RFP 130-WTCC1974261032-26CL Payment Gateway and Payment Processing
| Agency: | State Government of North Carolina |
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| State: | North Carolina |
| Type of Government: | State & Local |
| NAICS Category: |
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| Posted Date: | Feb 12, 2026 |
| Due Date: | Mar 9, 2026 |
| Solicitation No: | Doc1974261032 |
| Original Source: | Please Login to View Page |
| Contact information: | Please Login to View Page |
| Bid Documents: | Please Login to View Page |
| Solicitation Number: | Doc1974261032 |
| Project Title: | RFP 130-WTCC1974261032-26CL Payment Gateway and Payment Processing |
| Description: | RFP 130-WTCC1974261032-26CL Payment Gateway and Payment Processing |
| Opening Date: | 3/9/2026 2:00 PM |
| Posted Date: | 2/13/2026 |
| Status: | Open |
| Department: | WAKE TECHNICAL COMMUNITY COLLEGE |
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Solicitation Number
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Doc1974261032
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Department
WAKE TECHNICAL COMMUNITY COLLEGE
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Status Reason
Open
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Opening Date
2026-03-09T14:00:00.0000000
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Posted Date
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2026-02-12T21:00:14.0000000Z
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Commodity Code
Social development and services
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Mandatory Conference/Site Visit
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Special Instructions
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Solicitation Type
*
Select RFP IFB RFI
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Owner
Abelardo Lopez
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Description
RFP 130-WTCC1974261032-26CL Payment Gateway and Payment Processing
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Attachments
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Attachment Preview
STATE OF NORTH CAROLINA
Wake Technical Community College (WTCC)
REQUEST FOR PROPOSAL NO.
RFP 130-WTCC1974261032-26CL
Contract Name:
Payment Gateway and Payment Processing
Bid Opening Date: March 8, 2026 @ 2:00 PM EST
Refer ALL inquiries regarding this RFP to:
Abelardo Carlos Lopez
aclopez6@waketech.edu
919-866-5504
Issue Date: February 12, 2026
Commodity Code: 931415 – Social Development
Services
Purchasing Agency: Wake Tech Community College
Requisition No.: TBD
OFFER
The Purchasing Agency solicits offers for Services and/or goods described in this solicitation. All offers and
responses received shall be treated as Offers to contract as defined in 9 NCAC 06A.0102(12).
EXECUTION
In compliance with this Request for Proposal (RFP), and subject to all the conditions herein, the undersigned
offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered
herein, within the time specified herein.
Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.
OFFEROR:
STREET ADDRESS:
P.O. BOX:
ZIP:
CITY, STATE & ZIP:
TELEPHONE NUMBER: TOLL FREE TEL. NO
NAME & TITLE OF PERSON SIGNING:
FAX NUMBER:
AUTHORIZED SIGNATURE:
DATE:
E-MAIL:
Offer valid for one hundred twenty (120) days from date of offer opening unless otherwise stated here: ____
days
ACCEPTANCE OF OFFER
If any or all parts of this offer are accepted, an authorized representative of Wake Technical Community College
(WTCC) shall affix its signature hereto and any subsequent Request for Best and Final Offer, if issued. Acceptance
shall create a contract having an order of precedence as follows: Best and Final Offers, if any, Special terms and
conditions specific to this RFP, Specifications of the RFP, the Department of Information Technology Terms and
Conditions, and the agreed portion of the awarded Vendor’s Offer. A copy of this acceptance will be forwarded to
the awarded Vendor(s).
FOR PURCHASING AGENCY USE ONLY
Offer accepted and contract awarded this date
, as indicated on attached certification,
by
(Authorized representative of WTCC).
Payment Gateway and Payment Processing –130-WTCC1974261032-26CL
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October 9, 2025
Table of Contents
1.0 ANTICIPATED Procurement Schedule .......................................................................................3
2.0 Purpose of RFP...........................................................................................................................3
2.1 Introduction.............................................................................................................................3
2.2 Agency Background................................................................................................................3
2.3 SUMMARY OF PROBLEM Statement....................................................................................4
2.4 Contract Term.........................................................................................................................4
2.5 Effective Date .........................................................................................................................4
2.6 Contract Type .........................................................................................................................4
3.0 RFP requirements and Specifications .........................................................................................4
3.1 General requirements and Specifications ............................................................................... 4
3.2 Security Specifications............................................................................................................5
3.3 Enterprise Specifications ........................................................................................................6
3.3.1 ARCHITECTURE DIAGRAMS [RESERVED]...........................................................................6
3.3.2 SOLUTION ROADMAP ............................................................................................................6
3.3.3 IDENTITY AND ACCESS MANAGEMENT ..............................................................................6
3.3.4 INTEGRATION APPROACH .................................................................................................... 6
3.3.5 DISASTER RECOVERY AND BUSINESS CONTINUITY ........................................................6
3.3.6 DATA MIGRATION...................................................................................................................7
3.3.7 APPLICATION MANAGEMENT [RESERVED] ........................................................................ 7
3.3.8 ACCESSIBILITY.......................................................................................................................7
3.4 Business and Technical Requirements...................................................................................7
3.5 Business and Technical Specifications...................................................................................9
4.0 Cost of Vendor’s Offer...............................................................................................................10
4.1 Offer Costs ........................................................................................................................... 10
4.2 Payment Schedule................................................................................................................ 10
5.0 Evaluation ................................................................................................................................. 10
5.1 Source Selection................................................................................................................... 10
5.2 Evaluation Criteria ................................................................................................................ 11
5.3 Best and Final Offers (BAFO) ............................................................................................... 12
5.4 POSSESSION AND REVIEW .............................................................................................. 12
6.0 Vendor Information and Instructions ......................................................................................... 12
6.1 General Conditions of Offer .................................................................................................. 12
6.2 General Instructions for Vendor ............................................................................................ 14
6.3 Instructions for Offer Submission.......................................................................................... 16
7.0 Other Requirements and Special Terms ................................................................................... 18
7.1 Vendor Utilization Of Workers Outside of U.S. ..................................................................... 18
7.2 Financial Statements ............................................................................................................ 18
7.3 Financial Resources Assessment, Quality Assurance, Performance and Reliability ............ 18
7.4 Vendor’s License or Support Agreements ............................................................................ 19
7.5 Resellers [Reserved] ............................................................................................................ 19
7.6 DISCLOSURE OF LITIGATION............................................................................................ 19
Payment Gateway and Payment Processing –130-WTCC1974261032-26CL
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7.7 CRIMINAL CONVICTION ..................................................................................................... 19
7.8 Security and Background Checks......................................................................................... 20
7.9 Assurances ........................................................................................................................... 20
7.10 Confidentiality of offers ............................................................................................................ 20
7.11 Project Management [RESERVED].........................................................................................21
7.12 Meetings..................................................................................................................................21
7.13 Recycling and Source Reduction ............................................................................................ 21
7.14 Special Terms and Conditions [RESERVED] .......................................................................... 21
7.15 AGENCY Terms and Conditions ............................................................................................. 21
Attachment A: Definitions.................................................................................................................... 22
Attachment B: Department of Information Technology Terms and Conditions FOR SAAS AND/OR
VENDOR HOSTED SOLUTIONS ....................................................................................................... 24
Attachment C: Description of Offeror .................................................................................................. 45
Attachment D: Cost Form ................................................................................................................... 47
Attachment E: Vendor Certification Form............................................................................................48
Attachment F: Location of Workers Utilized by Vendor - Disclosure Statement..................................49
Attachment G: References..................................................................................................................51
Attachment H: Financial Review Form ................................................................................................ 52
Payment Gateway and Payment Processing –130-WTCC1974261032-26CL
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1.0 ANTICIPATED PROCUREMENT SCHEDULE
The Agency Procurement Agent will make every effort to adhere to the following schedule:
Action
Responsibility
RFP Issued
Written Questions Deadline
Agency’s Response to Written Questions/
RFP Addendum Issued
Offer Opening Deadline
Offer Evaluation
Selection of Finalists
Oral Presentations and/or Product Demonstrations by
Finalists (Optional)
Negotiations with Finalists
Best and Final Offers Deadline from Finalists
Contract Award
WTCC
Potential Vendors
WTCC
Vendor(s)
WTCC
WTCC
Selected Vendors
WTCC designees and
selected Vendor(s)
Selected Vendor(s)
WTCC
Date
February 12, 2026
February 23, 2026
March 2, 2026
March 9, 2026
March 11, 2026
March 23, 2026
March 26, 2026
April 22, 2026
April 24, 2026
May 1, 2026
2.0 PURPOSE OF RFP
2.1 INTRODUCTION
The purpose of this RFP is to solicit Offers for an all-encompassing, integrated payment solution from a
single vendor that provides a seamless user experience for our students and community. This tool should
function in such a way as to minimize delays in payment processing.
2.2 AGENCY BACKGROUND
Wake Tech is North Carolina’s largest community college, serving more than 70,000 adults annually, with
seven campuses, four training centers, multiple community sites, and a comprehensive array of online
learning options. Wake Tech is fully accredited by the Southern Associate of Colleges and Schools and offers
more than 200 associate degrees, diplomas, and certificates that prepare students for university transfer or
immediate employment. About half of those programs can be completed online and the college was named
to Newsweek’s list of America’s Top Online Colleges 2022. Wake Tech also offers short-term, non-degree
programs in IT, healthcare, hospitality, public safety, skilled trades, and more. Non-degree programs include
small business support, customized corporate training, and basic skills courses such as English as a Second
Language and high school equivalency preparation. Wake Tech serves high school students at three
Cooperative Innovative High Schools in partnership with Wake County Public Schools. For more information,
visit waketech.edu or @waketechcc on social media.
The intent of this solicitation is too aware of an Agency Specific Term Contract.
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Payment Gateway and Payment Processing –130-WTCC1974261032-26CL
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2.3 SUMMARY OF PROBLEM STATEMENT
The College seeks a single vendor to provide a cohesive solution to payment processing. This solution should
provide services for its payment gateway and payment processor. The ideal product will provide real-time
financial transactions for students and customers.
2.4 CONTRACT TERM
A contract awarded pursuant to this RFP shall have an effective date as provided in the Notice of Award.
The term shall be two (2) years, and will expire upon the anniversary date of the effective date unless
otherwise stated in the Notice of Award, or unless terminated earlier. WTCC retains the option to extend the
Agreement for one (1) year period at its sole discretion.
2.5 EFFECTIVE DATE
This solicitation, including any Exhibits, or any resulting contract or amendment shall not become effective
nor bind WTCC until the appropriate WTCC purchasing authority/official or Agency official has signed the
document(s), contract or amendment; the effective award date has been completed on the document(s), by
WTCC purchasing official, and that date has arrived or passed. WTCC shall not be responsible for
reimbursing the Vendor for goods provided nor Services rendered prior to the appropriate signatures and the
arrival of the effective date of the Agreement. No contract shall be binding on WTCC until an encumbrance
of funds has been made for payment of the sums due under the Agreement.
2.6 CONTRACT TYPE
Indefinite Quantity Agency Specific Contract – Pursuant to 9 NCAC 6B.0701, this solicitation will establish
an indefinite quantity agency specific contract between a Vendor and WTCC. The quantity of Goods or
Services that may be used by WTCC is undetermined. An estimated quantity based on history or other means
may be used as a guide but shall not be a representation by WTCC of any anticipated purchase volume
under any contract made pursuant to this solicitation.
WTCC reserves the right to make partial, progressive or multiple awards where it is advantageous to award
separately by items; where more than one supplier is needed to provide the contemplated specifications as
to quantity, quality, delivery, service, geographical areas; or where other factors are deemed to be necessary
or proper to the purchase in question.
3.0 RFP REQUIREMENTS AND SPECIFICATIONS
3.1 GENERAL REQUIREMENTS AND SPECIFICATIONS
3.1.1 REQUIREMENTS
Requirement means, as used herein, a function, feature, or performance that the System must
provide. If the offer can not meet the requirements, they will not be evaluated.
3.1.2 SPECIFICATIONS
Specification means, as used herein, a detailed description that documents the function and
performance of a system or system component.
The apparent silence of the specifications as to any detail, or the apparent omission of detailed
description concerning any point, shall be regarded as meaning that only the best commercial practice
is to prevail and that only processes, configurations, materials and workmanship of the first quality
may be used. Upon any notice of noncompliance provided by the State, Vendor shall supply proof of
compliance with the specifications. Vendor must provide written notice of its intent to deliver alternate
or substitute Services, products, goods or other Deliverables. Alternate or substitute Services,
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Payment Gateway and Payment Processing –130-WTCC1974261032-26CL
October 9 2025
This page summarizes the opportunity, including an overview and a preview of the attached documents.
* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.
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