RFQ 27-04750 for ServiceNow
| Agency: |
Commonwealth of Massachusetts |
| State: |
Massachusetts |
| Type of Government: |
State & Local |
| NAICS Category: |
- 541511 - Custom Computer Programming Services
- 541512 - Computer Systems Design Services
- 541519 - Other Computer Related Services
- 541611 - Administrative Management and General Management Consulting Services
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| Posted Date: |
May 1, 2026 |
| Due Date: |
May 20, 2026 |
| Solicitation No: |
BD-26-1060-ITD00-ITD00-128887 |
| Original Source: |
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| Contact information: |
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| Bid Documents: |
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Description
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Header Information
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Bid Number:
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BD-26-1060-ITD00-ITD00-128887
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Description:
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RFQ 27-04750 for ServiceNow
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Bid Opening Date:
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05/20/2026 03:00:00 PM
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Purchaser:
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Sara Middleton
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Organization:
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Executive Office of Technology Services and Security
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Department:
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ITD0001 - Executive Office of Technology Services and Security
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Location:
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ITD00 - TSS General
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Fiscal Year:
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26
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Type Code:
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SS - Statewide Solicitation
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Allow Electronic Quote:
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Yes
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Alternate Id:
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PCR-27-04750
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Required Date:
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Available Date
:
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05/01/2026 03:00:00 PM
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Info Contact:
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Contact Sara Middleton at (617) 626-4400
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Bid Type:
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OPEN
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Informal Bid Flag:
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No
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Purchase Method:
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Open Market
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Pre Bid Conference:
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Bulletin Desc:
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The purpose of this RFQ is to procure products and services provided by ServiceNow. See RFQ document for complete detail. Respondents must be current bidders on Statewide Contract ITS86 to respond.
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Ship-to Address:
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1 No Address See Item Section for specific information
Vendors need to check the Items section
of the PO for ship to information
Boston, MA 02108
US
Email: seeitemsssection@xxx.com
Phone: (617) 626-4400
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Bill-to Address:
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Attention: EOTSS Accounts Payable
One Ashburton Place Room 804
Boston, MA 02108
US
Email: itdinvoices@mass.gov
Phone: (617) 626-5626
Alt. Reference: Tiffany.Chen3@mass.gov
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Print Format:
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File Attachments:
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5.1.26_ITS86 RFQ 27-04750 for ServiceNow_final.docx
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Form Attachments:
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Required Quote Attachments
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Desired Attachment Name
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Description
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SBPP (Small Business Purchasing Program) Eligible?:
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YES
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See SBPP requirements and exceptions at www.mass.gov/sbpp :
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Amendments:
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Amendment #
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Amendment Date
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Amendment Note
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1
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05/01/2026 02:02:52 PM
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To upload the RFQ document. Attachment File Changes: Header 1. File '5.1.26_ITS82 RFQ 27-04750 for ServiceNow_final.docx': File '5.1.26_ITS82 RFQ 27-04750 for ServiceNow_final.docx' deleted . 2. File '5.1.26_ITS86 RFQ 27-04750 for ServiceNow_final.docx': File '5.1.26_ITS86 RFQ 27-04750 for ServiceNow_final.docx' added .
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* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.