RFQ 2654MM - OpenText Fax (aka RightFax) Support and Maintenance Renewal

Agency: Government of Alberta
State: Alberta
Type of Government: State & Local
NAICS Category:
  • 541519 - Other Computer Related Services
Posted Date: Sep 4, 2026
Due Date: Sep 18, 2026
Solicitation No: AB-2026-06152
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Bid Documents: Please Login to View Page

Description

Basic Information
APC Reference # AB-2026-06152
Internal Reference # 2654MM
Title RFQ 2654MM - OpenText Fax (aka RightFax) Support and Maintenance Renewal
Status OPEN
Posting Type OPEN-COMPETITIVE
Solicitation Type RFQ
Category Services
Contracting Organization Workers' Compensation Board of Alberta
Posting Date & Time (MT) 09/04/2026 11:59 AM
Closing Date & Time (MT) 09/18/2026 02:00 PM
Region(s) of Delivery Alberta
Estimated Contract Start Date 10/13/2026
Estimated Contract End Date 10/14/2029
Contact Person Megan MacKay
Contact Title Contracting Specialist
Contact Email megan.mackay@wcb.ab.ca
Contact Phone (999) 999-9999
Organization Address 9925 107 Street, Edmonton, Alberta, T5J 2S5, Canada
External Posting https://wcbalberta-supplier.ivalua.app/page.aspx/en/bpm/process_manage_extranet/1267

The WCB invites Quotations from authorized Suppliers for the renewal of support and maintenance for WCB’s existing OpenText RightFax environment, as described in Appendix A – OpenText RightFax Support and Maintenance Specifications & Requirements.

The anticipated initial support and maintenance term is October 13, 2026 to October 14, 2029, with 3 optional renewal terms.

Question Submission Details

Interested Suppliers must register on the WCB Supplier Portal located at https://wcbalberta-supplier.ivalua.app/ and download all the RFQ documents. Registration is free for Suppliers.
1.        When in doubt, ask a question. Please do not just assume! There is no limit to the number of questions that can be asked, it is advisable to ask questions as early as possible. Section 2.3 Enquiries outlines the cutoff date and time for submitting questions.
2.        Suppliers are required to follow the inquiries process outlined in Section 2.3 Enquiries and submit all questions and enquiries using the Messaging function within the WCB Supplier Portal. Do not contact any other WCB employees or Suppliers regarding any aspect of this RFQ process.

UNSPSC Commodity Codes
Code Description Code Level
43231500 Business function specific software Class
81110000 Computer services Family
81111800 System and system component administration services Class
81111805 Proprietary or licensed systems maintenance or support Commodity
81111811 Technical support or help desk services Commodity
81112200 Software maintenance and support Class
81112201 Maintenance or support fees Commodity
81112300 Computer hardware maintenance and support Class
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See Also

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* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.