RFP #008-2027
Todd Cox, Buyer
City of Springfield
Division of Purchases
218 E. Central
Springfield, MO 65802
CITY OF SPRINGFIELD, MISSOURI
DIVISION OF PURCHASES
Date Issued: Thursday, July 9, 2026
Buyer’s Email: tcox@springfieldmo.gov
Telephone Number: 417-864-1708
REQUEST FOR PROPOSAL #008-2027
TITLE-SIGNATURE PAGE
The City of Springfield will accept electronically submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly DemandStar),
from qualified persons or firms interested in providing the following:
WEBSITE STRATEGIC CONSULTANT
PROPOSALS MUST BE UPLOADED INTO THE EUNA OPENBIDS (FORMERLY DEMANDSTAR) E-BIDDING SYSTEM PRIOR TO
3:00 P.M. (CST) ON THURSDAY, AUGUST 6, 2026. Proposals will be opened by the Buyer listed above. Only the names of Offerors will be
read aloud publicly at the specified proposal opening date and time via teleconference. To participate, dial (978) 990-5387, then enter access code
322594.
• Proposals shall be submitted on the forms provided and may be manually, electronically, or digitally signed by the individual authorized to
legally bind the company. Offeror must complete, execute, and submit all Pages identified with “RETURN THIS PAGE” of this RFP document
to be deemed responsive and considered for award. Failure to do so may render your proposal non-responsive.
• Proposals received after the opening date and time shall not be considered.
• The attached Terms and Conditions shall become part of any contract resulting from this request for proposal.
• The cutoff for any questions pertaining to this RFP is Thursday, July 30, 2026, at 3:00 P.M. (CST). Any questions shall be submitted in
writing to the buyer identified above.
• HAND DELIVERED, FAXED, OR EMAILED PROPOSALS WILL NOT BE ACCEPTED.
A pre-proposal conference is scheduled for Thursday, July 16, 2026, at 10:00 A.M. (CST). The pre-proposal conference shall be conducted via
videoconference. To participate email the Buyer, Todd Cox, tcox@springfieldmo.gov for the link and password. All interested Offerors are
encouraged to participate.
The undersigned certifies that they have the authority to bind the Offeror in a contract to supply the service or commodity in accordance with all terms and
conditions contained herein. Please type or print the information below.
Offerors are REQUIRED to complete, sign, and return this form with their submittal.
NOTE: All businesses doing business in the State of MO should be registered with the Missouri Secretary of State. Upon MO registration, a charter
number is issued and should be identified below. If your business is exempt, the exemption number should be referenced below, in lieu of a charter
number.
Company Name
Authorized Person (Print)
Address
City/State/Zip
Telephone #
Email Address
Revised: BC: 02/04/2026
Reviewed by Law: 03/06/2024
Signature
Title
Fax #
Date
Tax ID #
State of Missouri Charter Number or Exemption Number
Page 1 of 72
RETURN THIS PAGE
LEGAL NOTICE:
REQUEST FOR PROPOSAL #008-2027
RFP #008-2027
The City of Springfield will electronically accept submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly
DemandStar) from qualified persons or firms interested in providing the following: WEBSITE STRATEGIC CONSULTANT
VENDOR NOTE 1: To register with Euna OpenBids (formerly DemandStar) go to: https://www.demandstar.com/registration
VENDOR NOTE 2: For information on how to navigate Euna OpenBids (formally DemandStar) go to:
https://network.demandstar.com/agency-support-2/
VENDOR NOTE 3: If you have issues registering or uploading a proposal, please contact Euna OpenBids (formerly DemandStar) toll-
free at (866) 273-1863. Euna OpenBids (formerly DemandStar) office hours are 8:00 A.M. to 7:00 P.M. Central Time, Monday through
Friday. You can also contact the Division of Purchases at (417) 864-1620 or the Buyer stated on the Title-Signature Page of this
solicitation document between the hours of 8:00 A.M. to 5:00 P.M. Central Time, Monday through Friday.
It is strongly recommended that Offerors register with Euna OpenBids (formerly DemandStar) as soon as possible to ensure your ability
to provide a response to this solicitation by the due date and time.
Proposals must be received electronically in the City’s e-bidding service provider Euna OpenBids (formerly DemandStar) by 3:00 P.M. (CST),
on THURSDAY, AUGUST 6, 2026. Proposals will be read aloud publicly at the specified opening date and time via teleconference. To
participate, dial (978) 990-5387. Then, enter access code 322594.
Proposal documents and any addendums are available via the following methods:
1. By accessing the City’s e-bidding service, Euna OpenBids (formerly DemandStar):
https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029
2. By accessing the Division of Purchases’ webpage: https://www.springfieldmo.gov/bids.aspx
A pre-proposal conference is scheduled for Thursday, July 16, 2026, at 10:00 A.M. (CST). The pre-proposal conference shall be conducted via
videoconference. To participate email the Buyer, Todd Cox, tcox@springfieldmo.gov for the link and password. All interested Offerors are
encouraged to participate.
For any contract for services greater than $5,000, the successful Offeror shall comply with § 285.530, RSMo., as amended, and (1)
provide by sworn affidavit affirmation that it does not knowingly employ any person who is an unauthorized alien and (2) provide
documentation affirming its enrollment and participation in a federal work authorization program with respect to the employees
working in connection with this contract. The required documentation affirming enrollment must be from the federal work
authorization program provider. A letter from the Service Provider reciting compliance is not sufficient. A signed and notarized Work
Authorization Affidavit and the Electronic Signature Page from the E-Verify program shall be provided prior to the issuance of a contract.
The requirements of 49 CFR Part 26 including any amendments thereto apply to this contract. It is the policy of the City to practice
nondiscrimination based on race, color, sex, or national origin in the award or performance of this contract. The City encourages
participation by all firms qualifying under this solicitation regardless of business size or ownership.
The City, in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (78 Stat. 252, 42 U.S.C. §§ 2000d to 2000d-4), 28
CFR § 50.3, and 49 CFR Part 21, hereby notifies all bidders that it will affirmatively ensure that any contract entered into pursuant to
this advertisement, all contractors will be afforded full opportunity to submit bids in response to this invitation and will not be
discriminated against on the grounds of the owner’s race, color, national origin, sex, creed, age, or disability in consideration for an
award.
Revised: 02/04/2026
Reviewed by Law: 03/06/2024
Page 2 of 72
Cover Title-Signature Page
Legal Notice
Table of Contents
TABLE OF CONTENTS
Description of Project and Services Required
1.0 Introduction
2.0 Scope of Services
3.0 City Provided Services
4.0 Additional Agreements
5.0 Timeline for RFP Process and Project Completion
PART I
PART II
Standard Instructions to Offerors and Conditions of Request for Proposal
1.0 Definitions and Interpretations
2.0 Preparation of Proposals
3.0 Submission of Proposals
4.0 Legal Name and Signature
5.0 Modifications, Corrections, or Withdrawal of Proposals
6.0 Clarification and Addenda
7.0 Responsive and Responsible Offeror
8.0 Reserved Rights
9.0 The Right to Audit
10.0 Right to Protest
11.0 Ethical Standards
12.0 Applicable Law
13.0 Jurisdiction
14.0 Collusion
15.0 Conflict
16.0 Debarment and Suspension Status
17.0 RFP Forms
18.0 Payment Terms
19.0 Regulations
20.0 Proposal Opening
21.0 Request for Additional Information
22.0 Contract Documents
23.0 Ownership of Documents
24.0 Confidentiality of Documents
25.0 Equal Opportunity Clause
26.0 Business License
27.0 Nonresident/Foreign Contractors
28.0 Certificate of Compliance with Section 34.600 RSMo., et seq. (Anti-Discrimination Against Israel Act)
Format, Content, and Submission of Proposals
1.0 Forms and Attachments
2.0 Proposal Due Date
3.0 Addenda
4.0 Selection Process
5.0 Awards
6.0 Budgetary Constraints
7.0 Order of Precedence
8.0 Affidavit for Service Contracts
Revised: 02/04/2026
Reviewed by Law: 03/06/2024
PART III
Page 3 of 72
RFP #008-2027
9.0 Open Competition
10.0 Additional Purchases by Other Public Entities
11.0 Work Authorization Affidavit and E-Verify
12.0 Insurance Requirements
13.0 Compliance
14.0 Sample Contract
15.0 Renewal Option
16.0 Questions Regarding Specifications or Proposal Process
17.0 Criteria for Award
Enclosure I, Proposal Ranking Score Sheet
Enclosure II, Interview Ranking Score Sheet
Enclosure III, Table of Contents for Submittal
Form No. 1: Provider Profile
Form No.2: Key Outside Consultants
Form No. 3: List of References and Experience
Form No. 4: Personnel Qualifications
Form No. 5: Project Approach Narrative
Form No. 6A: Itemized Pricing Form
Form No. 6B: Total Cost
Form No. 7 Affidavit of Compliance
Form No. 8 Certification Regarding Potential Conflicts of Interest
Form No. 9 Certification of Compliance with Section 34.600 RSMo., et. seq.
Form No. 10 Certification of Signature Authority Form
Form No. 11 Statement of “No Proposal”
Insurance Requirements
Standard Terms and Conditions
Software-as-a-Service Terms and Conditions
PART IV
PART V
PART VI
IS Standard Terms and Conditions
PART VII
Required Federal Terms and Conditions
PART VIII
RFP #008-2027
Revised: 02/04/2026
Reviewed by Law: 03/06/2024
Page 4 of 72
PART I
DESCRIPTION OF PROJECT AND SERVICES REQUIRED
RFP #008-2027
1.0 INTRODUCTION/DESCRIPTION OF PROJECT/SERVICES:
The City of Springfield/Springfield-Branson National Airport (SGF) is seeking proposals from qualified firms (consultant) to
provide comprehensive website strategic consultation, project management, website design, development and implementation,
including technology selection and procurement. The project includes all solutions for updating our website, flyspringfield.com,
with a more user-friendly website, emphasizing excellent user experience for passengers.
The website must be built using a flexible, robust, and future-proof CMS to empower staff to easily update content across our
digital experiences in a timely manner, while ensuring that the SGF Marketing Team has maximum ability to influence design for
both consistency across our digital experiences and creation of new page layouts as needed.
We are seeking the aid of an experienced website developer and technology implementation consulting firm which specializes
in partnering with local governments to enhance their online and digital capabilities.
Consultants responding to this RFP should explain their qualifications and prior experience in website project management,
propose solutions to all outlined project priorities and recommend an itemized project budget to include any third-party services,
including but not limited to:
• Content Management System (CMS)
• Hosting
2.0 SCOPE OF SERVICES
2.1 Project Vision: SGF’s vision is for our website and other digital experiences to be built on a single CMS platform and set
a standard for user-friendly interface and proactive communication with the public.
2.1.1
Lifespan: Our redesigned website should be designed to meet our needs for at least five (5) years. We hope
this will be the last time SGF has to transition our online content from one CMS to another, and that future
website redesigns will be able to occur without needing to migrate content again.
2.1.2 Passengers, businesses, visitors and others need to be able to:
2.1.2.1 Easily locate flight and public information, documents, and services.
2.1.2.2 Easily manage their alert preferences to receive email alerts for the news categories they wish to
subscribe to.
2.1.2.3 Quickly find the right answers and solutions for their questions and concerns.
2.1.3 Comprehensive Project Consulting, Implementation & Maintenance
2.1.3.1 The selected firm will be responsible for the full lifecycle of the website project, including strategic
planning, design, development, implementation, selection and configuration of a CMS,
recommendation and setup of hosting infrastructure, integration of third-party services, and
estimation of all ongoing costs.
2.1.3.2 Respondents are expected to propose a complete solution, inclusive of all technology licensing, SaaS
tools, and infrastructure components necessary to support the site post-launch. The total project
costs, including both initial and recurring annual expenses, must be proposed within a single, itemized
and consolidated budget.
Revised: 02/04/2026
Reviewed by Law: 03/06/2024
Page 5 of 72
This page summarizes the opportunity, including an overview and a preview of the attached documents.