ZERTO CLOUD 100 VM

Agency: San Antonio Water System
State: Federal
Type of Government: State & Local
NAICS Category:
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
Posted Date: Aug 13, 2025
Due Date: Aug 20, 2025
Solicitation No: 25-20106
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Bid Information

Type Request for Quotes
Status Issued
Number 25-20106 (ZERTO CLOUD 100 VM)
Issue Date & Time 8/13/2025 10:00:03 AM (CT)
Close Date & Time 8/20/2025 03:00:00 PM (CT)
Question Cut Off Date 8/18/2025 12:00:00 PM (CT)
Notes
RFQ GUIDELINES
SAWS requests that all pricing furnished include delivery/freight (i.e., F.O.B. Destination).
Each item listed shall be awarded to the bidder providing the overall lowest qualified bid, base year and extensions considered, if applicable.
SAWS reserves the right to award this RFQ to one source.
Terms and conditions of this RFQ and resultant contract shall be in accordance with DIR.
Electronic quotes can not be accepted after the specified date/ time.  Quotes received late will not be considered in the evaluation.

SCOPE: The San Antonio Water System is soliciting quotes for Zerto Enterprise Cloud Edition Premium Maintenance & Support with 24x7 access to a dedicated support specialist, including phone and email support.
This contract will provide for 1 year of maintenance for the period of October 1, 2025 through September 30, 2026 with two, 1 year renewal options.

There will be no approved equals for this bid event.



We highly recommend online submission. This expedites the process and reduces errors for both buyer and supplier.

For technical assistance, please contact Ion Wave's Customer Success Team:  1-866-277-2645 x 4 or email support@ionwave.net.
To report suspected ethics violations impacting the San Antonio Water System, please call 1-800-687-1918.
Contact Information
Name Stephanie Criollo
Address 2800 U.S. Hwy. 281 North
San Antonio, TX 78212 USA
Phone (210) 2333233
Fax
Email Stephanie.Criollo@saws.org
Bid Documents
Document name Format
Bid Invitation (please login to view this document) Acrobat / PDF BINVAVL 8676421
Bid Attachments
File Name Description File Size
Sample_Software_as_a_Service_Agreement 032125.pdf (please login to view this document) Sample_Software_as_a_Service_Agreement 032125 468 KB 325953 6877423
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