SW-PORFP (SBR) Qualtrics Licensing Upgrade

Agency: State Government of Maryland
State: Maryland
Type of Government: State & Local
Posted Date: Aug 17, 2026
Due Date: Aug 18, 2026
Solicitation No: BPM058313
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ID: BPM058313
Title: SW-PORFP (SBR) Qualtrics Licensing Upgrade
Status: Open
Due / Close Date: 8/18/2026
Publish Date: 8/17/2026 2:07:55 PM
Main Category: Business function specific software
Solicitation Type: PORFP
Issuing Agency: Department of Health & Mental Hygiene

Solicitation Summary
Title
SW-PORFP (SBR) Qualtrics Licensing Upgrade
ID
BPM058313
Alternate ID
M00P7600885
Functional Area #
1
Round #
2
Status
Open
Due / Close Date (EST)
Aug 18 2026 2:00PM
Solicitation Type
PORFP
Main Category
Business function specific software
Issuing Agency
Department of Health & Mental Hygiene
Procurement Officer / Buyer
Crystal HACK
Email
Crystal.Hack@maryland.gov
Solicitation Summary

Qualtrics software required upgrade to increase the allowable number of data records / responses from 20,000 to 60,000 via purchase of 40,000 additional records.
XM for Customer Experience - CX Foundational Interactions - 40,000

Additional Instructions

This solicitation is only open to authorized Master Contractors.  Do not bid on this solicitation unless you were selected in the Master Contract.
Any questions should be directed to Crystal Hack at crystal.hack@maryland.gov.

THIS SOLICITATION CLOSING DATE IS REVISED TO 8/18/26 AT 2PM.

Project Cost Class
Pre-Bid Conference Information
Pre-Bid Conference Date (EST)
Pre-Bid Conference Details
Small Business Reserve Designation
Yes

Procurement Program Participation Goals

VSBE Participation (%)
MBE Participation (%)
African American MBE Participation (%)
Asian American MBE Participation (%)
Hispanic American MBE Participation (%)
Women-Owned MBE Participation (%)
DBE Participation (%)
SBE Participation (%)
Socio Economic Participation Criteria
Procurement Officer / Buyer
Crystal HACK
Alternate Link
Attachments
Selected
Title Type Att. Last Modified on UTC-4 Creation Date UTC-4 Validity End Date
BPM058313 - SW-PORFP (SBR) Qualtrics Licensing Upgrade Amendment Amendment (Approved) 8/17/2026 2:05:56 PM 8/17/2026 2:05:56 PM
SW-PORFP (SBR) Qualtrics Licensing Upgrade Technical Documents (Approved) 8/7/2026 5:55:05 PM
2 Record(s)
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