Support and Deployment Services - DIR

Agency: San Antonio Water System
State: Federal
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
Posted Date: Sep 25, 2025
Due Date: Oct 8, 2025
Solicitation No: 25-25122
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Bid Information

Type Request for Quotes
Status Issued
Number 25-25122 (Zscaler Premium Support and Deployment Services - DIR)
Issue Date & Time 9/25/2025 11:30:01 AM (CT)
Close Date & Time 10/8/2025 03:00:00 PM (CT)
Question Cut Off Date 10/1/2025 02:00:00 PM (CT)
Notes
RFQ GUIDELINES
SAWS requests that all pricing furnished include delivery/freight (i.e., F.O.B. Destination).
Each item listed shall be awarded to the bidder providing the overall lowest qualified bid, base year and extensions considered, if applicable.
SAWS reserves the right to award this RFQ to one source.
Terms and conditions of this RFQ and resultant contract shall be in accordance with DIR.  Bid responses received from vendors that do not have an active DIR will be deemed as non responsive and will not be considered for award.
Electronic quotes can not be accepted after the specified date/ time.  Quotes received late will not be considered in the evaluation.

SCOPE: The San Antonio Water System is soliciting quotes to acquire Zscaler Premium Support and Deployment Services. By adopting this solution it will strengthen the system’s security posture, facilitate safer digital transformation, and empower our workforce to securely and efficiently access the resources they need.
We highly recommend online submission. This expedites the process and reduces errors for both buyer and supplier.

For technical assistance, please contact Ion Wave's Customer Success Team:  1-866-277-2645 x 4 or email support@ionwave.net.
To report suspected ethics violations impacting the San Antonio Water System, please call 1-800-687-1918.
Contact Information
Name Erika Gonzales
Address 2800 US Highway 281 North
San Antonio, TX 78212
Phone (210) 233-3412
Fax
Email Erika.Gonzales@saws.org
Bid Documents
Document name Format
Bid Invitation (please login to view this document) Acrobat / PDF BINVAVL 8770076
Bid Attachments
File Name Description File Size
Cloud Vendor Technology Assessment Quest 092220.xlsx (please login to view this document) The Cloud Vendor Technology Assessment Quest (VTAC) must be completed for all cloud based softwares. 809 KB 328902 5792270
Sample_Software_as_a_Service_Agreement 032125.docx (please login to view this document) Sample Software as a Service Agreement 100 KB 328902 6725270
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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