RFR 2026.02 Case Management
| Agency: |
Commonwealth of Massachusetts |
| State: |
Massachusetts |
| Type of Government: |
State & Local |
| NAICS Category: |
- 541511 - Custom Computer Programming Services
- 541611 - Administrative Management and General Management Consulting Services
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| Posted Date: |
Nov 6, 2025 |
| Due Date: |
Jan 7, 2026 |
| Solicitation No: |
BD-26-1059-MAOIG-MAOIG-122617 |
| Original Source: |
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| Contact information: |
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| Bid Documents: |
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Description
Bid Solicitation: BD-26-1059-MAOIG-MAOIG-122617
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Responses Due in 62 Days, 4 Hours, 21 Minutes
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Header Information
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Bid Number:
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BD-26-1059-MAOIG-MAOIG-122617
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Description:
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RFR 2026.02 Case Management
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Bid Opening Date:
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01/07/2026 11:59:00 PM
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Purchaser:
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Marcelle Payen
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Organization:
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Office of the Inspector General
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Department:
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MAOIG - Office of the Inspector General
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Location:
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MAOIG - Office of the Inspector General
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Fiscal Year:
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26
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Type Code:
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Allow Electronic Quote:
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Yes
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Alternate Id:
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Required Date:
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Available Date
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11/06/2025 11:03:02 AM
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Info Contact:
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Contact Marcelle Payen at (617) 722-8805
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Bid Type:
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OPEN
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Informal Bid Flag:
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No
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Purchase Method:
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Open Market
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Pre Bid Conference:
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Bulletin Desc:
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Vendors must submit bid responses and any questions concerning this RFR electronically via email, to the attention of
Marcelle Payen, Chief Fiscal Officer, at RFR.Responses@mass.gov. The OIG will not respond to questions
submitted solely through COMMBUYS, hard copy, telephone call or any other format or submission method. Please review RFR document
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Ship-to Address:
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Marcelle Payen
1 Ashburton Place Rm 1311
Boston, MA 02108
US
Email: marcelle.payen2@mass.gov
Phone: (617) 722-8805
FAX: (617) 723-2334
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Bill-to Address:
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Marcelle Payen
1 Ashburton Place Rm 1311
Boston, MA 02108
US
Email: marcelle.payen2@mass.gov
Phone: (617) 722-8805
FAX: (617) 723-2334
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Print Format:
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File Attachments:
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RFR 2026.02 - Integrated Case Management SaaS.pdf
Attachment A - Price Response Sheet~5.pdf
Attachment B - Sample Invoice~5.pdf
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Form Attachments:
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Required Quote Attachments
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Item # 1:
(
43-23
-
00
)
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The Commonwealth of Massachusetts Office of the Inspector General (OIG) seeks a qualified vendor for a user-friendly Software as a Service (SaaS) cloud based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. Please review RFR for details.
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U N S P S C Code:
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43-23-00
Software
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Qty
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Unit Cost
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UOM
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Total Discount Amt.
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Total Cost
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1.0
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EA - Each
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Manufacturer:
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Brand:
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Model:
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Make:
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Packaging:
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Item # 3:
(
43-23
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37
)
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The Commonwealth of Massachusetts Office of the Inspector General (OIG) seeks a qualified vendor for a user-friendly Software-as-a-Service (SaaS) cloud-based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. Please review the attached RFR document for more details.
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U N S P S C Code:
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43-23-37
System management software
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Qty
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Unit Cost
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UOM
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Total Discount Amt.
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Total Cost
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1.0
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EA - Each
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Manufacturer:
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Brand:
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Model:
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Make:
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Packaging:
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Item # 4:
(
81-11
-
00
)
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The Commonwealth of Massachusetts Office of the Inspector General (OIG) seeks a qualified vendor for a user-friendly Software-as-a-Service (SaaS) cloud-based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. Please review the attached RFR document for more details.
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U N S P S C Code:
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81-11-00
Computer services
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Qty
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Unit Cost
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UOM
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Total Discount Amt.
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Total Cost
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1.0
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EA - Each
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Manufacturer:
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Brand:
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Model:
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Make:
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Packaging:
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Item # 5:
(
81-11
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22
)
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The Commonwealth of Massachusetts Office of the Inspector General (OIG) seeks a qualified vendor for a user-friendly Software-as-a-Service (SaaS) cloud-based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. Please review the attached RFR document for more details.
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U N S P S C Code:
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81-11-22
Software maintenance and support
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Qty
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Unit Cost
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UOM
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Total Discount Amt.
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Total Cost
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1.0
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EA - Each
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Manufacturer:
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Brand:
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Model:
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Make:
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Packaging:
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Item # 6:
(
81-16
-
00
)
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The Commonwealth of Massachusetts Office of the Inspector General (OIG) seeks a qualified vendor for a user-friendly Software-as-a-Service (SaaS) cloud-based case management system (CMS) to perform, manage, and integrate its daily processes and data systems. Please review the attached RFR document for more details.
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U N S P S C Code:
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81-16-00
Information Technology Service Delivery
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Qty
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Unit Cost
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UOM
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Total Discount Amt.
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Total Cost
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1.0
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EA - Each
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Manufacturer:
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Brand:
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Model:
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Make:
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Packaging:
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MASS_AWS_PROD
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