Utility Billing and Customer Information System

Project Description: Scope of Work: Broward County Water and Wastewater Services (WWS) is seeking a qualified firm to provide the provision of a Utility Billing and Customer Information System. The Scope includes the ability for WWS to bill for utility (sewer), special assessments (stormwater, solid waste), septage disposal, bulk water, temporary water (construction), and billable damages.
Solicitation Provisions/Requirements: (Vendor is cautioned that this is a summary only and the full solicitation must be reviewed).
- Broward County Technology Products Agreement
- Broward County Service Level Agreement
- Enterprise Technology Services Security Requirements Exhibit - High Risk Solicitation
- Functionality Checklist
Office of Economic and Small Business Development Requirements: Not applicable to this solicitation.
Questions and Answers: The County provides a specified time for Vendors to ask questions and seek clarification regarding the solicitation requirements. All questions or clarification inquiries must be submitted through BPRO by the Questions due date. The County will respond to questions in BPRO (Messages section).
Submittals: Vendor MUST submit its solicitation response electronically through BPRO and receive a Submission Receipt. It is solely the Vendor’s responsibility to ensure its response is submitted and received through BPRO by the closing date and time. The County will not consider solicitation responses received by other means. Vendors are encouraged to submit in advance of the closing date and time. Refer to the Purchasing Division website or contact support@gobonfire.com for submittal instructions. In the event that the Vendor is having difficulty submitting a document, immediately notify the Purchasing Agent and then contact support@gobonfire.com for technical assistance.