ServiceNow¢ç Implementation Phase I

Agency: State Government of Georgia
State: Georgia
Type of Government: State & Local
Caegory:
  • 70 - General Purpose Information Technology Equipment (including software).
Posted Date: Jan 17, 2019
Due Date: Jan 25, 2019
Solicitation No: ES-RFQ-54300-1066
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eSource Number ES-RFQ-54300-1066
Agency Name 54300 KENNESAW STATE UNIVERSITY
Contact Name Hicks, Shelby
Contact Phone 4705783962
Contact Email shicks16@kennesaw.edu
Fiscal Year 2019
eSource Title ServiceNow¢ç Implementation Phase I
eSource Description KSU is seeking a registered (Silver level or higher) ServiceNow¢ç Services partner (Supplier) to perform implementation services, including guidance in understanding the effects of our decisions with respect to implementing our business processes within the platform and potential additional ServiceNow¢ç modules in the future. We are currently targeting a February 2019 implementation kickoff. We are seeking a Supplier-guided implementation where the supplier will perform two (2) configurations in each applicable area, working directly with KSU support staff, who will then perform additional configurations themselves, with the supplier available to support as needed. Specifications and Methodology Supplier agrees to a Supplier-guided implementation where the Supplier will perform two (2) complete configurations in each applicable implementation area (as outlined below), working directly with KSU support staff, who will then perform additional configurations internally relying on supplier to provide support as needed.
eSource Released Date 01/17/2019 03:43 PM
Closing Date 01/25/2019
Closing Time 5:00 PM EST
NIGP Code Selection:
92064 --- System Implementation and Engineering Services.
92045 --- Software Maintenance and Support Services.
Documents
eRFQ Template
Checklist of Required Documents
REFERENCE QUESTIONNAIRE
securityimmigrationcomplianceaffidavit
Detailed Information & Requirements
ServiceNow Implementation SOW
SPD-SP028eSourceContractTerms
SPD-SPR013RFXAddendumForm 1
supplierauthorizationform
SupplierDataSheet
TaxComplianceForm
ServiceNow Implementation Cost Sheet
ServiceNow Implementation Mandatory Requirements
ServiceNow Implementation SOW

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