Web.mil Support Services

The Contractor shall provide a fully functioning best in class Web Enterprise Business operations center and other support requirements as deemed necessary by DMA and other government entities. The scope of this contract is to provide professional, technical, and business services to support all information systems supporting the DMA WEB.mil component and DMA customers. This includes all professional labor services and commodity required to execute this objective, including Cloud, software-as-a-service, Global Content Delivery Network (GCDN) labor and commodity, software subscriptions, collaborative communication platform, Learning Management System (LMS) and training, migration operations, infrastructure operations, provide security, threat log reporting, code scanning, metrics reporting, accessibility reporting, software development and maintenance, customer relations management, program management, project management, security, analysis, continual vulnerability assessments, support to service desk operations, 24/7 technical support, Risk Management Framework compliance and other legal and regulatory compliance as well as transition. Furthermore, this effort will support the reasonable growth of the GCDN.

The WEB.mil component provides hosting capability and related support (e.g., network administrators, developers, software licenses, tools, media subscriptions) to all US Department of Defense (DoD) public-facing, non-authenticated website customers and DMA customers. WEB.mil is preparing for the transition from the legacy American Forces Public Information Management System (AFPIMS) website hosting content management system (CMS) to WEB NextGen (CMS). The DoD Deputy Secretary of Defense has directed that AFPIMS be sunset by September 30, 2027 with all existing websites migrated and fully functional on WEB NextGen by then. A list of websites currently hosted by WEB.mil is located at https://www.web.dma.mil.

The Contractor shall provide labor and commodity, including product and documentation deliverables, that comply with Federal laws, regulations, and policies identified by the Task Manager and COR (e.g., DoD regulations, DoD Security Technical Implementation Guides (STIGs), TASKORD’s, Federal Risk and Authorization Management Program, Cybersecurity, and DMA and DISA policy requirements).