Request for Proposals
for
Security Framework
Implementation and GRC
Compliance
Town of Charlestown, RI
For questions or clarifications contact:
Christopher Pancaro
Charlestown IT Manager
Charlestown Town Hall
4540 South County Trail
Charlestown, RI 02813
(401-364-1231)
cpancaro@charlestownri.gov
Table of contents:
Page 1
Page 2
Pages 3
Pages 4-6
Page 7
RFP # cover sheet
RFP Table of Contents & Summary
Submission information
Scope of Work
Proposal Evaluation Scoring
Project Summary:
The Town of Charlestown seeks a comprehensive compliance and risk management
solution tailored to the unique needs of public sector operations. The system will
serve as a centralized hub for monitoring regulatory compliance, managing policies,
and assessing risks. Core capabilities should include streamlined policy
development, incident tracking, workflow automation, real-time monitoring, and
inter-agency collaboration. The goal is to implement a scalable, efficient, and secure
governance, risk, and compliance (GRC) platform that strengthens organizational
resilience and ensures reliable municipal operations, and to adopt a recognized
security framework that provides long-term structure for ongoing compliance and
continuous improvement.
Submission Information
Respondents are asked to submit three (3) copies of their proposals in a sealed envelope, vendors may
include one (1) digital copy on a USB flash drive, clearly marked “RFP- Security Framework and
GRC Compliance Bid” in the lower left corner of the envelope and deliver to The Town Clerk,
Charlestown Town Hall, 4540 South County Trail, Charlestown, Rhode Island 02813. Proposals are
due no later than 3-10-2026 at 3:00 pm. Project Documentation and Specifications are available at
http://www.charlestownri.gov/townbids.
Responses received after the due date will not be opened. Electronic delivery of RFP proposals in
any form is prohibited. The Town of Charlestown reserves the right to reject any and all proposals.
The Town, at its sole discretion, may retain the selected firm to perform any component or all
components of the Security Framework Adoption and GRC Compliance scope of work outlined in this
RFP.
Proposals must be organized in the following structure:
1. Cover Letter and Vendor Information
2. Executive Summary
3. Response to Scope of Work
4. Project Plan and Timeline
5. Company Qualifications and Key Personnel
6. Pricing Proposal
7. References
8. Required Forms and Certifications
9. Vendor Minimum Qualifications
Scope of Work
The selected vendor will provide a comprehensive governance, risk, and
compliance (GRC) solution and related services to support the Town of
Charlestown’s compliance, risk management, and operational needs. The scope of
work includes, but is not limited to, the following:
1. Regulatory Compliance Management
a. Deliver a centralized hub for monitoring, assessing, and managing
compliance requirements to municipal government operations, supported
by ongoing vendor guidance.
b. Ensure adherence to federal, state, and local mandates, including
reporting, audit readiness, and continuous updates as regulations evolve.
c. Provide configurable compliance frameworks with the ability to adapt to
changing regulatory environments and Town-specific requirements.
2. Risk Identification and Assessment
a. Implement tools for identifying, analyzing, and prioritizing
organizational risks, with vendor-supported facilitation of risk reviews.
b. Provide methodologies to quantify potential impacts and likelihoods,
supporting proactive mitigation strategies and risk-informed decision-
making.
c. Deliver dashboards and reports to track risk status, trends, and
remediation progress.
3. Policy and Procedure Management
a. Provide a structured platform for creating, reviewing, approving, and
distributing policies and procedures, including support for mapping
policies to compliance requirements.
b. Enable version control, audit trails, and acknowledgement tracking to
ensure accountability and meet regulatory expectations.
c. Ensure accessibility of policies for all relevant staff and departments,
including scheduled review, and renewal cycles.
4. Audit and Assurance Support
a. Provide a repository for storing, categorizing, and managing audit-
related documentation with vendor assistance in preparing materials.
b. Support internal and external audit processes with tools to track findings,
assign remediation tasks, and generate comprehensive audit reports.
c. Ensure transparent audit trails for compliance validation and evidence
collection.
5. Incident and Issue Tracking
a. Deliver a centralized system to capture and track incidents, issues, and
their resolutions, including compliance-related events.
b. Provide analysis tools to identify root causes, trends, and areas for
improvement, with vendor guidance as needed.
c. Ensure transparency and accountability through structured reporting and
oversight.
6. Workflow Automation
a. Automate routine GRC processes to reduce manual effort and human
error.
b. Provide configurable workflows for approvals, escalations, and task
assignments aligned to the compliance program.
c. Ensure consistency of governance practices across departments and
agencies.
7. Monitoring and Reporting
a. Provide real-time dashboards for key compliance and risk indicators,
highlighting gaps, overdue tasks, and remediation status.
b. Deliver customizable reports for leadership, auditors, and stakeholders,
including scheduled reporting cycles.
c. Enable role-based access to ensure appropriate visibility and separation
of duties across the organization.
This page summarizes the opportunity, including an overview and a preview of the attached documents.