Website Redesign

Agency:	State Government of North Carolina
State:	North Carolina
Type of Government:	State & Local
NAICS Category:	541511 - Custom Computer Programming Services
Posted Date:	Feb 5, 2025
Due Date:	Mar 26, 2025
Solicitation No:	99-MP24018
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Solicitation Number:	99-MP24018
Project Title:	Website Redesign
Description:	The purpose of this RFP is to solicit Offers for web strategy, design, development, and implementation services to create a comprehensive, user experience focused website that enhances navigation, accessibility, and stakeholder engagement for Guilford Technical Community College (GTCC). The selected vendor will be responsible for: • Designing and installing the new website, two additional modules, and development of two additional microsites: GTCC Foundation (https://www.gtcc.edu/community-engagement/giving-to-gtcc/index.php) and The Conference Center (https://conferencecentergtcc.com/). • Transitioning hosting from on-premises to cloud hosting with the CMS developer and implementing necessary maintenance tools. • Training key staff on ongoing use and updates. • Recommending resources for best practices in higher education web design, SEO, branding, analytics, integrations and functionality. Guilford Technical Community College serves prospective students, current students, parents, faculty and staff, and external stakeholders such as the board of trustees, donors, businesses, community members, governmental and education groups, the media, etc. The redesigned website must comply with the American Disabilities Act (ADA) standards (minimum Level AA) and adopt a mobile-first, responsive design approach to ensure accessibility across platforms. The website will continue to use Cascade CMS. Any licensing or copyright requirements must be clearly identified in the proposal, along with all costs associated with proprietary Content Management System (CMS) maintenance, if applicable. GTCC will retain all rights to the website content.
Opening Date:	3/26/2025 3:00 PM
Posted Date:	2/6/2025
Status:	Open
Department:	GUILFORD TECHNICAL COMMUNITY COLLEGE


Solicitation Number * 99-MP24018	Department GUILFORD TECHNICAL COMMUNITY COLLEGE	Status Reason Open
Opening Date 2025-03-26T15:00:00.0000000	Posted Date * 2025-02-05T19:09:36.0000000Z	Commodity Code Internet services
Mandatory Conference/Site Visit — —	Special Instructions —
Description The purpose of this RFP is to solicit Offers for web strategy, design, development, and implementation services to create a comprehensive, user experience focused website that enhances navigation, accessibility, and stakeholder engagement for Guilford Technical Community College (GTCC). The selected vendor will be responsible for: • Designing and installing the new website, two additional modules, and development of two additional microsites: GTCC Foundation (https://www.gtcc.edu/community-engagement/giving-to-gtcc/index.php) and The Conference Center (https://conferencecentergtcc.com/). • Transitioning hosting from on-premises to cloud hosting with the CMS developer and implementing necessary maintenance tools. • Training key staff on ongoing use and updates. • Recommending resources for best practices in higher education web design, SEO, branding, analytics, integrations and functionality. Guilford Technical Community College serves prospective students, current students, parents, faculty and staff, and external stakeholders such as the board of trustees, donors, businesses, community members, governmental and education groups, the media, etc. The redesigned website must comply with the American Disabilities Act (ADA) standards (minimum Level AA) and adopt a mobile-first, responsive design approach to ensure accessibility across platforms. The website will continue to use Cascade CMS. Any licensing or copyright requirements must be clearly identified in the proposal, along with all costs associated with proprietary Content Management System (CMS) maintenance, if applicable. GTCC will retain all rights to the website content.

Attachments 99-MP24018 - Website Redesign - Final.pdf (606.05 KB)

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STATE OF NORTH CAROLINA

Guilford Technical Community College

Refer ALL inquiries regarding this RFP to:

REQUEST FOR PROPOSAL NO.: 99-MP24018

Contract Name: Website Redesign

Bid Opening Date: Wednesday, March 26, 2025, at 3:00

PM ET

Issue Date: Wednesday, February 5, 2025

Michael Perry, Assistant Director of Purchasing &

Contract Administration

mdperry2@gtcc.edu

336-334-4822 x 50203

Commodity Code: 811121

Purchasing Agency: Guilford Technical Community

College

Requisition No.: PR12847770

OFFER

The Purchasing Agency solicits offers for Services and/or goods described in this solicitation. All offers and

responses received shall be treated as Offers to contract as defined in 9 NCAC 06A.0102(12).

EXECUTION

In compliance with this Request for Proposal (RFP), and subject to all the conditions herein, the undersigned

offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered

herein, within the time specified herein.

Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.

OFFEROR:

STREET ADDRESS:

P.O. BOX:

ZIP:

CITY, STATE & ZIP:

TELEPHONE NUMBER: TOLL FREE TEL. NO

NAME & TITLE OF PERSON SIGNING:

FAX NUMBER:

AUTHORIZED SIGNATURE:

DATE:

E-MAIL:

Offer valid for one hundred eighty (180) days from date of offer opening unless otherwise stated here: ____ days

ACCEPTANCE OF OFFER

If any or all parts of this offer are accepted, an authorized representative of Guilford Technical Community College

shall affix its signature hereto and any subsequent Request for Best and Final Offer, if issued. Acceptance shall

create a contract having an order of precedence as follows: Best and Final Offers, if any, Special terms and

conditions specific to this RFP, Specifications of the RFP, the Department of Information Technology Terms and

Conditions, and the agreed portion of the awarded Vendor’s Offer. A copy of this acceptance will be forwarded to

the awarded Vendor(s).

FOR PURCHASING AGENCY USE ONLY

Offer accepted and contract awarded this date

, as indicated on attached certification, by

(Authorized representative of Guilford Technical Community College).

Website Redesign – Guilford Technical Community College 99-MP24018

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May 10 2024

Table of Contents

1.0 ANTICIPATED Procurement Schedule ....................................................................................... 3

2.0 Purpose of RFP...........................................................................................................................3

2.1 Introduction ............................................................................................................................. 3

2.2 Agency Background................................................................................................................4

2.3 SUMMARY OF PROBLEM Statement....................................................................................4

2.4 Contract Term.........................................................................................................................4

2.5 Effective Date ......................................................................................................................... 4

2.6 Contract Type ......................................................................................................................... 5

3.0 RFP requirements and Specifications ......................................................................................... 5

3.1 General requirements and Specifications ............................................................................... 5

3.2 Security Specifications............................................................................................................6

3.3 Enterprise Specifications ........................................................................................................ 6

3.3.1 ARCHITECTURE DIAGRAMS ................................................................................................. 6

3.3.2 SOLUTION ROADMAP ............................................................................................................ 7

3.3.3 IDENTITY AND ACCESS MANAGEMENT .............................................................................. 7

3.3.4 INTEGRATION APPROACH .................................................................................................... 7

3.3.5 DISASTER RECOVERY AND BUSINESS CONTINUITY ........................................................ 7

3.3.6 DATA MIGRATION...................................................................................................................7

3.3.7 APPLICATION MANAGEMENT ............................................................................................... 7

3.3.8 ACCESSIBILITY.......................................................................................................................8

3.4 HIGHER EDUCATION COMMUNITY VENDOR ASSESSTMENT TOOLKIT ........................ 8

3.5 Business and Technical Requirements...................................................................................8

3.6 Business and Technical Specifications.................................................................................10

4.0 Cost of Vendor’s Offer...............................................................................................................11

4.1 Offer Costs ........................................................................................................................... 11

4.2 Payment Schedule................................................................................................................11

5.0 Evaluation ................................................................................................................................. 12

5.1 Source Selection................................................................................................................... 12

5.2 Evaluation Criteria ................................................................................................................ 12

5.3 Best and Final Offers (BAFO) ............................................................................................... 13

5.4 POSSESSION AND REVIEW .............................................................................................. 13

6.0 Vendor Information and Instructions ......................................................................................... 13

6.1 General Conditions of Offer .................................................................................................. 13

6.2 General Instructions for Vendor ............................................................................................ 15

6.3 Instructions for Offer Submission..........................................................................................17

7.0 Other Requirements and Special Terms ................................................................................... 19

7.1 Vendor Utilization Of Workers Outside of U.S. ..................................................................... 19

7.2 Financial Statements ............................................................................................................ 19

7.3 Financial Resources Assessment, Quality Assurance, Performance and Reliability -

RESERVED..................................................................................................................................... 19

7.4 Vendor’s License or Support Agreements ............................................................................ 19

Website Redesign – Guilford Technical Community College 99-MP24018

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7.5 Resellers - RESERVED ........................................................................................................ 20

7.6 DISCLOSURE OF LITIGATION............................................................................................ 20

7.7 CRIMINAL CONVICTION ..................................................................................................... 20

7.8 Security and Background Checks.........................................................................................21

7.9 Assurances ........................................................................................................................... 21

7.10 Confidentiality of offers ............................................................................................................ 21

7.11 Project Management ............................................................................................................... 21

7.12 Meetings..................................................................................................................................22

7.13 Recycling and Source Reduction - RESERVED......................................................................22

7.14 Special Terms and Conditions - RESERVED .......................................................................... 22

7.15 AGENCY Terms and Conditions – RESERVED......................................................................22

Attachment A: Definitions....................................................................................................................23

Attachment B: Department of Information Technology Terms and Conditions.................................... 25

Attachment C: Description of Offeror .................................................................................................. 42

Attachment D: Cost Form ................................................................................................................... 44

Attachment E: Vendor Certification Form............................................................................................46

Attachment F: Location of Workers Utilized by Vendor ....................................................................... 47

Attachment G: References..................................................................................................................48

Attachment H: Financial Review Form ................................................................................................ 49

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1.0 ANTICIPATED PROCUREMENT SCHEDULE

The Agency Procurement Agent will make every effort to adhere to the following schedule:

Action

RFP Issued

Written Questions Deadline

Agency’s Response to Written Questions/

RFP Addendum Issued

Offer Opening Deadline

Offer Evaluation

Selection of Finalists

Oral Presentations and/or Product Demonstrations by

Finalists

Negotiations with Finalists

Best and Final Offers Deadline from Finalists

Contract Award

Protest Deadline

Responsibility

Agency

Potential Vendors

Agency

Vendor(s)

Agency

Selected Vendors

Agency designees and

selected Vendor(s)

Selected Vendors

Agency

Responding Vendors

Date

2/5/2025

2/19/2025

On or before

3/5/2025

3/26/2025

3/31/2025

TBD

15 days after

award

2.0 PURPOSE OF RFP

2.1 INTRODUCTION

The purpose of this RFP is to solicit Offers for web strategy, design, development, and implementation

services to create a comprehensive, user experience focused website that enhances navigation,

accessibility, and stakeholder engagement for Guilford Technical Community College (GTCC). The selected

vendor will be responsible for:

• Designing and installing the new website, two additional modules, and development of two

additional microsites: GTCC Foundation (https://www.gtcc.edu/community-engagement/giving-to-

gtcc/index.php) and The Conference Center (https://conferencecentergtcc.com/).

• Transitioning hosting from on-premises to cloud hosting with the CMS developer and implementing

necessary maintenance tools.

• Training key staff on ongoing use and updates.

• Recommending resources for best practices in higher education web design, SEO, branding,

analytics, integrations and functionality.

Guilford Technical Community College serves prospective students, current students, parents, faculty and

staff, and external stakeholders such as the board of trustees, donors, businesses, community members,

governmental and education groups, the media, etc.

The redesigned website must comply with the American Disabilities Act (ADA) standards (minimum Level

AA) and adopt a mobile-first, responsive design approach to ensure accessibility across platforms. The

website will continue to use Cascade CMS. Any licensing or copyright requirements must be clearly identified

in the proposal, along with all costs associated with proprietary Content Management System (CMS)

maintenance, if applicable. GTCC will retain all rights to the website content.

Page 3 of 51

Website Redesign – Guilford Technical Community College 99-MP24018

May 10 2024

The Vendor will work directly with the Website Redesign team and the Marketing team. The Vendor also may

be required to meet with senior leadership of GTCC and additional internal constituencies as requested by

GTCC.

2.2 AGENCY BACKGROUND

Guilford Technical Community College (GTCC), established in 1958 in North Carolina, serves over 30,000

students annually through diverse academic and workforce training programs. With multiple campuses and

flexible learning options, GTCC provides accessible, high-quality education and fostering partnerships that

support student success and regional economic growth.

2.3 SUMMARY OF PROBLEM STATEMENT

Guilford Technical Community College (GTCC) requires a new website to address several challenges with

its current site, including:

• Poor navigation that limits usability for multiple constituencies.

• Design that fails to meet modern accessibility and branding standards.

• Maintenance challenges that hinder flexibility and scalability for future updates.

These issues have restricted effective communication with stakeholders and reduced access to resources

for students, faculty, staff, and the community. The objective of this project is to develop a modern, user-

friendly website that:

• Enhances navigation and overall functionality.

• Improves user experience and accessibility for all stakeholders.

• Supports seamless integration with third-party systems.

• Provides a scalable platform for future enhancements.

• Facilitates ongoing updates through training and maintenance tools.

This project is vital to supporting the college’s mission of fostering engagement and improving

communication with its diverse audiences.

2.4 CONTRACT TERM

A contract awarded pursuant to this RFP shall have an effective date as provided in the Notice of Award.

The term shall be one (1) year and will expire upon the anniversary date of the effective date unless otherwise

stated in the Notice of Award, or unless terminated earlier.

The State retains the option to extend the Agreement for four (4) additional one (1) year periods for the

recurring costs as listed in Attachment D: Cost Form, under the same terms and conditions, at its sole

discretion.

2.5 EFFECTIVE DATE

This solicitation, including any Exhibits, or any resulting contract or amendment shall not become effective

nor bind the State until the appropriate State purchasing authority/official or Agency official has signed the

document(s), contract or amendment; the effective award date has been completed on the document(s), by

the State purchasing official, and that date has arrived or passed. The State shall not be responsible for

reimbursing the Vendor for goods provided nor Services rendered prior to the appropriate signatures and the

arrival of the effective date of the Agreement. No contract shall be binding on the State until an encumbrance

of funds has been made for payment of the sums due under the Agreement.

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This page summarizes the opportunity, including an overview and a preview of the attached documents.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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