Ticketing System

Agency: State Government of North Carolina
State: North Carolina
Type of Government: State & Local
NAICS Category:
  • 541512 - Computer Systems Design Services
Posted Date: Jul 9, 2025
Due Date: Sep 3, 2025
Solicitation No: 62-00433
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Description

Solicitation Number: 62-00433
Project Title: Ticketing System
Description: UNCSA is seeking proposals for a hosted, web-based turn-key ticketing solution that integrates existing technologies and supports future growth. The system must offer intuitive end-user training, robust reporting tools, integrated CRM capabilities with real-time third-party interfacing (e.g., Ellucian Banner Ethos, Raiser's Edge), and mobile responsiveness. Vendors must have at least five years of experience and a proven track record with similar implementations. The solution must comply with UNCSA and NC state financial and data processing regulations.
Opening Date: 9/3/2025 2:00 PM
Posted Date: 7/9/2025
Status: Open
Department: UNC - NC SCHOOL OF THE ARTS
Solicitation Number
*
62-00433
Department
UNC - NC SCHOOL OF THE ARTS
Status Reason
Open
Opening Date
2025-09-03T14:00:00.0000000
Posted Date
*
2025-07-09T13:25:35.0000000Z
Commodity Code
System management software
Mandatory Conference/Site Visit
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Special Instructions
See Section 2.6 Proposal Submittal
Description
UNCSA is seeking proposals for a hosted, web-based turn-key ticketing solution that integrates existing technologies and supports future growth. The system must offer intuitive end-user training, robust reporting tools, integrated CRM capabilities with real-time third-party interfacing (e.g., Ellucian Banner Ethos, Raiser's Edge), and mobile responsiveness. Vendors must have at least five years of experience and a proven track record with similar implementations. The solution must comply with UNCSA and NC state financial and data processing regulations.
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