USCIS Contact Center Tier 1 Support Services
| Agency: | HOMELAND SECURITY, DEPARTMENT OF |
|---|---|
| State: | Vermont |
| Type of Government: | Federal |
| FSC Category: |
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| NAICS Category: |
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| Posted Date: | Mar 25, 2025 |
| Due Date: | Apr 7, 2025 |
| Solicitation No: | 70SBUR25I00000003 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Description
APEX Accelerators are an official government contracting resource for small businesses. Find your local APEX Accelerator (opens in new window) for free government expertise related to contract opportunities.
APEX Accelerators are funded in part through a cooperative agreement with the Department of Defense.
The APEX Accelerators program was formerly known as the Procurement Technical Assistance Program (opens in new window) (PTAP).
- Contract Opportunity Type: Sources Sought (Updated)
- Updated Published Date: Mar 25, 2025 03:38 pm EDT
- Original Published Date: Mar 06, 2025 03:11 pm EST
- Updated Response Date: Apr 07, 2025 08:00 am EDT
- Original Response Date: Apr 07, 2025 08:00 am EDT
- Inactive Policy: 15 days after response date
- Updated Inactive Date: Apr 22, 2025
- Original Inactive Date: Apr 22, 2025
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Initiative:
- None
- Original Set Aside:
- Product Service Code: R426 - SUPPORT- PROFESSIONAL: COMMUNICATIONS
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NAICS Code:
- 561422 - Telemarketing Bureaus and Other Contact Centers
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Place of Performance:
Williston , VTUSA
03/25/2025-Posted questions received from industry along with Govt answers.
United States Citizenship and Immigration Services (USCIS) is issuing this Sources Sought – Request for Information (SS-RFI) notice to provide interested vendors with a draft Performance Work Statement (PWS) for Tier 1 level support for the USCIS Contact Center, which assists the public with information on immigration related services and benefits. The purpose of this RFI is to afford early engagement opportunity, obtain vendor feedback on the acquisition strategy and approach, and to identify capable vendors. This notice is issued solely for the purpose of conducting market research in accordance with Federal Acquisition Regulation (FAR) Part 10 and does not constitute an Invitation for Bids, Request for Proposal, or Request for Quotations.
- 124 Leroy Road
- Williston , VT 05495
- USA
- Mary Shinney
- mary.a.shinney@uscis.dhs.gov
- Krystal Creaser
- krystal.u.creaser@uscis.dhs.gov
- Mar 25, 2025 03:38 pm EDTSources Sought (Updated)
- Mar 06, 2025 03:11 pm EST Sources Sought (Original)
Related Document
| Mar 6, 2025 | [Sources Sought (Original)] USCIS Contact Center Tier 1 Support Services |
See Also
Security and Event Services Request Date: 9/25/2026 2:25:40 PM Open Date: 9/25/2026 Closing
State Government of Vermont
Due by 3/09/2027
45 CFR 155 Programmatic and Financial Audits Request Date: 9/22/2026 10:17:32 AM Open
State Government of Vermont
Due by 10/09/2026
Secondary Due Process Review Hearing Officer Request Date: 9/11/2026 9:30:00 AM Open Date:
State Government of Vermont
Due by 10/16/2026
NASPO Emerging Technologies Consulting and Services Request Date: 8/18/2026 3:25:52 PM Open Date:
State Government of Vermont
Due by 10/15/2026