Service Delivery Transformation

Agency:	Washington Metropolitan Area Transit Authority
State:	Washington
Type of Government:	State & Local
NAICS Category:	492110 - Couriers and Express Delivery Services 492210 - Local Messengers and Local Delivery
Posted Date:	Mar 2, 2026
Due Date:	Mar 31, 2026
Solicitation No:	WMATA-0000010698
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

SEP Program:

Solicitation Name:

SEP %:

Solicitation ID:

WMATA-0000010698

Solicitation Format/Type:

Sell Solicitation

RFx

Solicitation Round:

Solicitation Version:

Solicitation Start Date:

03/02/2026 8:00AM EST

03/31/2026 05:00 PM EDT

Solicitation End Date:

Pre Bid/Proposal Date:

Bid/Propose on all Lines Items:

Yes

Solicitation Description:

WMATA is looking for a vendor who will leverage ServiceNow and transform Service Delivery for Digital Modernization WMATA's Information Technology department. WMATA is also looking for the vendor to implement Software and Hardware Asset management. This is a Firm Fixed Price contract, funding by Capital funds.


	Payment Terms:

	Edits to Submitted Bids:
		Allowed
	Multiple Bids:
		Not Allowed

Contact:

Barna, Autumn R

Phone:

arbarna@wmata.com

Email:

Online Discussion:

Live Chat Help:

* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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Service Delivery Transformation

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