Training, Competency, and Career Pathing Framework

Agency:	State Government of North Carolina
State:	North Carolina
Type of Government:	State & Local
NAICS Category:	541611 - Administrative Management and General Management Consulting Services 541612 - Human Resources Consulting Services 611430 - Professional and Management Development Training
Posted Date:	Feb 26, 2026
Due Date:	Mar 26, 2026
Solicitation No:	274-PUTD202601-JL
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Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Solicitation Number:	274-PUTD202601-JL
Project Title:	Training, Competency, and Career Pathing Framework
Description:	The City of Raleigh, Public Utilities Department (Raleigh Water), seeks a qualified Training & Development Consultant (or firm) to design, document, and implement a comprehensive, scalable training and development framework supporting approximately 700 positions across nine divisions.
Opening Date:	3/26/2026 2:00 PM
Posted Date:	2/26/2026
Status:	Open
Department:	CITY OF RALEIGH


Solicitation Number * 274-PUTD202601-JL	Department CITY OF RALEIGH	Status Reason Open
Opening Date 2026-03-26T14:00:00.0000000	Posted Date * 2026-02-26T13:36:13.0000000Z	Primary Commodity Code Educational support services
Mandatory Conference/Site Visit — —	Special Instructions Bid Agent: Jessica.livingston@raleighnc.gov	Solicitation Type * Select RFP IFB RFI
Owner Shaketha Edwards
Description The City of Raleigh, Public Utilities Department (Raleigh Water), seeks a qualified Training & Development Consultant (or firm) to design, document, and implement a comprehensive, scalable training and development framework supporting approximately 700 positions across nine divisions.

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Request for Proposals # 274-PUTD202601-JL

Title: Training, Competency, and Career Pathing Framework

Issue Date: February 26, 2026

Due Date: March 26, 2026, at 2:00 PM EST

*LATE PROPOSALS WILL NOT BE ACCEPTED*

Issuing Department: Raleigh Water (Public Utilities)

Direct all inquiries concerning this RFP to:

Jessica Livingston

Supervisor – Training and Development

Raleigh Water (Public Utilities)

Email: Jessica.livingston@raleighnc.gov

(v.09/15/25)

Table of Contents

1. Introduction .............................................................................................. 2

1.1 Purpose ............................................................................................. 2

1.2 Background........................................................................................ 3

1.3 RFP Timeline ..................................................................................... 3

1.4 Pre-Proposal Conference .................................................................. 4

1.5 Proposal Question ............................................................................. 4

1.6 Proposal Submission Requirements & Contact Information .............. 5

1.7 Business Engagement & Opportunities ............................................. 5

1.8 Rights to Submitted Material .............................................................. 6

1.9 Communications ................................................................................ 6

1.10 Lobbying ............................................................................................ 6

1.11 Conflicts of Interest ............................................................................ 6

1.12 Proposer Expenses ........................................................................... 7

1.13 Proposer Acceptance ........................................................................ 7

2. Proposals ................................................................................................. 7

2.1 Request for Proposals Required Document Format .......................... 8

2.2 RFP Documents .............................................................................. 10

3. Proposal Evaluation .............................................................................. 10

3.1 Proposal Evaluation Criteria (Stage 1)............................................. 10

3.2 Interview/Demonstration (Stage 2) .................................................. 11

3.3 Final Selection ................................................................................. 11

3.4 Notice to Proposers Regarding RFP Terms & Conditions ............... 12

3.5 Contract Term…………………………………………………………….12

4. Scope of Services .................................................................................. 12

Appendix I – Proposal Cost Form ................................................................... 17

Appendix II – Proposer Questionnaire ........................................................... 18

Appendix III – Reference Questionnaire (Instructions) ................................. 19

Appendix III – Reference Questionnaire Form ............................................... 20

Appendix IV – Sample Contract ...................................................................... 22

1 INTRODUCTION

1.1 Purpose

The City of Raleigh (COR) is soliciting proposals from one or more firms with which to

contract for the following services:

The City of Raleigh, Public Utilities Department (Raleigh Water), seeks a qualified

Training & Development Consultant (or firm) to design, document, and implement a

comprehensive, scalable training and development framework supporting approximately

700 positions across nine divisions. The Consultant will conduct a four-phase

engagement that includes:

• Phase One – Training Requirements Assessment:

Identification and documentation of training requirements for all existing

positions, creation of standardized position-level training profiles, development

of a training requirements matrix, and analysis of existing training resources and

gaps.

• Phase Two – Competency Framework Development:

Development of competency models, proficiency levels, measurable

performance indicators, and a transferable skills crosswalk to support mobility

across job families and divisions.

• Phase Three – Development Pathways and Succession Tools:

Creation of structured development pathways, career progression tools,

templates for individual development planning, succession planning resources,

and talent readiness assessments.

• Phase Four – Implementation Guidance and Sustainability Planning:

Delivery of implementation guidance, editable tools and templates, training for

T&D and leadership, and recommendations for long-term governance,

maintenance, and continuous improvement.

The goal of this engagement is to establish a sustainable, department-wide training and

development ecosystem that strengthens workforce readiness, operational excellence,

and long-term talent mobility, while supporting public-sector best practices and

ISO 9001 expectations for organizational knowledge, employee competence, and

controlled documentation.

A detailed scope of services is provided in Section 4 of this document.

All information related to this solicitation, including any addenda, will be posted to the

North Carolina electronic Vendor Portal (eVP) at https://evp.nc.gov/.

All questions related to this solicitation must be submitted in writing (via email) to the

following individual – questions submitted via telephone will not be answered:

Contact Name

Jessica Livingston

Supervisor – Training and Development

Raleigh Water (Public Utilities)

Email Address

Jessica.livingston@raleighnc.gov

1.2 Background

The City of Raleigh, the Capital City of North Carolina, remains one of the fastest-growing

areas in the country. A great economy, top educational institutions, and exceptional health

care facilities are some of the characteristics that attract people to the triangle area. The

mild climate, diverse workforce, and proximity to Research Triangle Park combine to make

Raleigh a great place to live.

Raleigh is a 21st Century City of Innovation focusing on environmental, cultural, and

economic sustainability. The City conserves and protects our environmental resources

through best practices and cutting-edge conservation and stewardship, land use,

infrastructure, and building technologies. The City welcomes growth and diversity through

policies and programs that will protect and enhance Raleigh’s existing neighborhoods,

natural amenities, history, and cultural and human resources for future generations. The

City aims to improve the quality of life for neighborhoods and the standard of living for all

citizens. The City works with universities, colleges, citizens, and local partners to promote

new technology, create new job opportunities, and encourage local businesses and

entrepreneurs. The City enlists and prepares 21st Century staff with the skill sets to carry

out the duties of the City through transparent civic engagement and by providing the very

best customer service to our citizens.

The City recognizes that a skilled, knowledgeable, and well‑prepared workforce is

essential to delivering high‑quality utility services to the community. To support this

commitment, Raleigh Water seeks to strengthen its approach to employee development

by establishing clear, consistent, and future‑ready training standards across all

positions. As the organization evolves, it is critical to ensure that training requirements,

competencies, and development pathways remain aligned with operational needs,

regulatory expectations, and industry best practices. This study aims to evaluate and

formalize training requirements for approximately 700 positions, develop a

comprehensive competency and development framework, and create sustainable tools

that enhance organizational knowledge, employee competence, and long‑term

workforce readiness.

1.3 Request for Proposal (RFP) Timeline

Provided below is a list of the anticipated schedule of events related to this solicitation.

The City of Raleigh reserves the right to modify and/or adjust the following schedule to

meet the needs of the service. All times shown are Eastern Time (EST):

RFP Process

Date and Time

RFP Date

February 26, 2026

Pre-Proposal Meeting/Site-Visit

(if required)

None

Deadline for Written Questions

March 9, 2026, by 5:00 PM

City Response to Questions

(anticipated)

March 16, 2026, by 5:00 PM

Proposal Due Date and Time

March 26, 2026, by 2:00 PM

Evaluation Meeting

(anticipated)

Interview/Demonstration

(if required)

Selection Announced

(tentative)

April 10, 2026

April 23, 2026 (morning)

April 30, 2026

1.4 Pre-Proposal Conference

If the City of Raleigh elects to conduct a Pre-Proposal Conference or Site Visit, attendance

by prospective proposers is strongly encouraged but is not mandatory. Prospective

Proposers are encouraged to submit written questions in advance. Date, time, and

location of pre-proposal conference is shown above in the RFP Timeline (Section 1.3).

1.5 Proposal Questions

Requests for clarification and questions to this RFP must be received by the City not later

than the date shown above in the RFP Timeline (Section 1.3) for the submittal of written

inquiries. The firm’s failure to request clarification and submit questions by the date in

the RFP Timeline above shall be considered to constitute the firm’s acceptance of all the

City’s terms and conditions and requirements.

The City shall issue addenda reflecting questions and answers to this RFP, if any, and

shall be posted to the North Carolina electronic Vendor Portal (eVP). No information,

instruction, or advice provided orally or informally by any City personnel, whether made

in response to a question or otherwise in connection with this RFP, shall be considered

authoritative or binding. Proposers can only rely on the written material contained in an

Addendum to this RFP.

It is important that all Proposers submitting to this RFP periodically check eVP for

any Addenda. It is the Proposer's responsibility to ensure that all addenda have

been reviewed and, if required, signed and returned.

All questions related to this solicitation must be submitted in writing (via email) to the

following individual – questions submitted via telephone will not be answered:

Contact Name

Jessica Livingston

Supervisor – Training and Development

Raleigh Water (Public Utilities)

Email Address

Jessica.livingston@raleighnc.gov

This page summarizes the opportunity, including an overview and a preview of the attached documents.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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Training, Competency, and Career Pathing Framework

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