Tutoring Connection Platform

Agency: Iowa State University
State: Iowa
Type of Government: State & Local
Posted Date: Jan 22, 2024
Due Date: Feb 16, 2024
Solicitation No: RFQ-1000929
Bid Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
Bid Information
Type Request for Proposal (Public)
Status Issued
Number RFQ-1000929 (Tutoring Connection Platform)
Issue Date & Time 1/21/2024 12:00:03 PM (CT)
Close Date & Time 2/16/2024 12:00:00 PM (CT)
Notes Iowa State University of Science and Technology (ISU) is soliciting information from qualified contractors to provide the goods and/or services described herein.

Contractors should read all materials carefully and note the due date.
Contractors must submit all questions in the "Questions" tab related to this bid opportunity.
Bid responses will ONLY be accepted online via ISUBid. Please allow adequate time to review and submit your response prior to the deadline.
Contact Information
Name Jason Utz
Address 1340 Administrative Services Building
2221 Wanda Daley Drive
Ames, IA 50011-1004 USA
Phone (515) 294-5641
Fax
Email utz@iastate.edu

Attachment Preview

RFQ-1000929
Tutoring Connection Platform
Issue Date: 1/21/2024
Questions Deadline: 2/2/2024 12:00 PM (CT)
Response Deadline: 2/16/2024 12:00 PM (CT)
Contact Information
Contact: Jason Utz
Address: Procurement Services
1340 Administrative Services Building
2221 Wanda Daley Drive
Ames, IA 50011-1004
Phone: (515) 294-5641
Email: utz@iastate.edu
Page 1 of 10 pages
Deadline: 2/16/2024 12:00 PM (CT)
RFQ-1000929
Event Information
Number:
RFQ-1000929
Title:
Tutoring Connection Platform
Type:
Request for Proposal (Public)
Issue Date:
1/21/2024
Question Deadline: 2/2/2024 12:00 PM (CT)
Response Deadline: 2/16/2024 12:00 PM (CT)
Notes:
Iowa State University of Science and Technology (ISU) is soliciting information from
qualified contractors to provide the goods and/or services described herein.
Contractors should read all materials carefully and note the due date.
Contractors must submit all questions in the "Questions" tab related to this bid
opportunity.
Bid responses will ONLY be accepted online via ISUBid. Please allow adequate
time to review and submit your response prior to the deadline.
Bid Attachments
ISU Instructions.pdf
Download
Review the instructions for important information. REVISED APRIL 2022
ISU General Terms & Conditions.pdf
Download
Review the general terms and conditions carefully and any exceptions should be listed in the "Attributes" section.
REVISED APRIL 2022
HigherEdCloudVendorAssessmentTool.xlsx
Download
Download, complete and attach under the "Response Attachments" tab with your proposal.
Insurance Language - Professional Services & Software Dev (On Campus) 09-
2021.pdf
Download
Insurance Requirements - Professional Services & Software Dev (On Campus) 09-2021.pdf
Requested Attachments
Security Documentation
(Attachment required)
HECVAT OR SOC I Report OR SOC 2 Type II Report If you do not already have a HECVAT completed, please
download and complete from the "Attachments" tab. One of the mentioned documents (HECVAT or SOC Report) is
required for a security review.
Voluntary Product Accessibility Template (VPAT)
(Attachment required)
Provide a VPAT to evaluate digital accessibility.
Detailed Quote
(Attachment required)
Provide a line item details quote, including total cost of ownership to ISU for a three year term
Training and Support
(Attachment required)
Provide training, support and any related Service Level Agreements (SLAs) information
Page 2 of 10 pages
Deadline: 2/16/2024 12:00 PM (CT)
RFQ-1000929
Reporting
(Attachment required)
Prove example reports including the types of information requested in the specifications. Also, provide any other
commonly run reports and dashboards.
Bid Attributes
1 Overview and Background
The Academic Success Center at Iowa State University is seeking a platform to facilitate a peer to peer tutoring
program. We are seeking a platform that can offer in-person and online tutoring at no cost to the students enrolled
in selected high demand courses as determined by Iowa State based on data and analytics provided by the
university and the platform.
Read and understood
(Optional: Check if applicable)
2 Evaluation Criteria
The evaluation of this RFP/RFQ may be based upon, but not limited to:
Ability to Meet Required Specifications
Data Analytics Offered
Availability of Support
Quality of References and/or Past Experience
Exceptions Taken to RFP Terms and Conditions
Ease of Use / Visual Appeal
Total Cost for Iowa State University
Ability to Meet Preferred Specifications
Read and understood
(Required: Check if applicable)
3 Implementation Timeline Details
Please briefly explain how long you would expect implementation to take and what the commitment from ISU
resources would be needed. A system is needed installed and ready for use by August 5, 2024.
(Required: Maximum 1000 characters allowed)
4 REQUIRED SPECIFICATIONS
5 Solution provides CRLA certified training and has the ability to provide ongoing development
opportunities for the enhancement of tutoring skills?
Yes No
(Required: Check only one)
6 Solution offers support in recruiting and marketing materials?
Yes No
(Required: Check only one)
7 Solution includes single sign on (SSO) functionality?
Yes No
(Required: Check only one)
Page 3 of 10 pages
Deadline: 2/16/2024 12:00 PM (CT)
RFQ-1000929
8 Solution is accessible via the web and mobile devices utilizing Iowa State's student body?
Yes No
(Required: Check only one)
9 Solution facilitates both online and in person tutoring?
Yes No
(Required: Check only one)
1 Solution includes course specific tutoring that can be regulated by Iowa State ASC?
0
Yes No
(Required: Check only one)
1 REQUIREMENTS COMMENTS
1 If you cannot meet any of the above requirements but would like to briefly explain further please do so here.
(Optional: Maximum 4000 characters allowed)
1 PREFERRED SPECIFICATIONS
2
1 Solution provides access to professional tutors should demand not be met by Iowa State student
3 tutors?
Yes No
(Required: Check only one)
1 Solution includes the willingness to create, expand, and /or tutor a peer mentoring program?
4
Yes No
(Required: Check only one)
1 PREFERRED SPECIFICATIONS COMMENTS
5 If you cannot meet any of the above requirements but would like to briefly explain further please do so here.
1 Provide a short description of your customer support offerings. A more detailed explanation may be
6 added as an attachment with your bid response.
(Required: Maximum 1000 characters allowed)
1 Provide a short description of your data analytics capabilities. A more detailed explanation may be
7 added as an attachment with your bid response.
(Required: Maximum 1000 characters allowed)
Page 4 of 10 pages
Deadline: 2/16/2024 12:00 PM (CT)
RFQ-1000929
1 Please provide some screenshots of your proposed solution as attachments along with your bid
8 response.
Read and Understood
(Required: Check if applicable)
1 Additional Features and Functionality
9 Provide any features or functionality your software provides that was not listed above that makes you stand out
from your competition.
(Optional: Maximum 4000 characters allowed)
2 Company Overview / Background
0 Please provide a brief company overview.
(Required: Maximum 4000 characters allowed)
2 Reference #1 Name and Company
1 References similar to the size and scope of ISU are preferred. You must provide actual references with your
response.
(Required: Maximum 1000 characters allowed)
2 Reference #1 Phone
2
(__ __ __) __ __ __ - __ __ __ __ ext:
(Required)
2 Reference #1 Email
3
(Required: Email address)
2 Reference #2 Name and Company
4 References similar to the size and scope of ISU are preferred. You must provide actual references with your
response.
(Required: Maximum 1000 characters allowed)
Page 5 of 10 pages
Deadline: 2/16/2024 12:00 PM (CT)
RFQ-1000929

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