RFQ 25-03527 for Remote Support Tool

Agency: Commonwealth of Massachusetts
State: Massachusetts
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
Posted Date: Jun 12, 2025
Due Date: Jun 13, 2025
Solicitation No: BD-25-1060-ITD00-ITD00-117888
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Description


Bid Solicitation: BD-25-1060-ITD00-ITD00-117888
Responses Due in 0 Days, 18 Hours, 56 Minutes
Header Information
Bid Number:
BD-25-1060-ITD00-ITD00-117888
Description:
RFQ 25-03527 for Remote Support Tool
Bid Opening Date:
06/13/2025 03:00:00 PM
Purchaser:
Shawn Johnson
Organization:
Executive Office of Technology Services and Security
Department:
ITD0001 - Executive Office of Technology Services and Security
Location:
ITD00 - TSS General
Fiscal Year:
25
Type Code:
SS - Statewide Solicitation
Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
Available Date
:
06/12/2025 08:31:42 AM
Info Contact: Bid Type:
OPEN
Informal Bid Flag:
Yes

Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
Ship-to Address:
1 No Address See Item Section for specific information
Vendors need to check the Items section
of the PO for ship to information
Boston, MA 02108
US
Email: seeitemsssection@xxx.com
Phone: (617) 626-4400
Bill-to Address:
Attention: EOTSS Accounts Payable
One Ashburton Place Room 804
Boston, MA 02108
US
Email: itdinvoices@mass.gov
Phone: (617) 626-5626
Alt. Reference: Tiffany.Chen3@mass.gov
Print Format:

File Attachments:
RFQ 25-03527 Remote Support Tool v2 06.12.25.docx
Form 2 Cloud Terms 02.05.2025~10.docx
Form 3 Template Statement of Work~2.docx
Form 4 CoMA SaaS Vendor Checklist~2.xlsx

Form Attachments:
Required Quote Attachments

SBPP (Small Business Purchasing Program) Eligible?:

NO

See SBPP requirements and exceptions at www.mass.gov/sbpp :
Item Information

Item # 1:

(
81-16-00-00-0000

)



The purpose of this RFQ is to solicit bids for a Remote Support Tool. See RFQ document for complete detail. Bidders must be current ITS60 or ITS75 (Category 1 or 2) vendors to respond.

U N S P S C Code:
81-16-00
Information Technology Service Delivery



81-16-00-00



Information Technology Service Delivery



81-16-00-00-0000



Information Technology Service Delivery
Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:




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