Veterans Experience Office (VEO) Contact Center Amendment 0004
| Agency: | |
|---|---|
| State: | District of Columbia |
| Type of Government: | Federal |
| FSC Category: |
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| NAICS Category: |
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| Set Aside: | Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) |
| Posted Date: | Sep 15, 2025 |
| Due Date: | Sep 15, 2025 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Description
APEX Accelerators are an official government contracting resource for small businesses. Find your local APEX Accelerator (opens in new window) for free government expertise related to contract opportunities.
APEX Accelerators are funded in part through a cooperative agreement with the Department of Defense.
The APEX Accelerators program was formerly known as the Procurement Technical Assistance Program (opens in new window) (PTAP).
- Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
- Updated Published Date: Sep 12, 2025 04:46 pm EDT
- Original Published Date: Aug 27, 2025 04:30 pm EDT
- Updated Date Offers Due: Sep 15, 2025 12:00 pm EDT
- Original Date Offers Due: Sep 11, 2025 10:00 am EDT
- Inactive Policy: 15 days after date offers due
- Updated Inactive Date: Sep 30, 2025
- Original Inactive Date: Sep 26, 2025
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Initiative:
- None
- Original Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
- Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
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NAICS Code:
- 561422 - Telemarketing Bureaus and Other Contact Centers
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Place of Performance:
Washington , DCUSA
This is AMENDMENT 0004 to provide corrections to the Section B.3 Price/Cost Schedule to correct inconsistencies with CLINs 1001, 2001, 3001, and 4001.
This is AMENDMENT 0003 to provide Government responses to questions submitted prior to the deadline that were inadvertently excluded and remove FAR 52.222-55 Minimum Wages for Contract Workers Under Executive Order 14026 (JAN 2022).
This is AMENDMENT 0002 to provide Government responses to Contractor questions, update Attachment B - Past Performance References 3), make changes to the PWS, Clauses, and Evaluation Instructions, and to extend the proposal submission due date to September 15, 2025, by 12:00pm EDT.
This is AMENDMENT 0001 to remove conflicting information in Section E.1 Instructios to Offerors. Please see the attachment for more information.
This Request for Proposal issued under FAR Parts 12 and 15, seeks Contact Center Staffing Support for the Veterans Experience Office. Please see the attached documents for additional information.
- 5202 PRESIDENTS COURT SUITE 103
- FREDERICK , MD 21703
- USA
- Michael Stevens
- michael.stevens5@va.gov
- Phone Number 2028767185
- Caitlin Ruc
- Caitlin.Ruc@va.gov
- Phone Number 202-281-0997
- Sep 12, 2025 04:46 pm EDTCombined Synopsis/Solicitation (Updated)
- Sep 11, 2025 11:55 pm EDT Presolicitation (Updated)
- Sep 05, 2025 03:35 pm EDT Combined Synopsis/Solicitation (Updated)
- Sep 04, 2025 05:09 pm EDT Combined Synopsis/Solicitation (Updated)
- Aug 28, 2025 04:40 pm EDT Combined Synopsis/Solicitation (Updated)
- Aug 27, 2025 04:30 pm EDT Combined Synopsis/Solicitation (Original)
See Also
RFA #FY26-103425-08-31-2026-004 AI for Improving English Proficiency MOOC RFA No.: 103425-08-31-2026-004_RFA_02 Issue date:
FHI 360
Due by 10/23/2026
Follow PMS 470 Professional Support Services - RFP Active Contract Opportunity Notice ID
DEPT OF DEFENSE
Due by 10/01/2026
Follow ICITAP/OPDAT Worldwide Support Services Active Contract Opportunity Notice ID 15JPSS26R00000038 Related Notice
JUSTICE, DEPARTMENT OF
Due by 10/14/2026
Follow MANTECH NO COST CONFERENCE Active Contract Opportunity Notice ID HQ003426QE242 Related Notice
DEPT OF DEFENSE
Due by 10/09/2026