Single Source - Beyond Trust (Bomgar) Platform

Agency:	Shelby County
State:	Tennessee
Type of Government:	State & Local
NAICS Category:	511210 - Software Publishers 541511 - Custom Computer Programming Services
Posted Date:	Jul 9, 2026
Due Date:	Jul 17, 2026
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Bid Title:

Category:

Information Technology

Status:

Open

Publish Date:

Thursday, July 9, 2026 - 2:45pm

Close Date:

07/17/2026 - 2:30pm

Contact Person:

Sherry Money

Please submit following details in order to view the document

Name/Business Name *

Email Address *

Phone Number *

Bid Title

Redirect URL

Business Hours:

8:00am-2:30pm

Attachment Preview

NOTICE OF SINGLE SOURCE TO THE PUBLIC

Shelby County Government has identified a single source purchase for the goods/services as

listed below. This notice is not a request for bid, proposal, or qualifications.

Single Source – Beyond Trust (Bomgar) Platform

The identified vendor will:

Provide Beyond Trust (Bomgar) Platform.

1. Remote Support Capability: The solution must provide secure remote access tools that

allow IT support staff to troubleshoot, diagnose, and resolve workstation, software, and

user-related issues without requiring an in-person visit.

2. Operational Continuity: The solution must support daily service desk operations and

provide reliable access for resolving technical issues that affect County employee

services.

3. Security and Access Control: The solution must include secure authentication, session

controls, audit logging, and permission based.

4. Existing System Continuity: The solution must maintain continuity with the County’s

current remote support process, minimizing disruption to support staff.

Procurement Timing/Deadlines:

1. Beyond Trust (Bomgar) Platform will be delivered … OR for the period of July 7, 2026 –

June 30,2027.

If you have the capacity/expertise and are interested in providing the Goods or Services detailed

above please submit a letter of interest as well as your pricing (total & details) via email to

sherry.money@shelbycountytn.gov..

In accordance with Shelby County’s Purchasing policy, notice of single source will be posted on

the County’s website for seven (7) days prior to award.

Notice expires on Julu 17, 2026 at 2:30 p.m.

Shelby County is an equal opportunity affirmative action employer, drug-free with policies of

non-discrimination on the basis of race, sex, religion, color, national or ethnic origin, age,

disability or military service.

THE RIGHT TO REJECT ANY AND ALL QUOTES IS RESERVED

By order of

LEE HARRIS, SHELBY COUNTY MAYOR

SHELBY COUNTY

GOVERNMENT

This page summarizes the opportunity, including an overview and a preview of the attached documents.

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

Sign-up for a Free Trial, Government Bid Alerts

With Free Trial, you can:

You will have a full access to bids, website, and receive daily bid report via email and web.

Try One Week FREE Now

Single Source - Beyond Trust (Bomgar) Platform

Attachment Preview

Sign-up for a Free Trial, Government Bid Alerts

See Also