STAR Transit Urban Operations

ST. TAMMANY PARISH
MICHAEL B. COOPER
PARISH PRESIDENT
NOTICE OF REQUEST FOR PROPOSALS
ST. TAMMANY PARISH
St. Tammany Parish Government is seeking responses for the following project:
RFP# 26-6-3 - STAR Transit Urban Operations
Responses will be received by the Department of Procurement until 2:00 p.m., Thursday, June
25, 2026. Prices shall not be read. Each response will be evaluated by designated Parish personnel
after the submission deadline.
This RFP is available online at: LaPAC - Louisiana Procurement and Contract
Network:https://wwwcfprd.doa.louisiana.gov/osp/lapac/dspBid.cfm?search=department&term=1
85. It is the Proposer's responsibility to check the LaPAC website frequently for any possible
addenda that may be issued. The Parish is not responsible for a proposer's failure to download
any addenda documents required to complete an RFP.
Each Response must be sealed. The outside of the envelope, box, or package shall be marked with
the Proposer's Name and Address, the Proposal Name, the RFP #, and the Proposal Opening Date.
Responses will be received at the St. Tammany Parish Government Department of Procurement
Office, 21454 Koop Dr., Suite 2F, Mandeville LA., 70471 from each Respondent or his agent, or
by certified mail with return receipt requested.
The Procurement Department can be contacted by telephone at (985) 898-2520 or via e-mail at
Procurement@stpgov.org. St. Tammany Parish Government reserves the right to reject any or all
quotes and to waive informalities.
PROCUREMENT DEPARTMENT
P.O. BOX 628 | COVINGTON, LOUISIANA | 70434 | PROCUREMENT@STPGOV.ORG 985-898-2520
WWW.STPGOV.ORG
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REQUEST FOR PROPOSAL
ST. TAMMANY PARISH GOVERNMENT
STAR Transit Urban Operations
RFP Number: 26-6-3
Proposal Opening Date: Thursday, June 25, 2026
Proposal Opening Time: 2:00 PM CST
May 11, 2026
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TABLE OF CONTENTS
PART I: OVERVIEW.................................................................................................................... 1
1.1 Background/Purpose ........................................................................................................ 1
1.2 Definitions ....................................................................................................................... 1
1.3 Schedule of Events ........................................................................................................... 1
1.4 Proposal Submittal ........................................................................................................... 2
1.5 Proposal Response Format ............................................................................................... 3
PART II: SCOPE OF WORK/SERVICES .................................................................................... 5
2.1 Scope of Work/Services ................................................................................................... 5
2.2 Period of Agreement ........................................................................................................ 5
2.3 Price Schedule .................................................................................................................. 5
2.4 Deliverables ..................................................................................................................... 5
2.5 Location ........................................................................................................................... 5
PART III: EVALUATION ............................................................................................................ 5
PART IV: PERFORMANCE STANDARDS ............................................................................... 6
4.1 Performance Requirements .............................................................................................. 6
4.2 Performance Measurement/Evaluation ............................................................................ 6
PART V: GENERAL PROVISIONS ............................................................................................ 6
5.1 Legibility/Clarity ............................................................................................................. 6
5.2 Confidential Information, Trade Secrets, and Proprietary Information ........................... 7
5.3 Proposal Clarifications Prior to Submittal ....................................................................... 8
5.3.1 Pre-proposal Conference ......................................................................................... 8
5.3.2 Proposer Inquiry Periods......................................................................................... 8
5.3.3 Blackout Period ....................................................................................................... 8
5.4 Errors and Omissions in Proposal .................................................................................... 9
5.5 Performance Bond ........................................................................................................... 9
5.6 Changes, Addenda, Withdrawals ................................................................................... 10
5.7 Withdrawal of Proposal ................................................................................................. 10
5.8 Material in the RFP ........................................................................................................ 10
5.9 Waiver of Administrative Informalities ......................................................................... 10
5.10 Proposal Rejection ......................................................................................................... 10
5.11 Ownership of Proposal ................................................................................................... 10
5.12 Cost of Offer Preparation ............................................................................................... 10
5.13 Non-negotiable Contract Terms ..................................................................................... 11
5.14 Taxes .............................................................................................................................. 11
5.15 Proposal Validity ........................................................................................................... 11
5.16 Prime Provider Responsibilities ..................................................................................... 11
5.17 Use of SubProviders ...................................................................................................... 11
5.18 Written or Oral Discussions/Presentations .................................................................... 11
5.19 Acceptance of Proposal Content .................................................................................... 12
5.20 Evaluation and Selection ............................................................................................... 12
5.21 Contract Negotiations .................................................................................................... 12
5.22 Contract Award and Execution ...................................................................................... 12
5.23 Protest Procedures .......................................................................................................... 13
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5.24 Notice of Intent to Award .............................................................................................. 14
5.25 Insurance Requirements ................................................................................................. 14
5.26 SubProvider Insurance ................................................................................................... 14
5.27 Indemnification and Limitation of Liability .................................................................. 14
5.28 Fidelity Bond Requirements .......................................................................................... 16
5.29 Payment ......................................................................................................................... 16
5.29.1 Payment for Services ............................................................................................ 16
5.30 Termination .................................................................................................................... 16
5.30.1 Termination of the Contract for Cause ................................................................. 16
5.30.2 Termination of the Contract for Convenience ...................................................... 17
5.30.3 Termination for Non-Appropriation of Funds ...................................................... 17
5.30.4 Default of Provider ............................................................................................... 17
5.31 Assignment .................................................................................................................... 17
5.32 No Guarantee of Quantities ........................................................................................... 17
5.33 Audit of Records ............................................................................................................ 17
5.34 Civil Rights Compliance ................................................................................................ 18
5.35 Record Retention ........................................................................................................... 18
5.36 Record Ownership ......................................................................................................... 18
5.37 Content of Contract/ Order of Precedence ..................................................................... 18
5.38 Contract Changes ........................................................................................................... 18
5.39 Substitution of Personnel ............................................................................................... 18
5.40 Governing Law .............................................................................................................. 19
5.41 Anti-Kickback Clause .................................................................................................... 19
5.42 Clean Air Act ................................................................................................................. 19
5.43 Energy Policy and Conservation Act ............................................................................. 19
5.44 Clean Water Act ............................................................................................................. 19
5.45 Anti-Lobbying and Debarment Act ............................................................................... 19
5.46 Certification of No Federal Suspension or Debarment .................................................. 19
5.47 Veteran Initiative and Hudson Initiative Programs ....................................................... 20
Attachment "A" - Scope of Work
Attachment "B" - Sample Contract
Attachment "C" - Insurance Requirements
Attachment "D" - Affidavits
Attachment "E" - Sample Scoring Matrix
Attachment "F" - Sample Corporate Resolution
Attachment "G" - Sample Certificate of Insurance
Attachment "H" - Cost and Local Match Proposal
Attachment "I" - FTA Mandatory Provisions
Version 2025.1

REQUEST FOR PROPOSAL
FOR
STAR Transit Urban Operations
PART I: OVERVIEW
1.1 Background/Purpose
The purpose of this Request for Proposal (RFP) is to obtain proposals from qualified Proposers
who are interested in providing STAR Transit Urban Operations for urban demand-response
transit services. Submittal of a proposal does not create any right or expectation to a contract
with the Parish.
1.2 Definitions
A. Shall - The term "shall" denotes mandatory requirements.
B. Must - The term "must" denotes mandatory requirements.
C. May - The term "may" denotes an advisory or permissible action.
D. Should - The term "should" denotes a desirable action.
E. Provider - A Proposer who contracts with the Parish.
F. Parish - St. Tammany Parish Government.
G. Discussions- For the purposes of this RFP, a formal, structured means of conducting written
or oral communications/presentations with responsible Proposers who submit proposals in
response to this RFP.
H. RFP - Request for Proposal.
I. Proposer - Person or entity responding to this RFP.
J. Agreement - A contract between the Provider and the Parish.
K. Evaluation Committee - Committee established for the purposes of evaluating proposals
submitted in response to this RFP.
1.3 Schedule of Events
Date Time (CT)
1. RFP Available May 20, 2026 8:00 AM
2. Pre-Proposal Conference (if required):* Omitted as not applicable to this RFP.
3. Deadline to receive written inquiries June 15, 2026 2:00 PM
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4. Deadline to answer written inquiries June 22, 2026 2:00 PM
5. Proposal Opening Date June 25, 2026 2:00 PM
(deadline for submitting proposals)
6. Oral discussions with proposers, if applicable TBD
7. Notice of Intent to Award to be mailed TBD
8. Contract Initiation TBD
NOTE: The Parish reserves the right to revise this schedule. Any such revision will be
formalized by the issuance of an addendum to the RFP.
1.4 Proposal Submittal
This RFP is available online at: LaPAC - Louisiana Procurement and Contract
Network:https://wwwcfprd.doa.louisiana.gov/osp/lapac/dspBid.cfm?search=department&term=1
85
NOTE: LaPAC is the State's online electronic solicitation notification system on the Office of
State Procurement website. LaPAC provides an immediate e-mail notification to subscribing
vendors of a STPGOV solicitation and any addenda posted. To receive the e-mail notification,
vendors must register in the LaGov portal. Registration is intuitive at the following link:
https://lagoverpvendor.doa.louisiana.gov/irj/portal/anonymous?guest_user=self_reg
It is the Proposer's responsibility to check the LaPAC website frequently for any possible addenda
that may be issued. The Parish is not responsible for a proposer's failure to download any
addenda documents required to complete an RFP.
All proposals shall be received by the Procurement Department no later than the date and time
shown in the Schedule of Events.
Important - - Clearly mark outside of the sealed envelope, box or package with the following
information and format:
Name and Address of Proposer
Proposal Name: STAR TRANSIT URBAN OPERATIONS
RFP #: 26-6-3
Proposal Opening Date: Thursday, June 25, 2026
Proposals may only be sent via certified mail, hand-delivery or courier service to our physical
location at:
St. Tammany Parish Government Procurement Department
21454 Koop Drive, Suite 2F
Mandeville, Louisiana 70471
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Proposer is solely responsible for ensuring that its courier service provider makes inside deliveries
to our physical location. The Parish is not responsible for any delays caused by the proposer's
chosen means of proposal delivery.
Proposer is solely responsible for the timely delivery of its proposal. Failure to meet the proposal
opening date and time shall result in rejection of the proposal.
If the Proposer has not done business with the Parish, the Proposer should submit a W-9 with
their response.
1.5 Proposal Response Format
Proposals submitted for consideration should follow the format and order of presentation
described below:
A. Cover Letter: The cover letter should exhibit the Proposer's understanding and
approach to the project. It should contain a summary of Proposer's ability to
perform the services described in the RFP and confirm that Proposer is willing to
perform those services and enter into a contract with the Parish.
ATTENTION: Please indicate in the Cover Letter which of the following applies to
the signer of this proposal. Evidence of signature authority shall be provided upon
the Parish's request.
1. The signer of the proposal is either a corporate officer who is listed on the
most current annual report on file with the secretary of state or a member
of a partnership or partnership in commendam as reflected in the most
current partnership records on file with the secretary of state. A copy of
the annual report or partnership record must be submitted to the
Parish before contract award.
2. The signer of the proposal is a representative of the Proposer authorized
to submit this proposal as evidenced by documents such as, corporate
resolution, certification as to corporate principal, etc. If this applies, a
copy of the resolution, certification or other supportive documents
must be submitted to the Parish before contract award.
The cover letter should also:
1. Identify the submitting Proposer and provide its federal tax identification
number;
2. Identify the name, title, address, telephone number, fax number, and email
address of each person authorized by the Proposer to contractually
obligate the Proposer; and
3. Identify the name, address, telephone number, fax number, and email
address of the contact person for technical and contractual clarifications
throughout the evaluation period.
B. Table of Contents: Organized in the order cited in the format contained herein.
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C. Proposer Qualifications and Experience: History and background of Proposer,
related services provided to government entities, existing customer satisfaction,
volume of merchants, etc. Proposer should specifically provide a description of all
relevant consulting assignments similar to the Project requested herein which have
been completed by the Proposer within the last three (3) years ("Recent Projects").
The description of any such Recent Projects should include the following:
1. Name of the client;
2. Year of the assignment and length of time to complete the project;
3. Nature of the services rendered; and
4. Professionals assigned to the project who are also proposed to serve on
this assignment.
D. Proposed Solution/Technical Response: Illustrating and describing proposed
technical solution and compliance with the RFP requirements as described in
Attachment A.
E. Innovative Concepts: Presentation of innovative concepts, if any, for
consideration.
F. Project Schedule: Detailed schedule of implementation plan. This schedule is
to include implementation actions, timelines, responsible parties, etc.
G. Financial Proposal: Proposer's fees and other costs, if any, shall be
submitted on Attachment "H". Prices proposed shall be firm for the duration of
the contract. This financial proposal shall include any and all costs the Proposer
wishes to have considered in the contractual arrangement with the Parish.
H. References: Proposer should provide names, addresses, telephone numbers
and contact persons for five (5) other public jurisdictions for which comparable
services have recently been rendered, including a description of the services
provided.
I. Customer Service: Each Proposer should submit a provision for customer
service, including personnel assigned, toll-free number, and account inquiry, etc.
J. Resumes: Each Proposer should submit resumes for account manager,
designated customer service representative(s) and any other key personnel to be
assigned to this Project, including those of subProviders, if any.
K. Additional Information: Each Proposer should submit any other information
deemed pertinent by the Proposer including terms and conditions which the
Proposer wishes the Parish to consider.
L. Multiple Copies of Response: Each Proposer shall submit one (1) signed
original response. Four (4) additional copies of the proposal should be provided
and one (1) electronic copy via USB or CD.
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PART II: SCOPE OF WORK/SERVICES
2.1 Scope of Work/Services
St. Tammany Parish is seeking a Provider to provide demand-response curb-to-curb transit
services within the Parish's urbanized areas as designated by the U.S. Census Bureau. A full
description of the scope of services is found in Attachment A - Scope of Work.
This project is federally grant funded and therefore requires the Proposer to have a Unique Entity
Identification number (UEI). The Proposer should submit with their response their UEI number. If
the Proposer does not have a UEI already, then they must register at the below link before an
award can be made.
https://sam.gov/content/entity-registration
2.2 Period of Agreement
The term of this contract shall be for a three (3) year period beginning on the date the Parish
provides the Provider with a written notice to proceed. The Contract may be extended for up to
two (2) additional one (1) year terms. The Parish shall pay the Provider based on an hourly rate.
The Parish, but not the Provider, shall have the right to extend the Contract by posting in the mail
or delivering to the Provider a notice of extension no later than three months prior to the end of
the expiring term.
The term of any contract resulting from this solicitation shall begin on the date of the Parish
President's signature or approval in writing by the Parish President or designee. The contract
shall terminate pursuant to the terms and conditions of section 5.31 herein, the terms and
conditions of the contract, operation of law, as agreed between the parties, or upon satisfactory
completion of all services and obligations described in the contract.
2.3 Price Schedule
Prices proposed by the Proposers shall be firm for the term of the contract.
2.4 Deliverables
The deliverables listed in this section are the minimum desired from the successful Proposer.
Every Proposer should describe what deliverables will be provided per their proposal and how
the proposed deliverables will be provided.
2.5 Location
Urbanized Areas of St. Tammany Parish as designated by the United States Census Bureau.
PART III: EVALUATION
The Proposer must clearly designate that they meet each category of the scoring criteria stated
below. The Proposer must briefly describe how their company satisfies the requirement and
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where in their response supports that requirement. Failure to comply with this requirement may
negatively affect the overall score. Please refer to Attachment F.
The evaluation committee shall assign points to its evaluation of each Proposal as follows:
Evaluation Criteria Possible Points
Proposed Solution/Technical Response 25
Qualifications of the Proposer, including, but not limited to, its 20
experience and personnel assigned to the Project
Financial Proposal: 35
The following formula will be used to award points for the price
proposal evaluation:
(Lowest Total Proposal Cost received) / (Total Proposal Cost under
evaluation) x 35 = Price proposal score
Local Match Proposal - The following formula will be used to 15
award points for the price proposal evaluation:
(Total Local Match Proposal under evaluation) / (Highest Total
Local Match Proposal received) x 15 = Local Match Proposal score
Certified Veterans Initiative small entrepreneurship or certified 5
Hudson Initiative small entrepreneurship
Total 100
The proposal will be evaluated in light of the material and the substantiating evidence presented
to the Parish, not on the basis of what may be inferred.
The scores will be combined to determine the overall score. The Proposer with the highest overall
score will be recommended for award.
PART IV: PERFORMANCE STANDARDS
4.1 Performance Requirements
Fuel cap/contribution: The maximum to be paid is $175,000.00 per year based on current prices.
Should a spike in fuel prices occur, it will be addressed on a case-by-case basis by the Parish.
4.2 Performance Measurement/Evaluation
Omitted as not applicable to this RFP.
PART V: GENERAL PROVISIONS
5.1 Legibility/Clarity
Responses to the requirements of this RFP in the formats requested are desirable with all
questions answered in as much detail as practicable. The Proposer's response is to demonstrate
an understanding of the requirements. Proposals shall be prepared providing a straightforward,
concise description of the Proposer's ability to meet the requirements of the RFP. Each Proposer
is solely responsible for the accuracy and completeness of its proposal.
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