Salesforce CRM Development and Consulting Services for Solid Waste & Recycling

Agency: Washington County
State: Oregon
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
  • 562111 - Solid Waste Collection
Posted Date: Jan 28, 2026
Due Date: Feb 18, 2026
Solicitation No: 2026.017-RFP
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Description


Project ID: 2026.017-RFP

Title: Salesforce CRM Development and Consulting Services for Solid Waste & Recycling

Addenda: 1

Release Date: 1/28/2026

Due Date: 2/18/2026

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Salesforce CRM Development and Consulting Services for Solid Waste & Recycling
Last updated by Addendum #1 on Jan 29, 2026 4:35 AM See what changed
Request for Proposal
HHS
Project ID: 2026.017-RFP
Release Date: Wednesday, January 28, 2026
· Due Date: Wednesday, February 18, 2026 5:00pm
Posted Wednesday, January 28, 2026 11:28am
All dates & times in Pacific Time
Draft Response No Bid20 days, 23 hours, 8 minutes


Post Information

Posted At:Wed, Jan 28, 2026 11:28 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Overview


Summary

Washington County Solid Waste & Recycling (WCSWR) is seeking a contractor to review and update the County’s Salesforce instance to better meet our division’s needs. WCSWR uses Salesforce Force 100 and Salesforce Maps to manage the client and activity information collected while assisting businesses and other organizations throughout the county.

The original architecture of the WCSWR Salesforce instance was developed, with customizations, 15 years ago by another governmental organization. Our assistance program and priorities have since changed and we would like to improve the user experience and increase staff efficiency by reassessing the Salesforce structure, removing unnecessary elements and aligning the function with our current needs.



Background

Washington County is a suburban county located on the west edge of Portland, Oregon. The County seat of government is located in Hillsboro, Oregon. The county covers more than 700 square miles between the City of Portland and the coast range with a population of approximately 600,000. The eastern half of the County is composed of service industries, light manufacturing, residential and commercial activity and the western half is primarily farms and private forest lands. The county has experienced substantial growth over the last fifty years principally in the electronics and high-tech industries.

Washington County Solid Waste and Recycling (WCSWR) is a division of Health and Human Services at Washington County. WCSWR is responsible for providing the public education of, engagement with and assistance to community members and organization to support a high performing materials management system.

We use Salesforce to manage the information collected during our work with businesses, other local governments and community partner organizations. WCSWR helps businesses and other organizations reduce waste and comply with local regulations through prevention, reuse, recycling and proper disposal. The businesses we assist include those from the food service, commercial and residential property management, retail, wholesale and manufacturing industries among others within the unincorporated areas of the county and within ten cities located in Washington County. Assistance includes site visits, recommendations, trainings and material resources.



Timeline

Date of Legal Advertisement:
January 28, 2026
Question Submission Deadline:
February 11, 2026, 12:00am
Submittals Due:
February 18, 2026, 5:00pm
Contractor Selection Date:
February 27, 2026
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* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.