Workplace Investigation and Case Management Platform

Agency: Tucson Unified School District
State: Arizona
Type of Government: State & Local
NAICS Category:
  • 511210 - Software Publishers
  • 541511 - Custom Computer Programming Services
  • 541611 - Administrative Management and General Management Consulting Services
  • 561611 - Investigation Services
Posted Date: Sep 25, 2025
Due Date: Oct 15, 2025
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Project ID:

Title: Workplace Investigation and Case Management Platform

Addenda: 0

Release Date: 9/25/2025

Due Date: 10/15/2025

Post Information
Posted At:Thu, Sep 25, 2025 12:51 PMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No
Overview
Summary

Purpose

Provide a centralized system to guide supervisors through the employee and student disciplinary process, and investigations of community member misconduct on school property, ensuring consistency, compliance, and efficiency.

Core Requirements

  • Structured workflows for investigations and corrective actions.
  • Customizable templates for interviews, inquiries, and discipline, aligned with bargaining unit agreements and governing board policies.
  • Secure, searchable repository of all cases with role-based access controls.
  • Integration with Tyler Technologies School ERP Pro HRIS and Azure AD and Synergy single sign-on.
  • Supervisor dashboards to track open cases, deadlines, and progress.
  • Reporting and analytics to identify trends across sites, classifications, violation types, and time periods.
  • Ensure all processes and documentation is in alignment with District policies, Employee Agreements, and State or Federal guidelines.

Preferred Features

  • AI-assisted guidance for documentation, policy references, and workflow selection.
  • Ability to link related cases and maintain full audit trails.
  • Secure collaboration tools for HR, Legal, EEO/Employee Relations, and School Safety.
  • Migration of existing disciplinary records and logs.
  • Optional electronic delivery and signature of documents.
  • Accessible on both desktop and mobile devices.

Implementation & Support

  • Vendor-led implementation tailored to District processes.
  • Supervisor and administrator training (manuals, webinars, live support).
  • Ongoing technical support and maintenance.
Background

Background

  • ~7,800 employees across 150 sites.
  • 200 supervisors managing 800+ investigations annually.
  • Six bargaining units, and governing board policies, each with unique processes.
  • Mandatory reporting requirements based on State Board of Education, Arizona Revised Statute, and Federal guidelines.
  • Current tools: Jira (intake), Teams (collaboration), SharePoint (resources), Azure AD (SSO), Tyler ERP Pro (HRIS), Synergy (SIS).
Timeline
Release Project Date:
September 25, 2025
Question Submission Deadline:
September 30, 2025, 2:00pm
Question Response Deadline:
October 1, 2025, 4:00pm
Proposal Submission Deadline:
October 15, 2025, 2:00pm
Public Bid Opening:
October 15, 2025, 2:01pm
Join Zoom Meeting
https://tusd1.zoom.us/j/83666027956?from=addon
Meeting ID: 836 6602 7956

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