RFQ - EMPLOYEE ENGAGEMENT SURVEY SERVICES

Agency: San Diego County
State: California
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
  • 541612 - Human Resources Consulting Services
Posted Date: Apr 10, 2026
Due Date: May 7, 2026
Solicitation No: BPM012828
Original Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
RFx Name: BPM012828
RFx Begin Date (UTC+0): RFQ - EMPLOYEE ENGAGEMENT SURVEY SERVICES
RFx End Date (UTC+0): 1
Commodities: 1
RFx Status: Public relations and professional communications services
Solicitation Code: 4/10/2026 8:30:00 AM
Lot #: 5/7/2026 5:00:00 PM
Round #: 26
d
08
h
41
min
21
s

RFx General Information
Code
BPM012828
RFx Name
RFQ - EMPLOYEE ENGAGEMENT SURVEY SERVICES
Lot #
1
Round #
1
RFx Begin Date
4/10/2026 8:30:00 AM
RFx End Date
5/7/2026 5:00:00 PM
Summary
Contact

Nathaniel Pimentel | Procurement Specialist
Cell: 619-772-2042 | Nathaniel.Pimentel@sdcounty.ca.gov

Q&A Start Date (M/d/yyyy)
4/10/2026
8:30:00 AM
Q&A End Date (M/d/yyyy)
4/23/2026
5:00:00 PM
RFx Documents
Selected
Title Type Att. Last Modification Creation Date Validity End Date
RFQ 12828 - Solicitation Packet RFx Commercial Documents (Approved) 4/10/2026 8:51:57 AM 4/10/2026 8:51:37 AM
1 Record(s)

Attachment Preview

DEPARTMENT OF PURCHASING AND CONTRACTING 5560 OVERLAND AVENUE, SUITE 270, SAN DIEGO, CALIFORNIA 92123-1204 PHONE (858) 505-6367 FAX (858) 715-6452 BRENDA MILLER ASSISTANT DIRECTOR
Event Description Date and Time (San Diego Time)
Questions due April 23, 2026 prior to 5:00 p.m.
Quotes due May 7, 2026 prior to 5:00 p.m.

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 12828
DEPARMENT OF HUMAN RESOURCES
EMPLOYEE ENGAGEMENT SURVEY SERVICES
B. RFQ INSTRUCTIONS AND RULES
1. INSTRUCTIONS FOR SUBMITTING A QUOTE
1.1. It is Offeror's responsibility to submit a quote based on the most current RFQ, addenda thereto, County's
responses to Questions, any other information posted on BuyNet, and any diligence material made available by
the County. Offerors are advised to regularly check BuyNet for information. The County has no obligation to
contact Offerors directly with any such RFQ-related information.
1.1.1. To see all information related to this RFQ, to submit Questions, and to receive notifications of
updates, Offerors must select "Participate in RFx" for this solicitation in BuyNet.
1.1.2. If an Offeror is unable to download this document, an Offeror may request a hard copy from
Department of Purchasing and Contracting's front desk or contact clerical support at (858) 505-6367.
1.2. Forms required to be submitted with Offerors response to this RFQ are included in this RFQ or posted on the
County's web site at: https://www.sandiegocounty.gov/content/sdc/purchasing/purchasing-forms.html.
1.2.1. The County may update posted forms from time to time. Unless otherwise specified, Offerors may submit
the version of a form in place as of the date of the posting of this RFQ or any later version thereof.
1.3. Offeror must submit a complete original quote in accordance with the format provided in this solicitation to the
County of San Diego, Department of Purchasing and Contracting, through electronic upload to BuyNet before
the Date and Time listed in Schedule.
1.3.1. If Offeror is unable to submit via BuyNet for any reason, Offeror may submit its quote via email to the
Contracting Officer listed in this document or provide the Purchasing and Contracting front desk with
either (i) electronic files on CD/DVD; or, (ii) a printed quote. Offeror must prominently mark such
submissions with the RFQ number on the outside of the packaging. Please use this method only if unable
to submit through BuyNet.
2. QUESTIONS
2.1. Offerors shall direct requests for explanation regarding the RFQ or related documents to the Contracting
Officer, in writing, as a question ("Question"). Offerors may submit Questions by sending a message to the
Contracting Officer through the "Discussions" functionality in BuyNet.
2.2. The County may choose not to respond to Questions received after the date and time stated in the Schedule for
Question submission. Offeror is responsible for ensuring that Questions are received by the County.
3. QUOTE FORMAT
3.1. Submit electronic quotes as files in .pdf format, except where specified otherwise. For pages other than
signature pages, converted and searchable formats are preferred.
3.2. All quotes shall be signed with a handwritten signature by an authorized officer or employee of Offeror.
4. QUOTE ORGANIZATION
4.1. Your quote should be organized in accordance with the Submittal Items in this RFQ.
4.1.1. Offerors shall organize content to correspond to the applicable exhibit and question or item within
each exhibit.
4.1.2. Offerors shall separate each exhibit into one or more files, clearly named as to the exhibit and order.
4.1.3. Pages shall be consecutively numbered within each exhibit at the bottom or top margin of each page.
4.1.4. Cost/Price information:
4.1.4.1. Offerors must place all cost and pricing information within the Cost/Price exhibit. Price shall be
inclusive of all proposed compensation.
4.2. Confidential/Proprietary information:
4.2.1. The County is a public agency subject to the California Public Records Act, Government Code
7920.000, et seq. Some or all of the documents submitted in response to this RFQ may be subject to
disclosure, and the County intends to publish any resulting contracts to its public website.
4.2.2. It is Offeror's responsibility to identify and separate into a "CONFIDENTIAL/PROPRIETARY"
exhibit and to provide a signed Nondisclosure Indemnification Agreement for:

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 12828
DEPARMENT OF HUMAN RESOURCES
EMPLOYEE ENGAGEMENT SURVEY SERVICES
4.2.2.1. All confidential information that Offeror represents, with legal basis, is exempt from
disclosure pursuant to the California Public Records Act, including PI (Personal Information),
PII (Personally Identifiable Information), or PHI (Protected Health Information);
4.2.2.2. Any proprietary or other information Offeror represents, with legal basis, is exempt from
disclosure under the California Public Records Act and wishes to protect from disclosure.
4.2.3. The "CONFIDENTIAL/PROPRIETARY" exhibit must be clearly labeled with all pages marked as
"CONFIDENTIAL/PROPRIETARY."
4.2.4. Offeror should reference material in the "CONFIDENTIAL/PROPRIETARY" exhibit where it is
needed to respond to a Submittal Item through citation to the "CONFIDENTIAL/PROPRIETARY"
exhibit (for example "See response 1 contained within the 'CONFIDENTIAL/PROPRIETARY'
exhibit for staff Social Security numbers").
4.2.5. If the County determines that a submission improperly designates information as confidential or
proprietary, the County may, at its sole discretion: (i) deem the information releasable; (ii) declare the
submission non-conforming/non-responsive; (iii) remove such information, or (iv) take any other
appropriate action. (Note: Pricing and Terms and Conditions are generally not confidential under the
California Public Records Act).
5. QUOTE EVALUATION
5.1. Evaluations may consider factors such as technical merit, experience, capacity, history of Offeror compliance,
availability, price, and more to determine the quote(s) that provide the best value to the County.
5.2. During evaluation, the County may appropriately consider the sustainability and social, human health,
environmental, and economic impact of Offeror's proposed products and/or approach to providing goods and/or
services, in accordance with Board Policy B-67. Therefore, Offerors are encouraged to include relevant
information in their quotes, to the degree related to the goods or services sought.
5.3. During evaluation, the County may appropriately evaluate the cultural competency of Offeror and Offeror's
proposed approach to providing goods and services. Therefore, Offerors are encouraged to include relevant
information in their quotes, to the degree related to the goods or services sought.
5.4. When evaluating an Offeror's cost or pricing, the County may also consider the effect of the quote on the overall
total cost to the County.
6. COUNTY COMMITMENT
6.1. This RFQ does not commit the County to award a contract, nor does it commit the County to pay any of
Offeror's costs incurred in the preparation or submission of the quote. Further, Offeror shall not incur any
reimbursable cost in anticipation of a contract award.
6.2. Neither Offeror nor any of its representatives shall have any claims whatsoever against the County or any of its
respective officials, agents, or employees arising out of or relating to this RFQ or these procedures (other than
those arising under a definitive contract with Offeror in accordance with the terms thereof).
6.3. The County reserves the right to separately procure the same or similar goods or services.
6.4. The County may withhold all information regarding this procurement until after negotiations are complete,
including, but not limited to: the number of quotes received; the identity of Offeror(s); the content of quotes;
the County's evaluation and results thereof. Information releasable after the conclusion of negotiations is
subject to the disclosure requirements and withholding exemptions of the California Public Records Act.
6.5. Pursuant to County Charter 703.10 and 916, award of a contract resulting from this RFQ may be subject to
the County's requirement to determine that the services can be provided more economically and efficiently by
an independent contractor than by persons employed in the Classified Service.
6.6. In the event that an Offeror is involved in a merger, acquisition, or other change in control, the County reserves
the right to award a contract to a resulting entity.
7. DILIGENCE AND DUTY TO INQUIRE
7.1. Should Offeror find discrepancies in or omissions from, or be in doubt as to the meaning of, the RFQ or related
documents, Offeror shall have a duty to submit a Question to the County.
7.2. Offerors are expected to perform reasonable due diligence with regard to this RFQ and the work required,
including, but not limited to, information that is publicly or otherwise reasonably available and, if applicable,
information that can be obtained during a site visit (including verification of measurements, conditions, and

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 12828
DEPARMENT OF HUMAN RESOURCES
EMPLOYEE ENGAGEMENT SURVEY SERVICES
other attributes). Neither the selected Offeror(s), nor any Offerors, shall be entitled to any price adjustment or
other relief based upon information that was discovered or should have been discovered through due diligence.
7.3. The County makes no representation or warranty, express or implied, as to the accuracy or completeness of any
diligence material or other information provided by the County or any of its agents, representatives, contractors,
or consultants. Such information may reflect good faith assumptions, estimates, or projections, which may or
may not prove to be correct.
7.4. Offeror should not rely upon oral statements made or explanations given by the County, including any oral
responses to Questions or other inquiries. No prior, current, or post award communication(s) with any officer,
agent, or employee of the County shall affect or modify any terms or requirements of this RFQ, except as
explicitly provided for in this RFQ.
8. OFFEROR COMMUNICATIONS
8.1. All communications from Offeror (including its employees, agents, and representatives) to the County or its
officers and employees (including consultants working on or assisting with this procurement), related to this
RFQ or Offeror's quote, must be directed in writing exclusively to the Contracting Officer, unless otherwise
authorized in writing by the Contracting Officer. Offerors shall not communicate with or attempt to contact any
other County personnel about this solicitation, except as otherwise allowed for in this RFQ or by law. Any
improper contact may, at the County's sole discretion, cause Offeror to be removed from consideration for
contract award.
8.2. If Offeror issues any public announcement or otherwise engages in communication that, in the County's sole
determination, compromises the integrity of this RFQ process or attempts to restrain competition, Offeror may
be removed from consideration for award.
8.3. Audio and/or video recording of presentations, discussions, negotiations, , or other communications with the
County regarding this RFQ are prohibited, unless specifically authorized in writing by the Contracting Officer.
9. SOLICITING EMPLOYEES
9.1. Until contract award, Offerors shall not, directly or indirectly, solicit any employee of the County to leave the
County's employ in order to accept employment with Offeror, its affiliates, actual or prospective contractors,
or any person acting in concert with Offeror without prior written approval of the County's Contracting Officer.
This paragraph does not prevent the employment by Offeror of a County employee who has initiated contact
with Offeror.
10. PROHIBITED CONTRACTS AND SUBCONTRACTS
10.1. In accordance with Section 67 of the San Diego County Administrative Code, the County shall not contract
with, and shall reject any quote submitted by, the person or entities specified below, unless the Board of
Supervisors finds that special circumstances exist which justify the approval of such contract:
10.1.1. Persons employed by the County or of public agencies for which the Board of Supervisors is the
governing body;
10.1.2. Profit-making firms or businesses in which employees described in subsection 11.1.1 serve as
officers, principals, partners, or major shareholders;
10.1.3. Persons who, within the immediately preceding twelve (12) months, came within the provisions of
subsection 11.1.1 and who (i) were employed in positions of substantial responsibility in the area of
service to be performed by the contract; or, (ii) participated in any way in developing the contract or
its service specifications; and
10.1.4. Profit-making firms or businesses in which the former employees described in subsection 11.1.3 serve
as officers, principals, partners, or major shareholders.
10.2. Per Board Policy A-79, a successful Offeror that is a non-profit corporation shall not subcontract any work
under the agreement with a related for-profit subcontractor where an interlocking directorate, management, or
ownership relationship exists, unless specifically authorized by the Board of Supervisors.
10.3. Offeror certifies that, if awarded a contract under this RFQ, such contract will be in compliance with Sections
11.1 and 11.2 above. Offeror shall promptly notify the County of any change in circumstance affecting these
provisions.

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 12828
DEPARMENT OF HUMAN RESOURCES
EMPLOYEE ENGAGEMENT SURVEY SERVICES
11. CALIFORNIA REVENUE & TAXATION CODE 18662
11.1. In compliance with California Revenue and Taxation Code 18662, if Offeror is a non-resident of California
(out-of-state invoices) that receives California source income and has not completed Franchise Tax Board Form
590, there may be a backup withholding on all payments. Fifteen (15) business days prior to the first payment
from the County, new suppliers or suppliers with expired forms or forms with incorrect information must submit
new forms to the County (forms are available from the Franchise Tax Board website listed below).
11.2. Under certain circumstances, Offerors may be eligible for reduced or waived nonresident withholding. If
Offeror has already received a waiver or a reduced withholding response from the State of California and the
response remains valid, Offeror should submit the response to the County in lieu of the forms. Failure to submit
the required forms will result in withholding of payments. Offerors should access the Franchise Tax Board
websites, listed below, for tax forms and relevant information regarding non-resident withholding, including
waivers or reductions. The County will not give Offerors any tax advice. It is recommended that Offerors speak
with their tax advisers and/or the State of California for guidance.
Franchise Tax Board Websites:
https://www.ftb.ca.gov
https://www.ftb.ca.gov/forms/search/
11.3. If selected for award, Offeror must submit applicable forms to the Auditor & Controller via fax, at (858) 694-
2060, or mail originals to: County of San Diego, 5530 Overland Avenue, Suite 410, San Diego, CA 92123. The
P.O. Number or Contract Number (if available) and "California Revenue and Taxation Code 18662" must
appear on fax cover sheet and/or the outside of the mailing envelope.
12. W-9 FORM
12.1. If selected for award, Offeror must complete and submit a W-9 form if a current form is not on file with the
County.

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 12828
DEPARMENT OF HUMAN RESOURCES
EMPLOYEE ENGAGEMENT SURVEY SERVICES
C. SUBMITTAL ITEMS
1. EXHIBIT 1 - REQUIRED FORMS
1.1 Submit a completed and signed Offeror's Cover Page (PC600) form
* Required for all Offerors
* located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC600_dpc_Offerors_Cover_Page.pdf
1.2 Submit a completed and signed Representations and Certifications form (PC601)
* Required for all Offerors
* located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC601_dpc_Reps_and_Certs.pdf
1.3 Submit a completed and signed Small-Local Business Self-Certification Form (PC610)
* All Offerors are encouraged to complete this form to support County data collection.
* located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC610_dpc_Small_Local_Self_Cert.pdf
1.4 Submit a completed and signed Nondisclosure Indemnification Agreement (PC620) (if applicable).
* Required if submitting Confidential/Proprietary Information (see RFQ Instructions and Rules section 4.2)
* located at:
https://www.sandiegocounty.gov/content/dam/sdc/purchasing/docs/PC620_dpc_Nondisclosure_Indemnity.pdf
2. EXHIBIT 2 - PROGRAM/TECHNICAL EXHIBIT
2.1 Confirm (YES/NO) Offeror's agreement to the Statement of Work (SOW) requirements as stated.
YES NO

2.1.1. If Offeror has exceptions to any requirements, provide a marked-up redline version of the Statement of Work
that provides applicable alternative language along with a supporting explanation to support any alternative
standards/language being proposed. Failure to specifically reject a proposed requirement will be deemed an
acceptance of such requirement.
2.2 Provide a detailed description of your proposed approach to meeting the SOW. Include in your description:
2.2.1 An outline of your proposed approach to each element of the survey as outlined in SOW section 4.
2.2.2 Describe the best practice methods to be deployed on this project, and the technology and tools available
to support key components of the project such as:
2.2.1.1 Data gathering
2.2.1.2 Quality assurance of data protection
2.2.1.3 Assurance of anonymity for County employees when providing results reports to County
2.2.1.4 Engagement tracking
2.2.1.5 Reporting - Detail the standard and customized reporting that can be provided to the County within
the fixed price proposed for these services.
2.2.1.6 Stakeholder communications and report delivery
2.3 Provide a timeline and deliverables to support the completion of each individual Survey (from notification of
initial meeting to the presentation of the Survey results).
2.4 Provide an overview of your organization's history and experience of providing employee engagement survey
services for large clients (private sector or government) involving a similar number of positions and/or similar
types of classifications.

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 12828
DEPARMENT OF HUMAN RESOURCES
EMPLOYEE ENGAGEMENT SURVEY SERVICES
2.5 Provide a list of similar scope projects conducted for large clients involving similar scope work to that of the
County's requirements and undertaken within the past five (5) years. For each project include listed:
2.5.1 Client Name.
2.5.2 A summary description of the work that your firm performed and similarities to the County's scope.
2.5.3 Project Start Date/End Date.
2.5.4 Provide sample materials from these projects (for example, survey requests templates, etc.)
2.6 Provide a list of all sub-contractors who are being utilized to perform services related to this agreement. For each
proposed sub-contractor:
2.6.1 Describe the role/tasks to be performed.
2.6.2 Provide an overview of experience that supports their ability to perform.
2.6.3 If not applicable confirm 'N/A'.
2.7 Provide resumes for all key personnel to be assigned to this project. Include:
2.7.1 Pertinent years of experience performing similar scope services for similar types of clients (list project
information as applicable).
2.7.2 Education
2.7.3 Certifications
2.7.4 Additional applicable qualifications
3. EXHIBIT 3 - PRICE
3.1 Complete Exhibit C - Payment Schedule
3.1.1 There shall be no Reimbursable Expenses allowed, and the fixed pricing shall include all costs to
complete the work.
3.1.2 Describe any assumptions used to develop pricing.
4. EXHIBIT 4 - ACCEPTANCE OF TERMS AND CONDITIONS
4.1 The County's terms and conditions, and insurance requirements have been provided as part of this document.
The Offeror should respond to these documents in accordance with the procedures and format set forth below.
4.1.1 Confirm acceptance "YES/NO" of the proposed County of San Diego's terms and conditions,
including insurance requirements as presented.
YES NO

4.1.1.1 If "NO," provide a detailed list of exceptions to the terms and conditions, the nature of its
concern, and what terms the Offeror is willing to accept. The Offeror will be deemed to have
accepted any terms and conditions to which it does not take exception in its proposal, and
such accepted terms and conditions will not be subject to further negotiation. Should you
take exception(s) to the Draft Agreement, you understand that the County may, as part of its
evaluation process, conclude that exceptions are so numerous and/or material as to make an
award to the Offeror unacceptable.
D. REQUIRED FORMS
RESERVED

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 12828
DEPARMENT OF HUMAN RESOURCES
EMPLOYEE ENGAGEMENT SURVEY SERVICES
E. EXHIBIT A - STATEMENT OF WORK
1. Scope of Work/Purpose
1.1 The Contractor will design and administer employee engagement surveys for the County workforce,
comprising of approximately 19,000 County employees. Actual participation will vary based on
departmental participation. Contractor will perform key driver data analysis and provide interpretation
and recommendations.
1.2 Contractor will communicate the results of completed employee engagement surveys to the Executive
Leadership Team. An initial survey will be held in September 2026.
1.3 Timing and Cadence: First survey shall be conducted in calendar year 2026 and up to four additional
surveys may be conducted, in a similar format to the 1st year survey, for option years 2028, 2030, 2032
and 2034, at the sole discretion of the County. It is expected that results will be communicated during
the year that the survey is conducted. County acknowledges that if the survey is conducted late in any
given year, the results may be delivered in the next calendar year.
2. Background
In March 2022, the Board of Supervisors directed the Department of Human Resources to partner with an
external employee engagement contractor to conduct biennial surveys of County employees. The purpose of
these surveys is to better understand strengths within the organization and identify opportunities for
improvement. The County completed surveys in 2022 and 2024 using an outside contractor. Following the 2024
survey, the contractor notified the County that it would no longer be offering engagement survey services to its
clients. As a result, the Department of Human Resources must procure a new contractor to administer and
analyze the 2026 survey and future survey cycles. The purpose of the employee engagement survey is to
understand the climate of the workforce, as it relates to employee engagement. The work supports other high-
priority County of San Diego initiatives that include but are not limited to belonging, sustainability, excellence,
access, equity, integrity.
3. Goals and Outcomes:
3.1 Goals: Contractor shall provide the services described herein to accomplish the following goals:
3.1.1 Design and deliver employee engagement survey for approximately 19,000 County employees.
Employees include non-salaried (both represented and non-represented), salaried, and executive
employees of the County of San Diego.
3.1.2 Analyze results and provide reports that include key findings broken down by identified
demographics and department, results of key driver analysis, areas of strength, and
recommendations for actions.
3.1.3 Develop and deliver presentations on the County-wide results, delivered to the Chief
Administrative Officer (CAO), project team, and Executive Leadership Team.
3.1.3.1 Countywide results may also need to be separated into organizational groups to show
overall engagement levels across the departments in those groups.
3.1.4 Lead discussion in lessons learned and process improvement to assess areas of strength and
opportunities for improvement.
3.2 Outcome Objectives: Contractor shall achieve the following objectives:
3.2.1 Survey Planning and Development
3.2.1.1 Develop and deliver a comprehensive project plan outlining tasks, timelines,

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 12828
DEPARMENT OF HUMAN RESOURCES
EMPLOYEE ENGAGEMENT SURVEY SERVICES
responsibilities, and milestones for the employee engagement survey.
3.2.1.2 Produce finalized survey questions that reflect County requirements, incorporate stakeholder
feedback, and align with industry standards for employee engagement measurement.
Employee Engagement Survey to include key demographic data.
3.2.1.3 Design the Employee Engagement Survey to capture key demographic data necessary
for meaningful analysis and reporting.
3.2.1.4 Establish and document a clear process for accessing and completing the survey,
including accommodations for employees without online access.
3.2.1.5 Prepare written minutes for each meeting held between the consultant and County staff,
capturing action items, decisions, and followup needs.
3.2.2 Communication / Administration
3.2.2.1 Customized communication templates to include introduction to survey,
announcements, frequently asked questions (FAQs), status reports, reminders, and final
results and findings.
3.2.2.2 Testing with appointed County staff on distribution and retrieval of survey as well as
testing the survey itself.
3.2.2.3 Distribution of survey to provided list of County staff email addresses in batches
according to the County's IT requirements.
3.2.2.4 Distribution of reminder emails periodically throughout survey launch period to those
that have not yet completed.
3.2.2.5 Alternative methods of survey distribution, if needed.
3.2.2.6 Daily response rates during survey launch period.
3.2.2.7 Contractor will provide an email address for County employees to contact Contractor
with any questions during survey administration.
3.2.3 Reporting
3.2.3.1 Tabulated results for Countywide results and results for each eligible Department Head
that can be printed and be made available online.
3.2.3.2 Final report with County-wide results, including executive summary, that includes
demographic comparisons, data analysis, key driver analysis, results analysis and
recommendations for strategic and tactical actions to increase employee engagement.
3.2.3.3 Ability to establish baselines and make comparisons of level of engagement to a
nationally representative sample of employees in public and private sector
organizations.
3.2.3.4 Countywide and departmental results reports shall be benchmarked with results from
the County's two previous engagement surveys conducted by an external contractor in
2022 and 2024.
3.2.4 Presentation
3.2.4.1 Executive briefing of County-wide results for CAO, Executive Leadership team,
project team, and other requested meetings.
3.2.5 Lessons Learned and Process Improvement

COUNTY OF SAN DIEGO - REQUEST FOR QUOTATIONS (RFQ) 12828
DEPARMENT OF HUMAN RESOURCES
EMPLOYEE ENGAGEMENT SURVEY SERVICES
3.2.5.1 Lead lessons learned session for project team.
3.2.5.2 Produce meeting minutes.
3.2.6 Administration
3.2.6.1 Re-administer surveys during survey cycles and follow updated first year project plan
or as agreed upon, based on business needs and integration of lessons learned.
3.2.7 Contract Closeout
3.2.7.1 Deliverables include project reports, templates, and reports delivered during the life of
the contract.
3.2.7.2 Deliverables and other material submitted to the County shall be editable
Word/Excel and/or PDF formats.
4 Specific Requirements for Service Delivery for 2026 Survey and subsequent optional 2028, 2030, 2032, and
2034 surveys.
4.1 Project Plan: Contractor shall meet with Contracting Officer's Representative (COR) and designated
staff for an Initial Meeting to review objectives and expectations within ten (10) business days of County
request.
4.2 Contractor shall provide a Project Plan to the COR within thirty (30) days of Initial Meeting. The County
of San Diego (County) will review the Project Plan and may request revisions. The County will provide
written notice of acceptance of the Project Plan to the Contractor.
4.3 Survey Planning: Contractor shall review survey content, develop survey purpose and objectives,
understand data requirements for survey administration and reporting as well as establish the timeline
and key milestones for the survey. All elements of the survey planning, design and communications will
consider and align with other events and initiatives occurring across the organization.
4.4 Survey Development: Based on outcomes from the planning meeting(s), the Contractor shall develop
and finalize the Calendar Year 2026 survey, which will be based on questions from previous County
employee engagement surveys and any additional questions that may be determined to support the
organization's strategic plan.
4.4.1 The target length of the survey is approximately fifty (50) rating questions.
4.4.2 The survey shall include demographic information including, but not limited to gender,
race/ethnicity, sexual orientation, age, supervisor/non-supervisor, teleworker/hybrid, pay rate
range, years of service, and department.
4.4.3 The Contractor shall ensure employees access the survey in a way that preserves the anonymity
of the rater.
4.4.4 The Contractor shall provide options for employees to access and complete the survey
(including consideration for those who may not have online access).
4.4.5 The survey shall remain open for approximately three weeks to collect employee responses.
4.4.6 Contractor shall record and provide the County minutes produced for each meeting between
contractor and County staff.
4.5 Marketing and Communication Templates: Contractor shall provide customized communication
templates to support marketing and communication to leadership and employees during the entire

This page summarizes the opportunity, including an overview and a preview of the attached documents.
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.

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See Also

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Bid Due: 7/27/2026

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Bid Due: 8/21/2026

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City of Glendale

Bid Due: 9/11/2026

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City of Los Angeles

Bid Due: 9/16/2026