1-800-VERMONT CALL CENTER & GENERAL TOURISM INQUIRIES

Agency: State Government of Vermont
State: Vermont
Type of Government: State & Local
Posted Date: Feb 27, 2026
Due Date: Apr 3, 2026
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Description

1-800-VERMONT CALL CENTER & GENERAL TOURISM INQUIRIES Request Date: 2/26/2026 10:13:45 AM
Open Date:
Closing Date: 4/3/2026 1:00 PM
Intent To Bid Deadline:
Est. Dollar Value: $0.00
RFQ Number:

Agency of Commerce and Community Development

1 National Life Drive
Deane Davis Bldg., 6th Floor
Montpelier ,
VT 05620-0501

Bid Type:
Request for Proposal

Locations:
State-Wide
Keywords:
Call Center Operations

Bid Description:
Through this Request for Proposal (RFP) the Agency of Commerce & Community Development, Department of Tourism & Marketing (hereinafter the “State”) is seeking customer service representative(s) to answer questions via email and phone from potential travelers to Vermont.

The Vermont Department of Tourism and Marketing (VDTM) operates 1-800-VERMONT, which is a phone line open to the traveling public to get their Vermont tourism questions answered. 1-800-VERMONT is operational Monday – Friday (excluding State holidays) between the hours of 8:30am – 4:30pm EST.

The vendor will also answer general tourism inquiries that come in through our website, www.vermontvacation.com.
Special Instructions:
Questions Due: March 16, 2026 by 1:00 PM EST
Contact Information:
Michele Snyder
Phone: (802) 461-5224
Fax:
Email: Michele.Snyder@vermont.gov
For additional information: accd.vermont.gov/about-us/bidding-opportunities
Bid Attachments:
Site Visit: Date:

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* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.