Unified Communications as a Service (UCaaS) Needs Assessment

Agency: The Maryland National Capital Park and Planning Commissions
State: Maryland
Type of Government: State & Local
NAICS Category:
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
  • 541990 - All Other Professional, Scientific, and Technical Services
Posted Date: Apr 9, 2025
Due Date: May 8, 2025
Solicitation No: 45-128
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Description


Project ID: 45-128

Title: Unified Communications as a Service (UCaaS) Needs Assessment

Addenda: 0

Release Date: 4/8/2025

Due Date: 5/8/2025

Post Information
Posted At:Tue, Apr 8, 2025 2:00 PMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No
Overview
Summary

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is soliciting qualified consultants for RFP 45-128, Unified Communications as a Service (UCaaS) Needs Assessment, to conduct a comprehensive needs assessment for UCaaS and to develop detailed requirements for the implementation of a UCaaS solution, to be received no later than May 8, 2025, by 2:00 PM EST.

Background

Please refer to the RFP Scope of Services.

Timeline
Solicitation Release Date:
April 8, 2025
Pre-Proposal Meeting (Non-Mandatory):
April 17, 2025, 10:00am
A pre-proposal meeting is scheduled for April 17, 2025, at 10:00 AM EST, and will be held via Microsoft Teams. To receive the meeting link, offerors must email April.Dickens@mncppc.org at least three (3) days prior to the meeting. Requests submitted on the day of the meeting may not be accommodated. Please note, this meeting will not be recorded.
Vendors are strictly prohibited from utilizing any form of Artificial Intelligence (AI) Bots, automated tools, or virtual assistants during Pre-Proposal/Bid Conferences. All communications and participation in such conferences must be conducted by human representatives of the vendor organization. Vendors who utilize any form of (AI) Bots, automated tools, or virtual assistants during the conference will be removed from the meeting. Reasonable modifications and accommodations will be provided by the Commission upon request with reasonable advance notice.
Deadline for Technical Questions:
April 23, 2025, 2:00pm
Proposal Due Date:
May 8, 2025, 2:00pm
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