School of Dentistry AI Support for Call Center

Agency: University of Texas at San Antonio
State: Texas
Type of Government: State & Local
NAICS Category:
  • 541519 - Other Computer Related Services
  • 541611 - Administrative Management and General Management Consulting Services
  • 561210 - Facilities Support Services
  • 611710 - Educational Support Services
Posted Date: Sep 16, 2025
Due Date: Oct 31, 2025
Solicitation No: RFP 745-26-P09
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Description

Project: School of Dentistry AI Support for Call Center
Ref. #: RFP 745-26-P09
Type: RFP
Status:
Open
Open Date: Sep 16th 2025, 8:00 AM CDT
Questions Due Date: Oct 20th 2025, 3:00 PM CDT
Contact Information: Strategic Sourcing, strategicsourcing@uthscsa.edu
Close Date: Oct 31st 2025, 3:00 PM CDT

Project Description: The University of Texas Health Science Center (UTHSA) School of Dentistry, ranked #1 in Texas and 30th globally, is seeking proposals from qualified proposers to provide comprehensive Call Center Services (EHR) and should include Artificial Intelligence-powered (AI) features for enhanced patient engagement, and operation efficiency. The award proposer will support patient communications, scheduling, and coordination of care while maintaining HIPAA compliance and aligning with institutional goals for patient satisfaction and access. No Guarantee of Volume. UTHSA does not solicit or guarantee any specific amount of compensation, volume, minimum, or maximum amount of Services under this RFP or any contract or agreement resulting from this RFP.


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