RFP- Telephone Answering Services

Agency: Housing Authority of the City of Alameda
State: California
Type of Government: State & Local
NAICS Category:
  • 561421 - Telephone Answering Services
Posted Date: Feb 12, 2026
Due Date: Mar 10, 2026
Solicitation No: 2026.02.12 RFP AS
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Project: RFP- Telephone Answering Services
Ref. #: 2026.02.12 RFP AS
Department: Administrative Services
Type: RFP
Status:
Open
Open Date: Feb 12th 2026, 11:00 AM PST
Questions Due Date: Feb 23rd 2026, 4:00 PM PST
Contact Information: Radha Mehta, rmehta@alamedahsg.org
Close Date: Mar 10th 2026, 4:00 PM PDT

Project Description: The Housing Authority of the City of Alameda (AHA) is requesting proposals for three telephone live answering services for call-ins for 1) employee attendance, 2) answering service for the Housing Choice Voucher Program, and 3) for emergency property management calls from residents living in AHA-owned and affiliated properties. Translation services are to be provided by the vendor if needed, as well as email/text messages and a daily summary report.


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