SQL for IT Services

Agency: City of Tontitown
State: Arkansas
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541519 - Other Computer Related Services
Posted Date: May 26, 2026
Due Date: Jun 9, 2026
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Bid Number Title/Description Closing Date Date Awarded
SQL for IT Services
Description: The City of Tontitown, Arkansas is requesting Statements of Qualifications (SOQs) from qualified firms to provide professional Information Technology services. This solicitation includes, but is not limited to, SQL Server database administration, system support, cybersecurity services, and IT infrastructure management.
2026-06-09

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CITY OF TONTITOWN
201 EAST HENRI DE TONTI, TONTITOWN, AR 72762
REQUEST FOR STATEMENT OF QUALIFICATIONS (SOQ)
Date: 05/26/2026
1. INTRODUCTION
The City of Tontitown, Arkansas is requesting Statements of Qualifications (SOQs) from qualified firms to provide profes-
sional Information Technology services. This solicitation includes, but is not limited to, SQL Server database administra-
tion, system support, cybersecurity services, and IT infrastructure management.
The City seeks a qualified provider capable of supporting mission-critical municipal systems, ensuring data integrity, system
uptime, and secure operations.
2. PURPOSE
The purpose of this Request for Qualifications is to identify experienced IT service providers capable of supporting municipal
technology environments, with emphasis on:
SQL Server administration and database optimization
Data backup, recovery, and migration services
Network infrastructure management
Cybersecurity monitoring and incident response
Cloud services and Microsoft 365 administration
End-user and help desk support
IT systems planning and consulting
3. SCOPE OF SERVICES
3.1 SQL / Database Services .1 SQL / Database Services
Installation and configuration of SQL Server environments
Performance tuning and query optimization
Data integrity monitoring
Backup and disaster recovery implementation
Database migration and upgrades
3.2 IT Infrastructure Support
Network design and maintenance
Server administration (on-premise and cloud)
Firewall and security appliance management
Security policy development
3.3 Cybersecurity
Mailing address: PO Box 305, Tontitown, AR 72770 Phone: (479) 361-2700 Web: www.tontitown.com
CITY OF TONTITOWN
201 EAST HENRI DE TONTI, TONTITOWN, AR 72762
3.3 Cybersecurity
Security audits and vulnerability assessments
Endpoint protection and monitoring
Incident response and remediation
Security policy development
3.4 End-User Support
Help desk services
Hardware/software troubleshooting
User account management
Training and support
3.5 Consulting Services
Technology planning and modernization
Budgeting and lifecycle planning
Vendor coordination
Systems integration guidance
4. MINIMUM QUALIFICATIONS
Respondents should demonstrate:
Experience supporting municipal or public-sector IT systems
Strong expertise in SQL Server and relational databases
Cybersecurity and network infrastructure knowledge
Ability to provide timely support and emergency response
Certified technical staff (Microsoft, CompTIA, Cisco or equivalent)
Proven track record of IT service delivery in complex environments
5. SUBMISSION REQUIREMENTS
Interested firms shall submit a Statement of Qualifications including:
Company profile and history
Relevant municipal IT experience
Description of SQL/database capabilities
Key personnel qualifications
Service delivery methodology
Mailing address: PO Box 305, Tontitown, AR 72770 Phone: (479) 361-2700 Web: www.tontitown.com
CITY OF TONTITOWN
201 EAST HENRI DE TONTI, TONTITOWN, AR 72762
References from similar clients
General pricing structure (if applicable)
Proof of insurance and licensing
6. EVALUATION CRITERIA
Submissions will be evaluated based on:
Technical expertise and qualifications
Experience with municipal IT systems
SQL/database administration capability
Responsiveness and availability
Past performance and references
Overall approach to service delivery
7. SUBMISSION INFORMATION
Submit SOQs to:
City of Tontitown
Attn: Brad Spurlock, City Planner
PO Box 305
Tontitown, Arkansas 72770
Email (if applicable): bspurlock@tontitownar.gov
Phone: (479)361-2700 x122
Deadline: June 9, 2026
8. GENERAL CONDITIONS
The City reserves the right to:
Reject any or all submissions
Request additional information
Select one or more qualified providers
Establish an on-call or multi-award agreement.
Mailing address: PO Box 305, Tontitown, AR 72770 Phone: (479) 361-2700 Web: www.tontitown.com
This page summarizes the opportunity, including an overview and a preview of the attached documents.
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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