Virtual Onboarding Software

Agency: Iowa State University
State: Iowa
Type of Government: State & Local
NAICS Category:
  • 511210 - Software Publishers
Posted Date: Feb 23, 2024
Due Date: Mar 22, 2024
Solicitation No: RFQ-1000948
Bid Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
Bid Information
Type Request for Quote (Public)
Status Issued
Number RFQ-1000948 (Virtual Onboarding Software)
Issue Date & Time 2/23/2024 12:00:01 PM (CT)
Close Date & Time 3/22/2024 12:00:00 PM (CT)
Notes
Iowa State University of Science and Technology (ISU) is soliciting information from qualified contractors to provide the goods and/or services described herein.

Contractors should read all materials carefully and note the due date.
Contractors must submit all questions in the "Questions" tab related to this bid opportunity.
Bid responses will ONLY be accepted online via ISUBid. Please allow adequate time to review and submit your response prior to the deadline.
You must register in ISUBid to download all related requirements and documents.

Contact Information
Name Jason Utz
Address 1340 Administrative Services Building
2221 Wanda Daley Drive
Ames, IA 50011-1004 USA
Phone (515) 294-5641
Fax
Email utz@iastate.edu

Attachment Preview

RFQ-1000948
Virtual Onboarding Software
Issue Date: 2/23/2024
Questions Deadline: 3/8/2024 12:00 PM (CT)
Response Deadline: 3/22/2024 12:00 PM (CT)
Contact Information
Contact: Jason Utz
Address: Procurement Services
1340 Administrative Services Building
2221 Wanda Daley Drive
Ames, IA 50011-1004
Phone: (515) 294-5641
Email: utz@iastate.edu
Page 1 of 16 pages
Deadline: 3/22/2024 12:00 PM (CT)
RFQ-1000948
Event Information
Number:
RFQ-1000948
Title:
Virtual Onboarding Software
Type:
Request for Quote (Public)
Issue Date:
2/23/2024
Question Deadline: 3/8/2024 12:00 PM (CT)
Response Deadline: 3/22/2024 12:00 PM (CT)
Notes:
Iowa State University of Science and Technology (ISU) is soliciting information from
qualified contractors to provide the goods and/or services described herein.
Contractors should read all materials carefully and note the due date.
Contractors must submit all questions in the "Questions" tab related to this bid
opportunity.
Bid responses will ONLY be accepted online via ISUBid. Please allow adequate
time to review and submit your response prior to the deadline.
You must register in ISUBid to download all related requirements and documents.
Bid Attachments
ISU Instructions.pdf
Download
Review the instructions for important information. REVISED APRIL 2022
ISU General Terms & Conditions.pdf
Download
Review the general terms and conditions carefully and any exceptions should be listed in the "Attributes" section.
REVISED APRIL 2022
hecvat304.xlsx
Download
Higher Education Community Vendor Assessment Toolkit (HECVAT) Download, complete and attach under the
"Response Attachments" tab with your proposal.
hecvatlite304.xlsx
Download
Higher Education Community Vendor Assessment Toolkit (HECVAT) Lite Version Download, complete and attach under
the "Response Attachments" tab with your proposal.
Insurance Language - Professional Services & Software Dev (Off Campus) 09-
2021.pdf
Download
Insurance Requirements - Professional Services & Software Dev (Off Campus) 09-2021
Requested Attachments
Detailed Quote
(Attachment required)
Provide a line item detailed quote, including total cost of ownership to ISU for a three year term (broken down
annually). Be sure to clarify one-time and ongoing costs as well as any annual % increase caps after initial term.
Training and Support
(Attachment required)
Provide training and support information including any related Service Level Agreements (SLAs) information.
Implementation Plan
(Attachment required)
Provide an example implementation plan for this project or from a past project.
Page 2 of 16 pages
Deadline: 3/22/2024 12:00 PM (CT)
RFQ-1000948
Terms and Conditions - Word Format
(Attachment required)
Attach any related terms and conditions that would apply to this purchase in editable word format including an EULA,
terms of service, implementations statements of work, etc. If there are links to other terms within the document, those
terms must be attached as well. It is preferred to use ISU General Terms and Conditions for anything that is not
specifically related to the product or services.
Technical Documentation
(Attachment required)
Provide any diagrams, screen shots or other related technical documentation to help the team understand how your
solution works.
HECVAT OR SOC I Report OR SOC 2 Type II Report
(Attachment required)
If you do not already have one completed, please download and complete from the "Attachments" tab.
Bid Attributes
1 Overview
Iowa State University of Science and Technology is seeking proposals for a virtual onboarding software for the
university's online orientation, which serves roughly 1,500+ students annually. This solution needs to be a web-
based and accessible from any device with internet access.
Read and understood
(Required: Check if applicable)
2 Implementation Timeline
Ideally, the ISU team would like to see implementation orientation solution completed by December of 2024 to be
ready for summer and fall 2025 enrollment. The ISU team would be unavailable to assist with implementation from
May 20th to June 13th and from August 12th to August 23rd. Briefly describe your implementation and training
provided including approximate timelines for completion. If additional space is needed, attach under "Response
Attachments" tab.
(Required: Maximum 1000 characters allowed)
3 Supplier Presentations
Representatives from your company will be available for a virtual presentation if requested the week of April 8th?
Yes, we will be available.
(Required: Check only one)
No, we will not be available.
Page 3 of 16 pages
Deadline: 3/22/2024 12:00 PM (CT)
RFQ-1000948
4 Evaluation Criteria
The evaluation of this RFP/RFQ may be based upon, but not limited to:
Ability to Meet Required Specifications
Exceptions Taken to RFP Terms and Conditions
Quality of references from Similar Institution Types
Ability to Meet Preferred Specifications
Ease of Use / Visual Appeal
Timeliness of Support
Data Analytics Offered
Total cost for Iowa State University
Read and understood
(Required: Check if applicable)
5 REQUIRED SPECIFICATIONS
6 TIMELINE AND PROCESS
7 Solution is capable of handling up to 1500+ concurrent users?
Yes No
(Required: Check only one)
8 Solution is capable of providing unique Spring-entry term and Summer/Fall entry term content?
Spring entry term is considered October through January
Summer/Fall entry term is considered April through August
Yes No
(Required: Check only one)
9 Solution is billed based on the number of cycles (2) rather than the number of individual orientation
completions?
Yes No
(Required: Check only one)
1 REQUIRED TIMELINE AND PROCESS SPECIFICATION COMMETS
0 If you cannot meet one of the above requirements, briefly explain if needed. Be specific to which requirements you
are referring to.
(Optional: Maximum 4000 characters allowed)
1 SYSTEM
1
Page 4 of 16 pages
Deadline: 3/22/2024 12:00 PM (CT)
RFQ-1000948
1 Solution allows users to see specific content based on an application type?
2 Application types include:
First-Year Students
Transfer Students
International Student Populations
6 colleges with individual departments and majors
Yes No
(Required: Check only one)
1 Modules can be cloned for different groups of students within a cycle?
3
Yes No
(Required: Check only one)
1 Solution able to utilize the following reports?
4
Search by a student's name
export reports to Excel or other program
view when a student has started and/or completed a module
Yes No
(Required: Check only one)
1 Solution is capable of providing a customized email to users, including a completion emails and
5 reminder to complete emails?
Yes No
(Required: Check only one)
1 Solution allows administrators to track user progress in activities via API bridge in real time?
6
Yes No
(Required: Check only one)
1 Solution uses single sign on security features?
7
Yes No
(Required: Check only one)
1 Solution is capable of adding 'forks' in module navigation for users to pick from based on their needs?
8
Yes No
(Required: Check only one)
1 Solution is able to present multiple quizzes throughout a module to ensure users are learning
9 material?
Yes No
(Required: Check only one)
2 Solution provides guest log-in capabilities for campus partners?
0
Yes No
(Required: Check only one)
Page 5 of 16 pages
Deadline: 3/22/2024 12:00 PM (CT)
RFQ-1000948

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