1-800-VERMONT CALL CENTER & GENERAL TOURISM INQUIRIES

Agency: State Government of Vermont
State: Vermont
Type of Government: State & Local
Posted Date: Feb 27, 2026
Due Date: Apr 3, 2026
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1-800-VERMONT CALL CENTER & GENERAL TOURISM INQUIRIES Request Date: 2/26/2026 10:13:45 AM
Open Date:
Closing Date: 4/3/2026 1:00 PM
Intent To Bid Deadline:
Est. Dollar Value: $0.00
RFQ Number:

Agency of Commerce and Community Development

1 National Life Drive
Deane Davis Bldg., 6th Floor
Montpelier ,
VT 05620-0501

Bid Type:
Request for Proposal

Locations:
State-Wide
Keywords:
Call Center Operations

Bid Description:
Through this Request for Proposal (RFP) the Agency of Commerce & Community Development, Department of Tourism & Marketing (hereinafter the “State”) is seeking customer service representative(s) to answer questions via email and phone from potential travelers to Vermont.

The Vermont Department of Tourism and Marketing (VDTM) operates 1-800-VERMONT, which is a phone line open to the traveling public to get their Vermont tourism questions answered. 1-800-VERMONT is operational Monday – Friday (excluding State holidays) between the hours of 8:30am – 4:30pm EST.

The vendor will also answer general tourism inquiries that come in through our website, www.vermontvacation.com.
Special Instructions:
Questions Due: March 16, 2026 by 1:00 PM EST
Contact Information:
Michele Snyder
Phone: (802) 461-5224
Fax:
Email: Michele.Snyder@vermont.gov
For additional information: accd.vermont.gov/about-us/bidding-opportunities
Bid Attachments:
Site Visit: Date:

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