90-26-264-RFP Workday Implementation Partner

MARICOPA COUNTY SPECIAL HEALTH CARE DISTRICT
VALLEYWISE HEALTH
REQUEST FOR PROPOSALS
WORKDAY IMPLEMENTATION PARTNER
90-26-264-RFP
DATE OF ISSUE: MAY 5, 2026
DEADLINE FOR INQUIRIES: MAY 15, 2026 3:00 PM, PHOENIX, AZ TIME
DATE & TIME PROPOSALS DUE: JUNE 1, 2026 3:00 PM, PHOENIX, AZ TIME
CONTRACTS MANAGEMENT DEPARTMENT
2619 E. PIERCE STREET, PHOENIX, AZ 85008
REVISED 09.26-2023

WORKDAY IMPLEMENTATION PARTNER: 90-26-264-RFP
Request for Proposal No: 90-26-264-RFP Due Date:
Material and/or Services: Time: Phoenix, AZ Time
Location: Valleywise Health Contact: Kelly Garrett
Address: 2601 E. Roosevelt Street, 1st Floor, Phoenix, AZ 85008 Phone: 602-344-1473
MANDATORY OFFER AND ACCEPTANCE
By signing below, the Proposer hereby certifies that:
They have read, understand, and agree that acceptance by Valleywise Health of the Proposer's offer by the issuance of a purchase order or
contract will create a binding contract; They agree to fully comply with all terms and conditions as set forth in the Valleywise Health Procurement
Code, and amendments thereto, together with the specifications and other documentary forms herewith made a part of this specific
procurement;
The person signing the Proposal certifies that he/she is the person in the Proposer's organization responsible for, or authorized to make,
decisions regarding the prices quoted. The Proposer is a corporation or other legal entity.
No attempt has been made or will be made by the Proposer to induce any other firm or person to submit or not to submit a Proposal in
response to this RFP.
All amendments to this RFP issued by Valleywise Halth have been received by the person/organization below. All amendments are
signed and returned with the Proposal.
No amendments have been received.
The price and terms and conditions in this Proposal are valid for 180 days from the date of submission.
Vendor Offer
Company Name: ___________________________ Contractor FEIN/SSM: ______________________
Company Account Manager
Payment Terms: net 45 days
Address City State Zip Code Telephone:
Email:
Authorized Signature Typed Name Title Date
ACCEPTANCE OF OFFER AND CONTRACT AWARD (For Valleywise Health Use Only)
Your offer is hereby accepted. The Contractor is now bound to sell the materials and/or services listed by the attached award notice based
upon the solicitation, including all terms, conditions, specifications, amendments, etc., and the Contractor's offer as accepted by the District.
The Contractor is hereby cautioned not to commence any billable work or provide any material, service or construction under this contract
until Contractor receives an executed Purchase Order.
Attested by:
This is NOT a Purchase Order
Valleywise Health Signatory Authority
Date: ____________________________ Contract Term: __________________________
Contract Number: 90-26-364-1
Effective Date: __________________________
Expiration Date
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TABLE OF CONTENTS
NOTICE OF SOLICITATION.................................................................................................................................... 4
1.0 EXECUTIVE SUMMARY............................................................................................................................ 6
2.0 SCHEDULE OF EVENTS............................................................................................................................ 7
3.0 WORK STATEMENT.................................................................................................................................. 8
4.0 EVALUATION CRITERIA AND PROCESS................................................................................................. 19
5.0 INSTRUCTIONS TO PROPOSERS............................................................................................................. 24
ATTACHMENT A: AUTHORIZATION TO SUBMIT PROPOSAL AND REQUIRED CERTIFICATIONS................. 28
ATTACHMENT B: ORGANIZATIONAL INFORMATION....................................................................................... 29
ATTACHMENT C: REFERENCES............................................................................................................................ 31
ATTACHMENT D: CONFLICT OF INTEREST DISCLOSURE.................................................................................. 32
ATTACHMENT E: PRICING.................................................................................................................................... 33
ATTACHMENT F: RESPONSE TO WORK STATEMENT REQUIREMENTS.......................................................... 35
ATTACHMENT G: EXCEPTIONS TO RFP REQUIREMENTS AND/OR CONTRACT PROVISIONS...................... 36
CONTRACT PROVISIONS....................................................................................................................................... 37
ATTACHMENT H: PROPRIETARY AND/OR CONFIDENTIAL INFORMATION................................................... 57
ATTACHMENT I: CONTRACTOR EMPLOYMENT RECORD VERIFICATION REQUIREMENT........................... 59
ATTACHMENT J: BUSINESS ASSOCIATE AGREEMENT...................................................................................... 62
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WORKDAY IMPLEMENTATION PARTNER: 90-26-264-RFP
NOTICE OF SOLICITATION
SOLICITATION #: 90-26-264-RFP
SERVICE NAME
Maricopa County Special Health Care District dba Valleywise Health hereby solicits sealed proposals from
qualified Proposers to provide a WorkDay Implementation Partner(s) with the intent to deploy the
Workday platform according to industry best practices and deliver on time and on budget with minimal
business disruption, achieve high user adoption, and establish a scalable, compliant, and secure
foundation (both platform and process) which supports future growth and continuous improvement.
Written questions concerning this Request for Proposal (RFP) package should be emailed to KELLY
GARRETT no later than May 15, 2026, 2026 3:00 PM Phoenix, Arizona Time. Questions may be submitted
to KELLY GARRETT via e-mail at Kelly.Garrett@valleywisehealth.org with the subject line reading
Solicitation #: 90-26-264-RFP QUESTIONS-<Your Company Name>. No oral communication is binding on
Valleywise Health. Answers to the written questions submitted by Proposers concerning the RFP will be
provided in the form of an Addendum via the Valleywise Health website. It is the responsibility of all
potential Proposers to check the Valleywise Health web site for any Amendment to the RFP and to
ensure signed Amendments are included in their response to the Solicitation.
Completed proposals are to be submitted via email to KELLY GARRETT at
Kelly.Garrett@valleywisehealth.org. Emails may be broken out into multiple emails (single email size limit
of 20Mb) and as such needs to be numbered in sequence and clearly marked i.e. Solicitation # 90-26-264
RFP Response <Your company Name> Mail 1 of 3 etc. All proposals must be received no later than June 1,
2026 3:00 PM AZT. It is strongly suggested that email proposals are sent in plenty of time prior to the
deadline date/time to accounts for any unforseen issues. Proposers assume all risk associated with
submitting their offer.
Direct contact with any Valleywise Health personnel associated with this procurement other than the
Procurment Office (Kelly Garrett) is not allowed, beginning with the issuance of this document through
formal contract award. Failure to comply with this requirement may cause disqualification. Exceptions to
this requirement involves vendors already performing services for Valleywise Health, allowing for
discussions necessary for completion of services under existing contracts. Disclosure of this information
must be submitted with the offer under Conflict of Interest Declaration (Attachment D)
This announcement does not commit Valleywise Health to award a contract or to pay any costs incurred
in the preparation of proposals. Valleywise Health reserves the right to accept or reject, in whole or in
part, all proposals submitted and/or to cancel this announcement. Valleywise Health reserves the right
to award more than one contract based upon the Proposal(s) most advantageous to Valleywise Health,
price and other factors considered. The contract is scheduled for award for the initial term of two (2) years
with the option to extend for an additional One (1) year period up to a maximum contract term of Three
(3) years. The Valleywise Health Procurement Code ("The Code") governs this procurement and is
incorporated by this reference. Full text of the Valleywise Health Procurement Code may be found at the
following link: https://valleywisehealth.org/about/procurement/open-solicitations/
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1.0 EXECUTIVE SUMMARY
1.1 General Valleywise Health Information
Valleywise Health, a special healthcare district and political subdivision of the State of Arizona,
includes the Valleywise Health Medical Center, the Arizona Burn Center, the Comprehensive
Healthcare Center, the Arizona Children's Center, the 7th Avenue Walk-In Clinic, 11 community-
oriented health centers, and an attendant care program. Valleywise Health also is a premier
training center for Arizona's physicians. Our medicine, surgery, pediatrics, and OB/GYN
programs, in particular, contribute to the body of knowledge of patient care.
Valleywise Health is located in central Arizona and serves as the health care safety net for citizens
of Maricopa County. The health system serves people of many races and nationalities who come
from diverse cultures and speak several different languages. Many of the patients face major
challenges, such as lack of health insurance, complex medical problems, and difficult
socioeconomic situations. Caring for these patients demands special knowledge and sensitivity.
Valleywise Health is committed to giving culturally appropriate, sensitive medical care and
helping its patients live healthier lives. Annually, Valleywise Health has over 27,000 inpatient
admissions and over 450,000 outpatient and ambulatory visits.
Valleywise Health Medical Center is a 515-bed licensed, full-service hospital, which includes a
level one adult and pediatric trauma center. Over 67,000 adults and children are treated annually
in the Adult and Pediatric Emergency Departments. The Arizona Burn Center, Arizona's only
regional burn center and the second largest in the nation, provides world-class care for critically
injured burn patients from across Arizona and the Southwest. The Valleywise Health Arizona
Children's Center features a 31-bed Neonatal Intensive Care Unit that provides critical inpatient
services for babies transported across the Southwest. Specialty care is offered at our
Comprehensive Healthcare Center, a multi-specialty care clinic located at the Valleywise Health
Medical Comprehensive Care campus.
Valleywise Health has 11 Community Health Centers throughout the Valley. The professional
medical staff at all 11 centers are trained and certified in primary care and focus on the treatment
of both adults and children. Many of the Valleywise Health Community Health Centers provide
all health care needs in one location, including primary care, dental care, and pharmacy services.
Desert Vista Behavioral Health Center is a 122-bed licensed hospital that provides behavioral
health care and psychiatric services. Additional behavioral health services are provided on the
Valleywise Health Medical Center campus in a 68-bed licensed facility.
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2.0 SCHEDULE OF EVENTS
The time frame for the procurement under this RFP is as follows:
Notice of Solicitation Issued May 5, 2026
Deadline for Written Questions May 15, 2026
Proposer's Conference N/A
Proposal Submission Deadline June 1, 2026
Valleywise Health Proposal Review and Shortlist Decision (optional) TBD
Oral Presentations Week of June 15, 2026 (Tentative)
Contract Negotiations Finalized July 1, 2026
Board of Director's Award July 22, 2026
Contract Start Date July 23, 2026
Valleywise Health reserves the right to deviate from this schedule.
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3.0 WORK STATEMENT
3.1. SERVICE GOAL
The goal of this program is to deploy the Workday platform according to industry best practices
and deliver on time and on budget with minimal business disruption, achieve high user adoption,
and establish a scalable, compliant, and secure foundation (both platform and process) which
supports future growth and continuous improvement. The selected partner(s) will be accountable
for meeting defined milestones, maintaining data integrity, ensuring regulatory compliance, and
delivering a solution that achieves targeted performance metrics such as user adoption rates,
system reliability, and reduced manual processing. This engagement may be awarded as one (1)
or more contracts, including a primary Workday implementation partner and one (1) or more
optional ramping partners that can be separately awarded to provide change management,
training, and/or go-live/hypercare support services. The engagement should position the
organization for long-term success through knowledge transfer, governance, and post-go-live
optimization. This engagement will be awarded to a certified Workday implementation partner
available to staff in July 2026 for a planned conversion on October 1, 2027
3.1.1. Project guiding principles include:
3.1.1.1. Implement industry standards: Adopt out-of-the-box Enterprise Resource Planning
(ERP) functionality and best practice workflows. Avoid customization.
3.1.1.2. Business-led, technology enabled: Business needs and outcomes will drive
decisions; technology will enable - not dictate - process design.
3.1.1.3. Simplification: Design solutions and workflows that are easy to train, maintain,
upgrade, and scale avoiding unnecessary complexity.
3.1.1.4. Data is a strategic asset: Treat data as a critical enterprise asset with strong
governance, quality controls, and ownership.
3.1.1.5. Integration by design: Plan integrations holistically to ensure seamless, secure, and
reliable data flow.
3.1.1.6. Security and compliance by default: Embed security, privacy, and regulatory
compliance into all aspects of the solution and delivery.
3.1.1.7. Design for the end user experience: Prioritize intuitive, efficient experiences for
employees, managers, and administrators to drive adoption and productivity.
3.1.1.8. Enable self-service and accountability: Shift appropriate tasks to self-service
models, empowering employees and managers while clarifying roles and
responsibilities.
3.1.1.9. Lead with change management: Treat this initiative as a people and process
transformation and not just a technology initiative. Communication, training, and
stakeholder engagement are critical to success.
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3.1.1.10. One source of truth: Workday will serve as the primary authoritative system for HR,
Finance, and Supply Chain, minimizing shadow systems and duplication. Third-party
systems should only be used when Workday cannot provide the function and has
vetted the solution with the Valleywise project team in advance.
3.1.1.11. Govern with discipline: Valleywise Health will establish strong governance for
scope, design decisions, and change control to avoid scope creep and maintain
alignment.
3.1.1.12. Partner for success: Valleywise Health will foster strong collaboration between
internal teams, leadership, and implementation partners, with shared accountability
for outcomes.
3.1.1.13. Measure what matters: Valleywise Health will define and track success metrics
(adoption, efficiency, cycle time, data quality) to ensure the transformation delivers
measurable value.
3.1.2. Project objectives include:
3.1.2.1. Standardize, simplify, and where appropriate, automate processes: Replacing
fragmented, manual, or customized legacy processes with streamlined, best practice
ERP workflows.
3.1.2.2. Enable data driven decision making: Deliver accurate, real-time reporting and
analytics to support operational and strategic decisions.
3.1.2.3. Improve user experience and adoption: Provide an intuitive, role-based user
experience that increases employee and manager self-service and minimizes the
training burden.
3.1.2.4. Ensure data accuracy and integrity: Execute high quality data migration,
governance, and validation processes to establish a trusted system of record.
3.1.2.5. Deliver seamless integrations: Implement reliable, secure integrations with internal
and external systems to support end-to-end business operations.
3.1.2.6. Minimize business disruptions: Plan and execute deployment with minimal impact
to ongoing operations, including robust testing and change management.
3.1.2.7. Achieve regulatory and security compliance: Ensure the solution meets all
applicable legal, regulatory, and organizational security requirements.
3.1.2.8. Enable scalability and future growth: Design and configure the system to support
organizational growth and evolving business needs.
3.1.2.9. Establish internal capability: Provide knowledge transfer, documentation, and
training to enable long-term self-sufficiency and support.
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3.2. UNIT OF SERVICE
3.2.1. For the purpose of this solicitation, Valleywise Health intends to allow separate awards.
The Unit(s) of Service below define (a) the base implementation services to be performed
by the primary Workday implementation partner and (b) optional ramping-partner services
that may be awarded separately for change management, training, and go-live/hypercare
support. The following Workday SKU's are included and considered in scope for this
implementation
3.2.1.1. Core Financials
3.2.1.2. Accounting Center
3.2.1.3. Financial Planning
3.2.1.4. Prism Analytics Enterprise
3.2.1.5. Projects
3.2.1.6. Expenses
3.2.1.7. Extend Essentials
3.2.1.8. Core Human Capital Management
3.2.1.9. Talent Optimization
3.2.1.10. Help
3.2.1.11. Cloud Connect for Benefits (Interface)
3.2.1.12. Payroll for United States
3.2.1.13. Learning
3.2.1.14. Recruiting
3.2.1.15. Candidate Engagement
3.2.1.16. Messaging
3.2.1.17. HiredScore AI for Recruiting
3.2.1.18. HiredScore AI for Talent Mobility
3.2.1.19. Workforce Planning
3.2.1.20. Inventory
3.2.1.21. Strategic Sourcing Enterprise
3.2.1.22. Procurement
3.2.2. Contract Lifecycle Management (CLM) has been purchased and is being implemented
ahead of the broader platform. CLM is outside the scope of this solicitation and the
resulting contract; no CLM-related design, configuration, integrations, data conversion,
testing, training, deployment, or support activities are required.
3.2.3. Unit 1 - Base Implementation (Primary Implementation Partner): One unit equals one
Workday implementation engagement for a single Big Bang deployment, measured as the
successful completion and Valleywise Health's acceptance of the defined project phases
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