Transportation Services for
Older Adults
Older Americans Act
_____________________________________________________________________
Request for Proposals
RFP-2023-02
Greater Nashville Regional Council
44 Vantage Way, Suite 450 | Nashville, Tennessee 37228 | Phone: (615) 862-8828 | Fax: (615) 862-8840
GNRC.org
RFP Summary
About GNRC
The Greater Nashville Regional Council (GNRC) is a public agency established by the Tennessee General
Assembly to convene local and state leaders for the purposes of planning and programming state and federal
investments into public infrastructure and a range of social services.
GNRC is designated by the Tennessee Commission on Aging and Disability (TCAD) as the Area Agency on Aging
and Disability (AAAD) for thirteen counties in Middle Tennessee. In this role, GNRC provides programs, services,
advocacy, inter-agency coordination, and information-sharing opportunities to improve the quality of life for
older or disabled Tennesseans. GNRC delivers a range of federal and state programs in partnership with local
agencies and private-sector organizations. Find out more at www.GNRC.org.
About this Solicitation
GNRC is seeking proposals from agencies capable of providing transportation services to older adults, adults
with disabilities, and/or their caregivers. The GNRC intends to award one or more contracts to qualified service
providers capable of providing the services described in this RFP.
Important Dates and Deadlines
RFP Issued: 8/25/2023.
Submission Deadline: This is a rolling RFP. Proposals may be submitted through 12/31/2025 for services to be
performed on or before June 30, 2026.
Inquiries and Contact Information
All inquiries should be directed in writing to rfp@gnrc.org with a subject line that includes the RFP number.
Amendments to this Solicitation
Any doubt as to the requirements of this RFP or any apparent omission or discrepancy should be presented in
writing to rfp@gnrc.org. Oral statements or instructions will not constitute an amendment to this RFP. Any
amendments to this RFP will be posted online at www.GNRC.org/Procurement.
Non-Discrimination
GNRC does not discriminate on the basis of race, color, national origin, limited English proficiency, gender,
gender identity, sexual orientation, age, religion, creed or disability in admission to, access to, or operations of
its programs, services, or activities. This policy applies to applicants for employment and current employees as
well as sub-recipients and subcontractors of the GNRC that receive federal funding. Complaints must be filed
within 180 days of the alleged discrimination to Grant Kehler, Non-Discrimination Coordinator, at 44 Vantage
Way, Ste 450, Nashville, TN 37228, by phone at 615-862-8828, or by email to gkehler@gnrc.org. Complaints
may also be filed with the state or federal agency involved, and with the Tennessee Human Rights Commission.
GNRC’s full non-discrimination policy and additional information about ADA or language accommodations are
available online at www.GNRC.org/legal.
GREATER NASHVILLE REGIONAL COUNCIL | RFP 2023-02 | PAGE i
Table of Contents
Section 1. Background ........................................................................................................................ 1
1.1 About the GNRC ................................................................................................................................................1
1.2 About the Project ..............................................................................................................................................1
Section 2. Scope of Project................................................................................................................. 3
2.1 Provider Requirements .....................................................................................................................................3
2.2 Requested Services ...........................................................................................................................................5
Section 3. Instructions to Offerors ..................................................................................................... 6
3.1 Pre-Proposal Inquiries .......................................................................................................................................6
3.2 Submission Requirements.................................................................................................................................6
3.3 Proposal Contents .............................................................................................................................................6
3.4 Terms and Conditions .......................................................................................................................................8
Section 4. Selection Process .............................................................................................................. 9
4.1 Proposal Reviews ..............................................................................................................................................9
4.2 Final Evaluations................................................................................................................................................9
4.3 Solicitation Outcomes .......................................................................................................................................9
4.4 Protests ...........................................................................................................................................................10
Attachment A. Application
Attachment B. Scope of Service
Attachment C. Participant Registration Form
Attachment D. Sample Contract Terms
GREATER NASHVILLE REGIONAL COUNCIL | RFP 2023-02 | PAGE ii
Section 1. Background
1.1 About the GNRC
The Greater Nashville Regional Council (GNRC) is a public agency established by the Tennessee Development
District Act of 1965 and further empowered by Title 64, Chapter 7, Part 1, Tennessee Code Annotated (TCA), as
amended (the Act) to convene local and state leaders for the purposes of planning and programming state and
federal investments into public infrastructure and a range of social services. GNRC is owned by and operated on
behalf of its local government membership comprised county governments in the counties of Cheatham,
Davidson, Dickson, Houston, Humphreys, Montgomery, Robertson, Rutherford, Stewart, Sumner, Trousdale,
Williamson, and Wilson, Tennessee, and all incorporated municipalities and metropolitan governments located
within these counties.
GNRC is governed by a regional body comprised of city mayors, county mayors/ executives, state legislators,
appointments representing business/industry, and appointments representing minority populations. The
Regional Council’s Executive Board convenes monthly to enact the adopted Annual Work Program and Budget
on behalf of the membership and oversee the GNRC’s programs and services carried out by its staff.
1.2 About the Project
GNRC is seeking proposals from provider agencies and organizations capable of providing transportation
services to older adults.
GNRC is designated by the Tennessee Commission on Aging and Disability (TCAD) as the Area Agency on Aging
and Disability (AAAD) for thirteen counties in Middle Tennessee. In this role, GNRC provides programs, services,
advocacy, inter-agency coordination, and information-sharing opportunities to improve the quality of life for
older or disabled Tennesseans. GNRC delivers a range of federal and state programs in partnership with local
agencies and private-sector organizations. Find out more at GNRC.org.
Service Area
The planning and service area for the GNRC AAAD includes Cheatham, Davidson, Dickson, Houston, Humphreys,
Montgomery, Robertson, Rutherford, Stewart, Sumner, Trousdale, Williamson, and Wilson Counties. GNRC
seeks to contract with a minimum of one provider of transportation services per county.
Funding Source & Program
The funding source for services provided as a result of this RFP is federal Older American’s Act (OAA), Title IIIB,
Section 321 (a) (2) funds. The Older Americans Act (OAA) Title IIIB provides an array of supportive services for
persons aged 60 and over. Services are designed to allow older persons to reside in the community and in their
own homes with the maximum amount of dignity for as long as possible. Title IIIB services are targeted to older
individuals with the greatest economic need, with particular attention to low-income minority individuals, those
with the greatest social needs and those residing in rural areas. The following table indicates the demographics
for the Greater Nashville region:
GREATER NASHVILLE REGIONAL COUNCIL | RFP 2023-02 | PAGE 1
Geography
Cheatham County
Population
60+
Population
% of 65+
who are
minority
7,757
5%
Language
% of
individuals
ages 65+ who
speak
language other
than English at
Home
2.49%
% of
individuals
ages 65+
who are
below
100% FPL
8.39%
Poverty
% of total
65+
population
who are
below
poverty
7.83%
Rural
% of total
65+
population
who are
Low Income
Minority
% of all
65 who
are Rural
0.49%
82.96%
Davidson County
108,865 25%
6.18%
8.69%
8.80%
3.58%
3.41%
Dickson County
10,694
8%
2.55%
9.38%
8.96%
0.78%
67.75%
Houston County
2,100
6%
4.48%
13.00%
12.63%
0.68% 100.00%
Humphreys County
4,809
3%
1.05%
8.95%
8.62%
0.09%
82.49%
Montgomery County 24,283
20%
6.83%
7.25%
7.32%
2.46%
19.74%
Robertson County
12,834
9%
1.16%
7.75%
9.18%
1.31%
53.24%
Rutherford County
40,640
12%
4.89%
6.79%
7.30%
1.40%
17.02%
Stewart County
3,500
6%
4.46%
16.58%
17.45%
1.51% 100.00%
Sumner County
35,767
7%
2.78%
6.40%
5.80%
0.77%
27.88%
Trousdale County
1,793
17%
0.47%
9.61%
11.23%
1.79% 100.00%
Williamson County
35,577
7%
4.38%
4.60%
4.83%
0.43%
19.39%
Wilson County
26,003
8%
2.20%
5.75%
Source: Tennessee Commission on Aging and Disability, February 2022
6.62%
0.93%
38.47%
OAA funding will be used for transportation service providers to facilitate access to supportive or nutrition
services, in addition to services provided by the AAAD. These providers work in conjunction with local
transportation service providers, public transportation agencies, and other local government agencies The
GNRC administers limited, accessible transportation services for adults aged 60 and over for transportation to
medical appointments, senior center activities, meal sites, grocery stores, and pharmacies.
GREATER NASHVILLE REGIONAL COUNCIL | RFP 2023-02 | PAGE 2
This page summarizes the opportunity, including an overview and a preview of the attached documents.