05625Y0188-911 Computer Aided Dispatch (CAD) system Support Services

Pursuant to Section 3-05 of the NYC Procurement Policy Board Rules, it is the intent of the New York City Police Department (“NYPD”) to enter into sole source negotiations with Intergraph Corporation Trade Name Hexagon Safety, Infrastructure & Geospatial Division (“Hexagon”) with the expectation that Intergraph Corporation will be awarded a contract with the NYPD to provide maintenance and support services as well as upgrades and enhancements for the NYPD’s existing 911 Computer Aided Dispatch System ("CAD").

The services will include upgrades and enhancements to the existing hardware, OS, software and replacement of end-of-life hardware at the City of New York Public Safety Answering Center at 11 MetroTech Center Brooklyn (PSAC1)  and at 350 Marconi Street Bronx (PSAC2) currently in use by the NYPD to facilitate 911 calls for assistance  and the dispatching of  Police, Fire and Ambulance.

Hexagon is the creator of the NYPD's CAD System.  The System uses proprietary software, and Hexagon owns the copyrights to the software.  CAD proprietary software is licensed to NYPD.  The NYPD is of the belief that because the software is proprietary and copyrighted, Hexagon is the only vendor legally authorized to provide CAD software and hardware upgrades, enhancements, support and maintenance services.

Any vendor besides Hexagon that believes that it can provide 911 Computer Aided Dispatch System (CAD) upgrades, enhancements, maintenance and support services to the NYPD for its existing System is invited to do so.  Please respond in PASSPort to the Expression of Interest by answering the applicable Question in the Questionnaire Section of the Manage Responses tab and uploading a required Response in the Document Submission Setup tab.  If you have questions about the details of the RFx, please submit them through the Discussion with Buyer tab or e-mail Jordan Glickstein and Margaret Budzinska at jordan.glickstein@nypd.org and margaret.budzinska@nypd.org.