Temporary Staffing Services

NATIONAL PARK COLLEGE
101 College Dr.
Hot Springs National Park, AR 71913
REQUEST FOR PROPOSAL
BID SOLICITATION DOCUMENT
SOLICITATION INFORMATION
Bid Number: NP-26-0005 Solicitation Issued: April 1, 2026
Description: Temporary Staffing Services
Agency: National Park College
SUBMISSION DEADLINE FOR RESPONSE
Submission Deadline Date: April 17, 2026 Submission Deadline Time: 4:30 p.m., Central Time
Bid Opening Date: April 20, 2026 Bid Opening Time: 9:00 a.m., Central Time
Deliver proposal submissions for this Request for Proposal to National Park College (NPC) on or before the designated
bid opening date and time. In accordance with Arkansas Procurement Law and Rules, it is the responsibility of
Prospective Contractors to submit proposals at the designated location on or before the bid opening date and time.
Proposals received after the designated bid opening date and time may be considered late and may be returned to the
Prospective Contractor without further review. It is not necessary to return "no bids" to National Park College.
DELIVERY OF RESPONSE DOCUMENTS
National Park College
Delivery Address:
Gerald Fisher Bldg, Suite 327
101 College Dr.
Hot Springs National Park, AR 71913
Email: kmarkish@np.edu (Include bid number in subject line)
Delivery providers, USPS, UPS, and FedEx deliver mail to NPC's street address on a schedule determined by
each individual provider. These providers will deliver to NPC based solely on the street address.
Prospective Contractors assume all risk for timely, properly submitted deliveries.
Proposal's Outer Seal outer packaging and properly mark with the solicitation number and prospective contractor's
Packaging: name and return address. If outer packaging of proposal submission is not properly marked, the
package may be opened for bid identification purposes.
AGENCY CONTACT INFORMATION
Agency Buyer: Kurt Markish Buyer's Direct Phone Number: 501-760-4351
Email Address: kmarkish@np.edu Agency's Main Number: 501-760-4222
Agency Website: https://www.np.edu

Temporary Staffing Services Bid No. NP-26-0011
2
ARKANSAS SOVEREIGN IMMUNITY
NON-NEGOTIABLE
SOVEREIGN IMMUNITY:
Language in these terms and conditions, and the terms and conditions of any resulting contract, must not be
construed or deemed as the State's waiver of its right of sovereign immunity. The Contractor agrees that any
claims against the State, whether sounding in tort or in contract, shall be brought before the Arkansas Claims
Commission as provided by Arkansas law and governed accordingly.
GOVERNING LAW AND VENUE:
A. This contract shall be governed by and construed in accordance with the Laws of the State of Arkansas.
Exclusive venue arising under this Contract is Pulaski County, Arkansas.
B. Any legislation that may be enacted subsequent to the date of this Contract, which may cause all or any part of
the Contract to be in conflict with the laws of the State of Arkansas, will be given proper consideration if and
when this contract is renewed or extended. At such time, the parties agree that the Contract shall be amended
to comply with any applicable laws in effect.
C. Under Arkansas law, the release of public records is governed by the Arkansas Freedom of Information Act
found at Section 25-19-101 et. seq. of the Arkansas Code Annotated.
INDEMNITY:
The Contractor shall be fully liable for the actions of its agents, employees, partners, and assigns and shall fully
indemnify, defend, and hold harmless the Department, and their officers, agents, and employees from third party
suits, actions, damages, and costs of every name and description, including attorney's fees to the extent arising
from or relating to personal injury and damage to real or personal property, caused in whole or in part by the
negligence or willful misconduct of Contractor, its agents, employees, partners, or assigns.
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Temporary Staffing Services Bid No. NP-26-0011
SECTION 1 - GENERAL INSTRUCTIONS AND INFORMATION
1.1 PURPOSE
National Park College (herein known as "NPC," "Agency," or "State") is seeking to contract with multiple temporary
staffing agencies to supply janitorial, custodial, and/or maintenance assistance (e.g. light maintenance, painting)
services and other temporary staffing services including but not limited to general cleaning of classrooms, offices
and restrooms. Location of duties shall be on the campus of National Park College located at: 101 College Dr., Hot
Springs National Park, AR 71913. National Park College reserves the right to use these services for satellite
locations.
1.2 TYPE OF CONTRACT
A. A Term contract will be awarded to multiple responsive, responsible vendors.
B. The term of this contract shall be for one (1) year. Upon mutual agreement by the vendor and agency, the
contract may be renewed by the Agency on a year-to-year basis, for up to six (6) additional one-year terms or a
portion thereof.
C. The total contract term shall not be more than seven (7) years.
1.3 ISSUING AGENCY
National Park College, as the issuing office, is the sole point of contact throughout this solicitation.
1.4 BID OPENING LOCATION
Proposals submitted by the opening time and date shall be opened at the following location:
National Park College
Fisher Building, Suite 327
101 College Dr.
Hot Springs National Park, AR 71913
1.5 DEFINITION OF REQUIREMENT
A. The words "must" and "shall" signify a Requirement of this solicitation and that vendor's agreement to and
compliance with that item is mandatory.
B. Exceptions taken to any Requirement in this Bid Solicitation, whether submitted in the vendor's proposal or in
subsequent correspondence, shall cause the vendor's proposal to be disqualified.
C. Vendor may request exceptions to NON-mandatory items. Any such request must be declared on, or as an
attachment to, the appropriate section's Agreement and Compliance Page. Vendor must clearly explain the
requested exception and should reference the specific solicitation item number to which the exception applies.
(See Agreement and Compliance Page.)
1.6 DEFINITION OF TERMS
A. The State Procurement Official has made every effort to use industry-accepted terminology in this Bid
Solicitation and will attempt to further clarify any point of an item in question as indicated in Clarification of Bid
Solicitation.
B. Unless otherwise defined herein, all terms defined in Arkansas Procurement Law and used herein have the
same definitions herein as specified therein.
C. "Prospective Contractor" means a person who submits a proposal in response to this solicitation.
D. "Contractor" or "Vendor" means a person who sells or contracts to sell commodities and/or services.
E. The terms "Request for Proposal", "RFP," "Bid Solicitation" and "Solicitation" are used synonymously in this
document.
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Temporary Staffing Services Bid No. NP-26-0011
F. "Responsive proposal" means a proposal submitted in response to this solicitation that conforms in all material
respects to this RFP.
G. "Proposal Submission Requirement" means a task a Contractor must complete when submitting a proposal
response. These requirements will be distinguished by using the term "shall" or "must" in the requirement.
H. "Requirement" means a specification that a Contractor's product and/or service must perform during the term
of the contract. These specifications will be distinguished by using the term "shall" or "must" in the
requirement.
I. "State" means the State of Arkansas. When the term "State" is used herein to reference any obligation of the
State under a contract that results from this solicitation, that obligation is limited to the State agency using such
a contract.
J. "OSP" means the Arkansas Office of State Procurement.
K. "Price" and "Cost" are used synonymously to refer to any monies to be spent on commodities and/or services
purchased.
1.7 RESPONSE DOCUMENTS
A. Original Vendor Submission
1. Vendor bid submission must be submitted on or before the submission deadline date and time as listed on
page 1 of this solicitation document. Responses must be submitted by ONE of the following methods:
a. Hard copy (printed paper) mailed to the Agency address listed on page 1 of this solicitation.
b. Digitally, preferably on a flash drive mailed to the Agency address listed on page 1 of this solicitation.
CDs will also be acceptable.
c. Email (to the buyer's email listed on page 1 of this solicitation document). Solicitation number must be
put in email's subject line. PLEASE NOTE: NPC shall not responsible for any files submitted via email.
Electronic communications and file transfers over the internet may be subject to delays, corruption,
interception, email filters, data/file loss, etc. It is the sender's responsibility to ensure that any files are
free from errors, viruses, or other issues before transmission. It is the sender's responsibility to
confirm receipt of these files with the buyer listed on page 1 of this solicitation document.
2. Do not send digital copies via fax, ftp, Dropbox or other digital media transfer method.
3. Vendor bid submission should be clearly marked and must include all items listed in Submission
Requirements section, Proposal Signature Page (contained in this solicitation), other documents and/or
information as may be expressly required by this Solicitation.
4. The following items should be submitted in the original bid submission:
a. EO 98-04 Disclosure Form
b. Copy of Vendor's Equal Opportunity Policy
5. DO NOT include any other documents or ancillary information, such as a cover letter or
promotional/marketing information unless requested in this solicitation.
B. Additional Copies and Redacted Copies
Additional copies are NOT required for this solicitation. A redacted copy shall be provided to NPC upon
request.
1.8 CLARIFICATION OF BID SOLICITATION
A. Vendors may submit written questions requesting clarification of information contained in this Bid Solicitation.
Written questions must be submitted by 4:30 p.m., Central Time on April 10, 2026. Submit written questions
by email to the Agency buyer as shown on page one (1) of this Bid Solicitation.
1. For each question submitted, vendor should reference the specific solicitation item number to which the
question refers.
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Temporary Staffing Services Bid No. NP-26-0011
2. Vendors' written questions will be consolidated and responded to by the Agency. The Agency's
consolidated written response is anticipated to be posted to the DFA OSP website by the close of business
on April 13, 2026.
B. Vendors may contact the Agency buyer with procurement-related questions at any time prior to the bid opening.
C. Answers to verbal questions may be given as a matter of courtesy and must be evaluated at vendor's risk.
1.9 PROPOSAL SIGNATURE PAGE
A. An official authorized to bind the vendor(s) to a resultant contract must sign the Proposal Signature Page
included in the solicitation.
B. Vendor's signature on this page shall signify vendor's agreement that either of the following may cause the
vendor's proposal to be disqualified:
1. Additional terms or conditions submitted intentionally or inadvertently.
2. Any exception that conflicts with a Requirement of this Bid Solicitation.
1.10 PRICING
A. Vendor(s) must include pricing. Any cost not identified by the successful vendor but subsequently incurred in
order to achieve successful operation shall be borne by the vendor.
B. To allow time to evaluate proposals, prices must be valid for 180 days following the bid opening.
C. Failure to submit pricing shall result in disqualification.
D. All proposal pricing must be in United States dollars and cents.
1.11 PRIME CONTRACTOR RESPONSIBILITY
A. A joint proposal submitted by two or more vendors is not acceptable. Awarded vendor shall be considered
prime contractor.
B. The prime contractor shall be held responsible for the contract and shall be the sole point of contact.
1.12 INDEPENDENT PRICE DETERMINATION
A. By submission of this proposal, the vendor certifies, and in the case of a joint proposal, each party thereto
certifies as to its own organization, that in connection with this proposal:
The prices in the proposal have been arrived at independently, without collusion.
No prior information concerning these prices has been received from, or given to, a competitive
company.
B. Evidence of collusion shall warrant consideration of this proposal by the Office of the Attorney General. All
vendors shall understand that this paragraph may be used as a basis for litigation.
1.13 CAUTION TO VENDORS
A. Prior to any contract award, all communication concerning this Bid Solicitation must be addressed through the
Agency Buyer.
B. Vendor must not alter any language in any solicitation document provided by NPC.
C. All official documents and correspondence related to this solicitation shall be included as part of the resultant
contract.
D. Proposals must be submitted only the English language.
E. The Agency shall have the right to award or not award a contract, if it is in the best interest of the Agency to do
so.
F. Vendor must provide clarification of any information in their response documents as requested by the Agency.
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Temporary Staffing Services Bid No. NP-26-0011
G. Qualifications and proposed services must meet or exceed the required specifications as set forth in this Bid
Solicitation.
H. Vendors may submit multiple proposals.
1.14 REQUIREMENT OF ADDENDUM
A. This Bid Solicitation shall be modified only by an addendum written and authorized by the Agency.
B. An addendum posted within three (3) calendar days prior to the bid opening shall extend the bid opening and
may or may not include changes to the Bid Solicitation.
C. The vendor shall be responsible for checking the Arkansas Office of State Procurement website,
http://www.arkansas.gov/dfa/procurement/bids/index.php for any and all addenda up to bid opening.
1.15 AWARD PROCESS
A. Successful Vendor(s) Selection
Vendor selection shall be based on acceptable pricing as well as vendor ability to complete service
requirements. Vendors must also agree to all terms and conditions listed within this solicitation. Failure to
agree to all conditions or meet or exceed service requirements may deem vendor non-responsible.
B. Negotiations
1. If the Agency so chooses, it shall have the right to conduct negotiations with any or all vendor(s). All
negotiations shall be conducted at the sole discretion of the Agency. The Agency shall solely
determine the items to be negotiated.
2. If negotiations fail to result in a contract with a vendor, the Agency shall declare the vendor as non-
responsive.
C. Anticipation to Award
Since this is a multiple vendor award, Anticipation to Awards shall not be posted for this solicitation. Vendors
shall be contacted individually.
D. Issuance of Contract
1. Any resultant contract of this Bid Solicitation, if any, shall be subject to State approval processes, which
may include Legislative review and approval.
2. The Agency Procurement Official will be responsible for award and administration of any resulting
contract.
1.16 MINORITY BUSINESS POLICY
A. Minority is defined by Arkansas Code Annotated 15-4-303 as a lawful permanent resident of the State of
Arkansas who is:
African American Hispanic American A Service Disabled Veterans as
American Indian Pacific Islander American designated by the United States
Asian American Woman Owned Business Department of Veteran Affairs
B. The Arkansas Economic Development Commission conducts a certification process for minority businesses
and disabled veterans. The vendor's Certification Number should be included on the vendor's Proposal
Signature Page.
1.17 EQUAL OPPORTUNITY POLICY
A. In compliance with Arkansas Code Annotated 19-11-104, the Agency is required to have a copy of the
vendor's Equal Opportunity (EO) Policy prior to issuing a contract award.
B. EO Policies should be included as a hardcopy accompanying the solicitation response.
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Temporary Staffing Services Bid No. NP-26-0011
C. Vendors are responsible for providing updates or changes to their respective policies, and for supplying EO
Policies upon request to other State agencies that must also comply with this statute.
D. Vendors, who are not required by law by to have an EO Policy, must submit a written statement to that effect.
1.18 PROHIBITION OF EMPLOYMENT OF ILLEGAL IMMIGRANTS
A. Pursuant to Arkansas Code Annotated 19-11-105, prior to the award of a contract, selected vendor(s) must
certify that they do not employ or contract with illegal immigrants. Bidders shall certify online at:
https://www.ark.org/dfa/immigrant/index.php/user/welcome
1.19 PAST PERFORMANCE
In accordance with provisions of State Procurement Law, specifically OSP Rule R5:19-11-230(b)(1), a vendor's past
performance with the State or Arkansas or NPC may be used to determine if the vendor is "responsible". Proposals
submitted by vendors determined to be non-responsible shall be disqualified.
1.20 PUBLICITY
A. Vendors shall not issue a news release pertaining to this Bid Solicitation or any portion of the project without
the Agency's prior written approval.
B. Failure to comply with this Requirement shall be cause for a vendor's proposal to be disqualified.
1.21 RESERVATION
The Agency shall not pay costs incurred in the preparation of a proposal.
SECTION 2 - SERVICE REQUIREMENTS
2.1 INTRODUCTION
National Park College (herein known as "NPC," "Agency," or "State") is seeking to contract with multiple temporary
staffing agencies to supply janitorial, custodial, and/or maintenance assistance (e.g. light maintenance, painting)
services and other temporary staffing services including but not limited to general cleaning of classrooms, offices
and restrooms. Location of duties shall be on the campus of National Park College located at: 101 College Dr., Hot
Springs National Park, AR 71913. National Park College reserves the right to use these services for satellite
locations.
2.2 NEED
The need for temporary staffing may include, but not limited to: single day, short-term, seasonal, or project-based.
2.3 DUTIES
The descriptions below are meant to describe the typical kinds of duties or difficulty level that may be required of
jobs with this title. The use of a particular expression shall not limit or exclude other duties or difficulty levels not
mentioned. This job description is not meant to limit or modify NPC's right to assign, direct or control the work
assigned to this position.
2.4 VENDOR PRIMARY DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but may not be limited to:
Vacuum carpet per schedule Dust mop hard floors per schedule
Sweep and wet mop hard floors per schedule. Clean all glass windows and doors.
Maintain the custodial supply inventory. Dust daily.
Clean all marker boards. Empty all trash receptacles.
Monitor buildings and grounds for public safety and Perform other duties as assigned.
security, and nightly assist in securing all campus Painting
structures Light Maintenance
2.5 VENDOR COMPETENCIES
Custodial cleaning procedures. Custodial equipment and supplies
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Temporary Staffing Services Bid No. NP-26-0011
Safety Multi-task
Communication and interpersonal skills English language
Decision making Floor maintenance (VCT, etc.)
Customer and personal service Ability to follow oral and/or written instructions.
Two-years custodial experience Maintaining cleaning equipment
Good communication skills
2.6 PREFERRED VENDOR QUALIFICATIONS
Maintaining VCT flooring (strip and wax) Operating floor machine (buffer/scrubber)
Computer skills (email/word)
2.7 PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Standing and walking: More than 90% Close Vision and Sitting: More than 20%
Hand and Finger Dexterity: More than 90% Lifting (more than 50 lbs.): Often
2.8 WORK HOURS
Primary working hours shall be 4:00 pm until 12:30 am, Monday through Friday, or as needed during other
hours as requested.
Submission of documents and selection as a vendor does NOT guarantee a minimum or maximum number of
work hours. Work hours shall be based on an as-needed basis.
2.9 RIGHT TO INFORMATION
For security purposes, the Agency shall have the right to request and view background checks, drug screening
results, or other security related documents that pertain to vendor employees working on Agency property.
SECTION 3 - SUBMISSION DOCUMENTS
3.1 SUBMISSION DOCUMENTS
Vendor shall submit the following information:
A. Company Overview including number of years in business, headquarters and branch (if any) locations,
management overview.
B. Vendor rates and pricing models.
C. List of benefits that comes with contracting with vendor, such as drug screening, background checks, skill set
testing, reports, included online services, etc.
D. List of janitorial/custodial/maintenance services you provide.
E. List of services other than janitorial/custodial/maintenance services that you provide.
F. List of Vendor's terms and conditions that are required for use of temp services
G. Signed Signature Page
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Temporary Staffing Services Bid No. NP-26-0011
SECTION 4 - GENERAL CONTRACTUAL REQUIREMENTS
4.1 PAYMENT AND INVOICE PROVISIONS
A. All invoices shall be emailed to: accountspayable@np.edu
B. Payment will be made in accordance with applicable State of Arkansas accounting procedures upon
acceptance goods and services by the agency.
C. The Agency shall not be invoiced in advance of delivery and acceptance of any goods or services.
D. Payment will be made only after the vendor has successfully satisfied the agency as to the reliability and
effectiveness of the goods or services purchased as a whole.
E. The vendor should invoice the agency by an itemized list of charges. The agency's Purchase Order Number
and/or the Contract Number should be referenced on each invoice.
F. Other sections of this Bid Solicitation may contain additional Requirements for invoicing.
G. Selected vendor must be registered to receive payment and future Bid Solicitation notifications. Vendors may
register on-line at https://www.ark.org/vendor/index.html.
4.2 GENERAL INFORMATION
A. The Agency shall not lease any equipment or software for a period of time which continues past the end of a
fiscal year unless the contract allows for cancellation by the Agency Procurement Official upon a 30 day written
notice to the vendor/lessor in the event funds are not appropriated.
B. The State shall not contract with another party to indemnify and defend that party for any liability and
damages.
C. The State shall not pay damages, legal expenses or other costs and expenses of any other party.
D. The State shall not continue a contract once any equipment has been repossessed.
E. Any litigation involving the State must take place in Pulaski County, Arkansas.
F. The State shall not agree to any provision of a contract which violates the laws or constitution of the State of
Arkansas.
G. The State shall not enter a contract which grants to another party any remedies other than the following:
The right to possession.
The right to accrued payments.
The right to expenses of deinstallation.
The right to expenses of repair to return the equipment to normal working order, normal wear and tear
excluded.
The right to recover only amounts due at the time of repossession and any unamortized nonrecurring cost
as allowed by Arkansas Law.
H. The laws of the State of Arkansas shall govern this contract.
I. A contract shall not be effective prior to award being made by the Agency Procurement Official.
J. In a contract with another party, the State will accept the risk of loss of the equipment and pay for any
destruction, loss or damage of the equipment while the State has such risk, when:
The extent of liability for such risk is based upon the purchase price of the equipment at the time of any
loss, and
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Temporary Staffing Services Bid No. NP-26-0011
The contract has required the State to carry insurance for such risk.
4.3 CONDITIONS OF CONTRACT
A. The vendor shall at all times observe and comply with federal and State of Arkansas laws, local laws,
ordinances, orders, and regulations existing at the time of, or enacted subsequent to the execution of a
resulting contract which in any manner affect the completion of the work.
B. The vendor shall indemnify and save harmless the agency and all its officers, representatives, agents, and
employees against any claim or liability arising from or based upon the violation of any such law, ordinance,
regulation, order or decree by an employee, representative, or subcontractor of the vendor.
4.4 STATEMENT OF LIABILITY
A. The Agency will demonstrate reasonable care but will not be liable in the event of loss, destruction or theft of
vendor-owned equipment or software and technical and business or operations literature to be delivered or to
be used in the installation of deliverables and services. The vendor shall retain total liability for equipment,
software and technical and business or operations literature. The State shall not at any time be responsible for
or accept liability for any vendor-owned items.
B. The vendor's liability for damages to the State shall be limited to the value of the Contract or $5,000,000,
whichever is higher. The foregoing limitation of liability shall not apply to claims for infringement of United
States patent, copyright, trademarks or trade secrets; to claims for personal injury or damage to property
caused by the gross negligence or willful misconduct of the vendor; to claims covered by other specific
provisions of the Contract calling for damages; or to court costs or attorney's fees awarded by a court in
addition to damages after litigation based on the Contract. The vendor and the State shall not be liable to
each other, regardless of the form of action, for consequential, incidental, indirect, or special damages. This
limitation of liability shall not apply to claims for infringement of United States patent, copyright, trademark or
trade secrets; to claims for personal injury or damage to property caused by the gross negligence or willful
misconduct of the vendor; to claims covered by other specific provisions of the Contract calling for damages; or
to court costs or attorney's fees awarded by a court in addition to damages after litigation based on the
Contract.
C. Language in these terms and conditions shall not be construed or deemed as the State's waiver of its right of
sovereign immunity. The vendor agrees that any claims against the State, whether sounding in tort or in
contract, shall be brought before the Arkansas Claims Commission as provided by Arkansas law, and shall be
governed accordingly.
4.5 RECORD RETENTION
A. The vendor shall maintain all pertinent financial and accounting records and evidence pertaining to the contract
in accordance with generally accepted principles of accounting and as specified by the State of Arkansas Law.
Upon request, access shall be granted to State or Federal Government entities or any of their duly authorized
representatives.
B. Financial and accounting records shall be made available, upon request, to the State of Arkansas's
designee(s) at any time during the contract period and any extension thereof, and for five (5) years from
expiration date and final payment on the contract or extension thereof.
C. Other sections of this Bid Solicitation may contain additional Requirements regarding record retention.
4.6 PRICE ESCALATION
A. Price increases will be considered at the time of contract renewal.
B. The vendor must provide to the Agency a written request for the price increase. The request must include
supporting documentation demonstrating that the increase in contract price is based on an increase in market
price. The Agency shall have the right to require additional information pertaining to the requested increase.
C. Increases shall not be considered to increase profit or margins.
D. The Agency shall have the right to approve or deny the request.
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