TOURISM DESTINATION CRM, CMS & WEBSITE SERVICES

Procurement Number

:

GVB RFP 2025-012

Procurement Type

:

RFP

Title

:

TOURISM DESTINATION CRM, CMS & WEBSITE SERVICES

Division/Department

:

IT

Posted on

:

July 11, 2025 08:00 AM ChST (Guam time)

Amendments, Notices, and other files

:

1. Wage Determination Listing Rev. 24

Type:
Other

Posted on:
July 11, 2025, 08:00 AM ChST (Guam time)

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Issue Date (Open Date/Time)

:

July 11, 2025 08:00 AM ChST (Guam time)

Submission (Close Date/Time)

:

August 11, 2025 12:00 PM ChST (Guam time)

Status

:

Awarded Amount

:

N/A

Awarded To

:

N/A

Packet Fee

:

No

Short Description:

The Guam Visitors Bureau (GVB) has five (5) global consumer websites.  VISITGUAM.COM is the bureau’s flagship website (English).  The multilingual websites are in Japanese, Korean, and Traditional Chinese.  Each is specifically targeted to appeal to the travel industry and consumers in those markets.
GVB is seeking to secure website redesign and hosting, support and maintenance services for its multilingual destination marketing websites and integrated CMS, CRM and Extranet solutions, enhanced by other state-of-the-art digital tools and platforms.  Offeror should have a minimum of ten (10) years’ experience in digital marketing, multilingual website development with integrated CMS and CRM, secure robust hosting, maintenance and support for national tourism organizations (NTOs) and destination marketing organizations (DMOs) to fulfill the objectives as detailed in the Scope of Work.

Long Description:

The Guam Visitors Bureau (GVB) has five (5) global consumer websites.  VISITGUAM.COM is the bureau’s flagship website (English).  The multilingual websites are in Japanese, Korean, and Traditional Chinese.  Each is specifically targeted to appeal to the travel industry and consumers in those markets.
GVB is seeking to secure website redesign and hosting, support and maintenance services for its multilingual destination marketing websites and integrated CMS, CRM and Extranet solutions, enhanced by other state-of-the-art digital tools and platforms.  Offeror should have a minimum of ten (10) years’ experience in digital marketing, multilingual website development with integrated CMS and CRM, secure robust hosting, maintenance and support for national tourism organizations (NTOs) and destination marketing organizations (DMOs) to fulfill the objectives as detailed in the Scope of Work.
For a successful submission, kindly read the entire RFP document. Follow the format required in the RFP when preparing your response. Provide point-by-point responses to all sections in a clear and concise manner.  Submitted proposal must signed by the person authorized to bind/contract.