Sole Source Intent - Vertiv Corporation - Replacement of Liebert UPS Batteries
| Agency: | Ontario County |
|---|---|
| State: | New York |
| Type of Government: | State & Local |
| NAICS Category: |
|
| Posted Date: | Jul 23, 2026 |
| Due Date: | Aug 6, 2026 |
| Solicitation No: | Sole Source-26-018 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
Description
Project ID: Sole Source-26-018
Title: Sole Source Intent - Vertiv Corporation - Replacement of Liebert UPS Batteries
Addenda: 0
Release Date: 7/23/2026
Due Date: 8/6/2026
Post Information
Sealed Bid Process:No
Private Bid:No
Summary
THIS IS NOT A COMPETITIVE BID
The County of Ontario intends to recommend the issuance of a Sole Source award to
Vertiv Corporation
for
SERVICE PERFORMED
1. Ensure the battery system is disconnected from UPS and battery system is safe to be worked with.
2. Verify the integrity of the battery rack/cabinet.
3. Remove all modules.
4. Measure and record all open circuit voltages for all units to ensure they can be placed in the string(s) and online.
5. Replace with new units in the exact same orientation as the old units.
6. Replace hardware if supplied with the new batteries. If not supplied, inspect, clean and neutralize the existing cables and
clean the racks/trays from any possible leaking batteries.
7. Clean any corrosion from cables if re-using existing cables and clean the racks/trays from any possible leaking batteries.
8. Add a thin coat of anti-corrosion inhibitor to the face of the connector and to the contact surface of the battery terminal or as
directed by the battery manufacturer.
9. Install tab washers for battery monitoring senses leads.
10. Torque all connections to the specific “inch pound” requirement specified by the manufacturer of the battery.
11. Ensure all battery monitoring wires are connected properly, if battery monitoring is present.
12. Verify that no ground faults exist prior to energizing the battery.
13. Return the battery system to normal float per the manufacturer’s guidelines.
14. Measure and record the total battery float voltage (at the battery).
15. Measure and record charging current.
16. Measure and record the overall AC ripple voltage.
17. Measure and record the overall AC ripple current.
18. Measure and record the ambient temperature.
19. Measure and record 100% of the jar temperatures.
20. Measure and record the float voltage of all jars.
21. Commission the Alber monitor (if present) following the standard commissioning procedures.
22. Provide the battery the proper Freshening charge per the manufacturer’s guidelines.
23. Clean the site of any foreign materials left behind.
24. Prepare batteries for recycling and transportation (wrap the batteries with plastic wrap to secure them to the pallets)
Any purchase order resulting from this proposed sole source will be made in accordance with the laws governing the purchasing processes of the County of Ontario. Any responses received as a result of this Notice of Intent shall be considered solely for the purpose of determining whether to conduct a competitive procurement in the future. Responses will not be considered as proposals, bids, or quotes.
The Purchasing Department has received a request to make the following sole-source procurement:
Requesting Department/Office: Department of Public Works
Product and/or services to be purchased:
SERVICE PERFORMED
1. Ensure the battery system is disconnected from UPS and battery system is safe to be worked with.
2. Verify the integrity of the battery rack/cabinet.
3. Remove all modules.
4. Measure and record all open circuit voltages for all units to ensure they can be placed in the string(s) and online.
5. Replace with new units in the exact same orientation as the old units.
6. Replace hardware if supplied with the new batteries. If not supplied, inspect, clean and neutralize the existing cables and
clean the racks/trays from any possible leaking batteries.
7. Clean any corrosion from cables if re-using existing cables and clean the racks/trays from any possible leaking batteries.
8. Add a thin coat of anti-corrosion inhibitor to the face of the connector and to the contact surface of the battery terminal or as
directed by the battery manufacturer.
9. Install tab washers for battery monitoring senses leads.
10. Torque all connections to the specific “inch pound” requirement specified by the manufacturer of the battery.
11. Ensure all battery monitoring wires are connected properly, if battery monitoring is present.
12. Verify that no ground faults exist prior to energizing the battery.
13. Return the battery system to normal float per the manufacturer’s guidelines.
14. Measure and record the total battery float voltage (at the battery).
15. Measure and record charging current.
16. Measure and record the overall AC ripple voltage.
17. Measure and record the overall AC ripple current.
18. Measure and record the ambient temperature.
19. Measure and record 100% of the jar temperatures.
20. Measure and record the float voltage of all jars.
21. Commission the Alber monitor (if present) following the standard commissioning procedures.
22. Provide the battery the proper Freshening charge per the manufacturer’s guidelines.
23. Clean the site of any foreign materials left behind.
24. Prepare batteries for recycling and transportation (wrap the batteries with plastic wrap to secure them to the pallets)
Anticipated Cost: $41,000
Sole Source Justification:
Factory Training
• Vertiv Services’ customer engineers (CEs) are required to have completed a two-part comprehensive
training program before entering a customer’s site.
• This program includes more than 110 hours of core training such as fundamentals of data center
applications, and electrical and personal safety; more than 400 hours of product-specific and
structured on-the-job training; and at least another 200 hours of training on elective topics.
• Vertiv Services’ CEs keep their level of training up to date by participation in at least 20 hours of new
and refresher training courses each year.
• No other organization is authorized to have their field technicians participate in maintenance training
programs for Liebert solutions.
Startup Services
• The standard factory warranty for Liebert three-phase UPS units is active for 12 months from the date
of startup and is only valid with startup by a Vertiv Services CE.
• Startup performed by an outside service organization reduces the equipment warranty to 90 days with
coverage for parts only.
Maintenance and Troubleshooting Information
• Vertiv Services’ CEs have instant access to Technical Knowledge Online (TKO). This database
includes the latest in maintenance and troubleshooting techniques specific to Liebert equipment.
• The information available through TKO is only accessible to Vertiv Services’ CEs and includes
proprietary information like equipment schematics and assembly drawings.
• Access to the proprietary software used in Liebert UPS units allows Vertiv Services’ CEs to properly
configure your UPS and to be more informed for a superior level of service.
• Through Power Technical Support (PTS), Vertiv Services’ CEs have access to the engineers who
designed and built your power equipment.
Part Availability
• Part support is available to all customers and service providers.
• Part priority is given to Vertiv Services’ contract customers to make certain that contractual obligations
are met.
• To guarantee availability for contract customers, standard lead times apply for all part orders from
non-contract customers and outside service providers.
Technical Support
• PTS exists solely to support Vertiv’s field service organization and is not available to outside service
organizations.
• PTS is comprised of long-tenured factory engineers who are experts in servicing, troubleshooting, and
maintaining Liebert equipment. PTS engineers engage in complex startup activities, support the Vertiv
Services CE in difficult troubleshooting situations, and develop equipment modifications that improve
system performance.
Field Modifications – Field Change Notice (FCN)
• The FCN process for Liebert equipment is managed by PTS and factory personnel, and is not
available to outside service organizations.
• The FCN process allows for engineering improvements to be made to the equipment as soon as an
enhancement has been identified. These FCNs enhance the safety and reliability of Liebert power
systems.
• Safety related FCNs are distributed to the Vertiv customer contact on file. Contract customers are
automatically notified and scheduled for installation.
• Technical FCN enhancements are only available, at no charge, to Vertiv contract customers
We have a current maintenance and warranty contract with Vertiv for our IT and 911 Operations UPS systems. Vertiv will only cover the warranty if the batteries are purchased and installed by them.
Background
This item is replacement of parts, for a UPS, that is critical to our IT and 911 operations. We currently have a warranty and service contract that does not cover this, but do not wish to void any warranty with this equipment.
Timeline
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