SAP On-Call Professional Services

The City of Palo Alto is seeking proposals from qualified vendors to provide on-call SAP Project Support Services for its Information Technology Department. These services are intended to address project-based, time-limited needs related to the City's SAP landscape, including the SAP ECC 6.0 system, utilities solutions, CRM, and Business Intelligence (BI) systems. The City aims to enhance business functionality, system performance, and user satisfaction while modernizing and streamlining its SAP operations.

The selected vendors will support a range of SAP modules and technologies, such as ABAP/Fiori development, financial and material management, human capital management, and customer relationship management. Services will also include SAP Basis administration, integration with utilities systems, and data analytics through BI/BW tools. Vendors are expected to have deep technical expertise, SAP certifications, and the ability to work collaboratively with the City to deliver high-quality, reliable solutions.