Service Delivery Transformation

Agency: Washington Metropolitan Area Transit Authority
State: Washington
Type of Government: State & Local
NAICS Category:
  • 492110 - Couriers and Express Delivery Services
  • 492210 - Local Messengers and Local Delivery
Posted Date: Mar 2, 2026
Due Date: Mar 31, 2026
Solicitation No: WMATA-0000010698
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Description

SEP Program:
Solicitation Name:
Service Delivery Transformation
SEP %:
Solicitation ID:
WMATA-0000010698
Solicitation Format/Type:
Sell Solicitation
RFx
Solicitation Round:
1
Solicitation Version:
4
Solicitation Start Date:
03/02/2026 8:00AM EST
03/31/2026 05:00 PM EDT
Solicitation End Date:
Pre Bid/Proposal Date:
Bid/Propose on all Lines Items:
Yes
Solicitation Description:
WMATA is looking for a vendor who will leverage ServiceNow and transform Service Delivery for Digital Modernization WMATA's Information Technology department. WMATA is also looking for the vendor to implement Software and Hardware Asset management. This is a Firm Fixed Price contract, funding by Capital funds.
Payment Terms:
Edits to Submitted Bids:
Allowed
Multiple Bids:
Not Allowed
Contact:
Barna, Autumn R
Phone:
arbarna@wmata.com
Email:
Online Discussion:
Live Chat Help:
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* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.