RFP #1193049 - Transcription Services for Circuit Court for Montgomery County, MD

This solicitation will be issued through BidNet's Maryland Purchasing Group ( https://www.bidnetdirect.com/maryland/montgomerycounty ). In the spirit of continuous improvement, Montgomery County utilizes this platform to post solicitations and accept electronic responses from vendors. Registration is required and FREE for all Montgomery County solicitations by selecting the "Limited" option upon registration. IF YOU NEED HELP REGISTERING, please call BidNet Direct’s Support Department at 800-835-4603.

It is the Court's intent to obtain the services of an experienced transcription firm, staffed with qualified transcribers, to transcribe approximately 410,000 pages (265,000 original and 145,000 copy pages) annually of Circuit Court proceedings from digitally recorded media. Media may include any proceedings, including legislative, quasi-legislative, judicial, and quasi-judicial proceedings, from the public or judicial partner agencies. The public and other agencies may pay directly for these services.

Today's technology affords private and public environments the ability to conduct day-to-day business processes in a cost-efficient and productive manner. The Court's intent is for the Contractor to have the ability to interact with the Court through a high-speed secure internet connection for the transmittal and receipt of digitally recorded audio. The Court will make available approximately 99% of workload on the Court's FTP server or ShareFile sites. Electronic delivery of the completed transcript will only apply when the Court or the customer chooses to receive the requested transcript electronically at the time of the order. All other transcripts not delivered electronically will either be available for pickup at the Court, the Contractor's Office, or delivered by mail. The Contractor will facilitate the delivery of the transcripts.

The Court estimates its overall workload distribution to consist of the following: Ninety percent (90%) electronically transmitted 4-track digital recorded audio, and ten percent (10%) other.